73 Washington Ford Service Centers

Good honest assessment of the vehicle and efficient - robert.s.chesterfield

Good honest assessment of the vehicle and efficient service. My expectations were met and exceeded.

Kyla Nelson was a perfect fit for me. - Bevfortin

Kyla Nelson was a perfect fit for me. She was super prompt and was concerned about getting the car fixed professionally in the best time. No worries for me. , I needed compassion after totaling the towed trailer. And was made to feel relaxed that my car was like her car and would be fixed right. Thank you.

Great service! - hkorvola

Great service! Done in a timely manner. Excellent customer service. New tires are great. Thanks for everything.

Pickup and return to my condo. - foxgarland

Pickup and return to my condo. Definitely we be using this dealership in the future

Kolton my service advisor is always quick to respond to - John McCollum

Kolton my service advisor is always quick to respond to my questions and texts we have always had great service and will continue to go there for all my Fords, which I have five keep up the great work!

Oil change service was great, would definitely bring my - andrew@zervasgroup.com

Oil change service was great, would definitely bring my truck back for future service needs.

Great service thank you for taking care of my car. - vikafotu

Great service thank you for taking care of my car. Customer service are really great people.

Great place, good people. - zach

Great place, good people. Service gets better every time I go. Enjoyed Claudio the service manager.

I've been doing business with Titus-Will since 1975, - Allen63DH8

I've been doing business with Titus-Will since 1975, shortly after they bought out Temple Motors (Toyota). Titus-Will took outstanding care of my dad's pickup until my dad passed away. I started taking my pickups in to Titus-Will when I bought a 2004 F0250 Superduty. I had some problems with the truck that was unrelated to Ford's quality. The former owner took the truck in for repairs and reused nuts that were supposed to be one time use only. They worked their way loose and broke off the nose of the starter and caused all sorts of damage. The service department saved me thousands of dollars on the repair. In the end, that truck and engine lasted over 720,000 miles due to the care and the service from the service department. The biggest help was the recommendation from the service manager that I take the truck out for a workout to keep the exhaust system cleared. I now have a 2015 F-350 that Titus-Will is taking care of. They have been giving her the same care and attention that they gave my F-250. I wouldn't take my truck to anyone else!

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

My husband John and I have been doing business with... - kat

My husband John and I have been doing business with Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenance work done by Daniel, Aaron and the rest of the crew. Today, I had my car detailed for the first time since buying it in 2018. OMG, I swear I got a new car. Now only did they detail the inside the washed the outside and shuttled me home and then picked me up. I am so impressed and will never go anywhere else ever. I love all the guys and ladies down there, their family like atmosphere, friendly attitudes and always smiling. I truly recommend buying cars, suv's and trucks and having all the maintenance work done at Gillis Auto Center, their #1 in my book!! Thank you all so much!!

Amazing, honest, always do a great job. - Sandra

Amazing, honest, always do a great job. Want a great service advisor, ask for Cory! You won't be disappointed 😄

Tanner and Bud Clarey Ford were great to work with. - ghutchison36

Tanner and Bud Clarey Ford were great to work with. Diagnosed and fixed my cars problem in hours! They stayed late due to my work schedule and made sure I was taken care of and followed up afterward. Tanner was very polite and helpful, wish all people were as accommodating. If I ever have another issue with my car, I will take it there. When it comes time to replace one of my cars, I will start my shopping with them.

Westlie Ford did a great job on my service on 12-19-2024 - Brian

Westlie Ford did a great job on my service on 12-19-2024 every single thing from pick up service to the work was very satisfying and I was informed though out the process . Thank you to all

These guys went above and beyond expectations. - Nadinee43

These guys went above and beyond expectations. Was so very impressed with their personal service

The service department was really nice. - austinhwillis

The service department was really nice. This review has a 15 word minimum so there.

James Kim did a great job of getting me taken care of. - Tyler

James Kim did a great job of getting me taken care of. He even personally delivered my car to my home 35 miles away from the dealership.

Q u i c k a n d t h o r o u g h - J

Q u i c k a n d t h o r o u g h

I was looking for a low pressure, knowledgeable sales - kwanzer

I was looking for a low pressure, knowledgeable sales associate. I found it in Daniel Montgomery. He was very helpful every step of the way. He even helped me set up the blue tooth in my Toyota Corolla. He helped the whole process go smoothly. Definitely 5 star service!

Go here only if you want terrible service, Garret Felipe - James

Go here only if you want terrible service, Garret Felipe was my service advisor. I had to have my lane assist camera's aligned after a new windshield. They said a 1000 dollar module was bad. The issue is they wouldn't pull the camera to see if it had been mounted correctly. He doesn't return calls. I had the oil changed ( not even sure they actually did that ) And the tires rotated. They didn't do the tires and I had to bring it back. They said I needed brakes and missed that I was low on coolant. I bought a Kia from the years ago and they stuck me with a 500$ window protection scam after being in paperwork closing for hours.

Fast, efficient service with a free hot Mocha while we - jeffjanetpl

Fast, efficient service with a free hot Mocha while we waited and a free car wash next time we go to town

I brought my Ford focus in for work. - Amandabean75bean

I brought my Ford focus in for work. I got charged $2100 only to walk out to the parking lot to a car that wouldn’t start. And then they looked at me like a deer in headlights as though somehow it was my problem. They didn’t even promise. They could see it on Monday. Absolutely shameful

I'm giving this place 1 star only because negative stars - golish

I'm giving this place 1 star only because negative stars aren't an option... My service experience was terrible: I scheduled the service appointment online listing two issues and re-iterated those two issues when dropping the vehicle off - although already at this point something felt off because the advisor wasn't really listening to my concerns and just said "we'll take care of everything for you". When I checked in with the advisor about ETA for pick up (no proactive comms from their part), I was informed one of those items won't be done because their techs are backed up by two weeks! Sooo... how did they schedule the appointment then? When I went in to pick up the car, it turned out that the other item wasn't done either - and the service advisor was adamant that he "didn't recall" talking with me about that issue (even if he didn't, what happened with the notes I put in when scheduling the appointment?!). All in all, two days without a car, two Uber bills to get to the dealership and back and none of the items I cared about were done (to be fair, they did take care of one other recall). STAY AWAY!

Great service And customer service team - Same

3rd visit there and extremely happy with each service. When I came in yesterday to have “the works” oil change service performed I was met with pleasant staff who offered us a ride to get something to eat if we wished when we mentioned we wanted to go for a walk to stretch out from and hour of sitting in the car. Upon check out it had been determined I had a headlamp out on the front drivers side of the vehicle. The service attendant next to us, jumped up and went out to the vehicle to see what type of bulb we needed for replacement, went to parts and retrieved the bulb (had parts write up a parts ticked) then went to the vehicle and replaced the lamp for us in about 10 minutes. Great customer service and friendly staff.

Zero stars. - 503bwood

Zero stars. Easily the worst customer service experience that I have ever have had. It took three months to diagnose, make an attempted repair (that didn't work) and then repair my daily driver 2019 F-150. The customer service stopped taking and/or returning my calls several times while they had me truck. The estimated prices for the repair changed, ultimately costing $2000 more than originally quoted. When they finally got the vehicle repaired, it was sitting in their lot for 2 months. They returned me a filthy vehicle which must have been outside for 2 months covered in bird droppings. They could not process a DEBIT CARD payment, which they harassed me about, accusing me of having insufficient funds for, which I didn't. Nobody on this staff seems to be in the least bit professional. I would never recommend this establishment. Thanks for the 3 month nightmare. I went here because it was a "Ford Dealership", what a frustrating experience, and no loaner vehicles, awesome.