AutoNation Ford Bellevue

Very fast and efficient. NO pressure or attempts to upsell me on products or services I didn't want. Would highly recommend. NO pressure or attempts to upsell me on products or services I didn't want. Would highly recommend. More

Staff is professional, friendly, and timely. The associate that worked with me clearly explained all my options for maintenance of my vehicle. Clean place to hang out with complementary beverage The associate that worked with me clearly explained all my options for maintenance of my vehicle. Clean place to hang out with complementary beverages and snack machine. Highly recommend this service department. More

⭐ 1 Star — Extremely Disappointing Experience ⭐ 1 Star — Extremely Disappointing Experience My experience with AutoNation Ford Bellevue was extremely disappointing, particularly after the amount of pat — Extremely Disappointing Experience My experience with AutoNation Ford Bellevue was extremely disappointing, particularly after the amount of patience we showed throughout this transaction. We waited **months** for our 2024 Ford Escape to receive the chip needed for the repair to finally be completed. We had already put down a deposit and agreed upon the price of the Escape, so we were committed to completing the purchase once the vehicle was ready. We also were not financing the vehicle. We had the money in the bank and were prepared to pay the full purchase price in cash. There was no financing approval to wait for and no uncertainty about whether we could complete the purchase. Unfortunately, while we spent months waiting for the Escape to be repaired, the used-car market declined. As a result, our trade-in lost thousands of dollars in value during a delay that was completely outside our control. When the Escape was finally ready, we spent more than two hours at the dealership, only to be offered $700 for our trade-in which an estimated its trade-in value over 3 K when we stated this process. After waiting months and being ready to pay cash for the Escape, a $700 offer felt insulting. The pricing made the experience even more difficult to understand. A used 2024 Escape with approximately 18K miles was advertised online for around $25K, yet AutoNation still wanted approximately $44Kfor the Escape we had been waiting months to purchase. Think about that: we had put down a deposit, agreed upon the purchase price, waited months for their vehicle to be repaired, watched our trade-in lose thousands of dollars in market value during that wait, and arrived with the ability to pay the entire purchase price without financing. After all of that, we waited another two-plus hours to receive a $700 trade-in offer. We did everything a dealership could reasonably want from a buyer: we were patient, committed to the purchase, had already provided a deposit, and had the money available to complete the transaction immediately. Instead of feeling that our patience and commitment were appreciated, we left feeling that AutoNation Ford Bellevue was simply trying to extract every possible dollar from both sides of the transaction. So, what did I do? I RAN AWAY! I walked away from the deal rather than spend approximately $44,000 under circumstances that made me feel I was not being treated fairly. Based on my experience, I cannot recommend AutoNation Ford Bellevue. Anyone considering purchasing a vehicle here should research the vehicle's market value, obtain independent offers for their trade-in before arriving, carefully review every number, and be prepared to do exactly what I did — RUN AWAY if the numbers don't make sense. More

My far the best car buying experience I have had. Chris the sales manager was extremely helpful and honest. And my sales person Rhonda was informative, straightforward and a pleasure to work with. Sh Chris the sales manager was extremely helpful and honest. And my sales person Rhonda was informative, straightforward and a pleasure to work with. She was also knowledgeable about the car and made sure it was detailed before I left. I’d recommend these people to anyone and everyone More

The service department is amazing. Everyone I have met has been wonderful. Especially Vivienne. She helped explain the process my vehicle went through and coverage. It put my mind at e Everyone I have met has been wonderful. Especially Vivienne. She helped explain the process my vehicle went through and coverage. It put my mind at ease. More

Service team always very helpful and do whatever they can to make my experience seamless! If I need something explained they always take the time to make sure I am well informed. Shout out to Donovan for alw to make my experience seamless! If I need something explained they always take the time to make sure I am well informed. Shout out to Donovan for always saying yes when I ask him if he has a minute for a question!!! More

I felt super at ease getting my car! Definitely the place to go! Thank you so much Ron and Abtin!! Definitely the place to go! Thank you so much Ron and Abtin!! More

It was a quick and smooth experience, with a pleasant waiting area with internet and desk space. waiting area with internet and desk space. More

Jes was very helpful in making sure I got the service needed. I have been very pleased with the purchase of my car at Autonation Bellevue and all subsequent service. needed. I have been very pleased with the purchase of my car at Autonation Bellevue and all subsequent service. More

Autonation Ford in Bellevue meet all my expectations. The appointment process was easy, got the time I wanted. Check-in was fine and my service person was helpful and professional. The work so far so The appointment process was easy, got the time I wanted. Check-in was fine and my service person was helpful and professional. The work so far so good. More