AutoNation Ford Bellevue
Bellevue, WA
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I was not overly impressed with your new service people ( Connor or Aaron) 1. I have used your service for the last 5 yrs & When I mentioned getting new wiper blades he informed me my extended service had Connor or Aaron) 1. I have used your service for the last 5 yrs & When I mentioned getting new wiper blades he informed me my extended service had expired. ( I had 5 left) I don’t appreciate not being reminded of it. You certainly don’t have a problem sending me texts & e-mails when you want responses. 2. I asked for my head lights to be checked and he said that is a Monday- Friday job to busy on Saturday. 3. When I told him I would wait for my car…. he said it will take way to long because of the non appointment cars they accepted. I appreciated your service in the past …. but will be considering alternatives in the future. Jeanette Lawrence More
Matt was very considerate and thorough in explaining and showing me all the features and benefits of purchasing a new Mach-E. He even sier up my FordApp account which would have been challenging for me to showing me all the features and benefits of purchasing a new Mach-E. He even sier up my FordApp account which would have been challenging for me to complete More
I recently brought my 2017 Ford Escape Titanium to Ford AutoNation of Bellevue for a 100,000-mile maintenance service, oil change, and to address a persistent rattle that a previous dealership couldn't dia AutoNation of Bellevue for a 100,000-mile maintenance service, oil change, and to address a persistent rattle that a previous dealership couldn't diagnose. My service technician, Donovan, was outstanding. He was transparent, guided me through the costs, and was readily available by phone. I greatly appreciated the additional visibility they offered through photos and videos, which helped me make informed decisions on what needed immediate attention. The dealership was efficient and quickly identified the rattle issue. Donovan's assistance throughout the process was invaluable, and I will definitely return to Ford AutoNation of Bellevue for my future service needs. More