Westlie Ford

Excellent customer service from Brian. He took great care of my car. Very efficient fast service. Great job explaining everything that was done! He took great care of my car. Very efficient fast service. Great job explaining everything that was done! More

I’ve been a customer with Westlie For four decades and will continue to utilize their friendly service in the years to come. will continue to utilize their friendly service in the years to come. More

Wonderful job very nice work and great job on my truck always recommend buying a vehicle always recommend buying a vehicle More

I arrived early and they got me right in. Staff is professional, courteous and friendly. I was updated throughout so knew when my vehicle would be ready. Staff is professional, courteous and friendly. I was updated throughout so knew when my vehicle would be ready. More

Westlie Ford service was great. All questions were answered car was done ahead of schedule. All questions were answered car was done ahead of schedule. More

I paid Westlie Ford $388 to change 4 halogen bulbs on a 2018 Ford Fusion Hybrid. I supplied two H11 bulbs and they charged $50/each for 2xH9 bulbs that retail fior $20 O’Reilly’s (where they bought them) 2018 Ford Fusion Hybrid. I supplied two H11 bulbs and they charged $50/each for 2xH9 bulbs that retail fior $20 O’Reilly’s (where they bought them) and $15/each at most retailers. They charged another $46 in shop supplies (on 4 bulbs?) and said they charge a 3% fee unless payment is by cash/debit (also not disclosed). They refunded the $46.69 for “Shop Fees” and felt they were doing me a favor. I feel otherwise: if it’s not disclosed in the quote, it shouldn’t be on the invoice. Not unless the scope of work changed. Changing 4 lightbulbs cost $341.69 (including their 150% markup on halogen bulbs). It’s a shoulder shrug for the dealer and price gouging to me. Imagine what 4 spark plugs, or a sensor, will cost. More

I have akways been treated well at Westlies. No constant up selling like Vancouver Ford, the reason I will no longer do business at Vancouver Ford. The Westlie team is always professional and No constant up selling like Vancouver Ford, the reason I will no longer do business at Vancouver Ford. The Westlie team is always professional and I highly recommed them. More

Valet service is great for us old folks that have no one to help us to help us More

Harrison does a great job with keeping me informed of the service issues and follows to make sure I am satisfied. service issues and follows to make sure I am satisfied. More

No high pressure Did what needed to be done, quick and in a timely manner. in a timely manner. More