West Herr Mazda of Canandaigua

Every interaction I’ve had with this dealership has been pleasant and professional. They answer my questions and are very attentive. Marcus and Tracy at the service desk are wonderful! pleasant and professional. They answer my questions and are very attentive. Marcus and Tracy at the service desk are wonderful! More

Quick and friendly service. With great explanations My need was emergent and I was given appt for next day. With smile. With great explanations My need was emergent and I was given appt for next day. With smile. More

I purchased my car at West Herr Mazda 12 years ago and have had my car serviced there since my purchase. I am always pleased with the professionalism, friendliness and courtesy of the Service Department have had my car serviced there since my purchase. I am always pleased with the professionalism, friendliness and courtesy of the Service Department folks. More

I have been having my car serviced at West Herr Mazda for years now and have always had a good experience. They are professional, friendly and accommodating. years now and have always had a good experience. They are professional, friendly and accommodating. More

The did the maintenance to the car and lm very happy 😊 with the service 😀 thanks with the service 😀 thanks More

West Herr delt with our recent experience with a crankcase oil leak in a professional and efficient way. I’m pleased to be WH customer and expect to have a long-term relationship. crankcase oil leak in a professional and efficient way. I’m pleased to be WH customer and expect to have a long-term relationship. More

Lauren was great! She was friendly and knowledgeable and committed to finding me exactly what I wanted. Every staff member I met or spoke to on the phone was a pleasur She was friendly and knowledgeable and committed to finding me exactly what I wanted. Every staff member I met or spoke to on the phone was a pleasure to deal with. More

I've been a long time customer of another car dealership in the Rochester area. I've always found them to be honest, fair, was easy to deal with. However, when I went to West Herr Mazda I was amazed with a in the Rochester area. I've always found them to be honest, fair, was easy to deal with. However, when I went to West Herr Mazda I was amazed with a sales team that was focused on getting me the best deal and making sure that I was happy with the vehicle choice that I was making. As part of the process, I asked to meet with the service folks. Both of the service managers that I met were amazingly friendly, open and honest. The finance person made things easy. The gentleman who sells the dealer aftermarket things like the warranty and the ceramic coating was clear and concise about the options but did not push them them or try to sway me in either direction. If you are looking for a place to get an honest and fair deal from West Herr is a great dealership to do business with. When I walked in I wasn't sure if I was going to buy a vehicle or not. However, once I made the decision to purchase the vehicle, West Herr was able to prepare it and have it ready for me by the end of the day. More

Customer service here is always superb. Kind people who take the time to answer questions and communicate effectively. Kind people who take the time to answer questions and communicate effectively. More

This was by far the best car buying experience we’ve ever had! Tarah, Tamara, Bill and everyone else we met along the way could not have been nicer! No pressure, super helpful, excellent communication withou had! Tarah, Tamara, Bill and everyone else we met along the way could not have been nicer! No pressure, super helpful, excellent communication without being annoying. Did all the work with insurance and the DMV and found a plan rate that beat our credit union. Well worth the drive to Canandaigua! We are West Herr customers from now on! More