43 Texas Mercedes-Benz Dealers

Jorge, Khai, Matt and Zach were AWESOME, BEST experience - krushfit

Jorge, Khai, Matt and Zach were AWESOME, BEST experience getting a vehicle I’ve had! They were not only patient but super SUPPORTIVE throughout the entire process. I HIGHLY RECOMMEND utilizing them and will be recommending them going forward. Thanks again guys!

We had an exceptional experience with Mercedes-Benz of - smkepner

We had an exceptional experience with Mercedes-Benz of Plano while purchasing our new GLE450. We negotiated the deal with Ryan from out of state. He worked with us to get us the exact trim and features we wanted. There were no surprises when we arrived after a three hour drive. The deal we negotiated remotely was the deal upon arrival. Nick in finance was great with the paperwork. Finally, Tyler stayed late to run us through the new tech in the vehicle. So much better than our prior car purchasing experiences. Despite the new car cost it was painless!

Star is great. - KDALEACH

Star is great. I like the small atmosphere and ease of doing business and service

First experience with MB-McKinney was outstanding. - Vnxcess

First experience with MB-McKinney was outstanding. Gabe Harris greeted me on arrival, was friendly and polite. He provided options for the service I was seeking. Service was completed within 2 hours! I've never received service such as this with my local MB dealership (MS). When in the area, I will definitely return!

I had setvice:repairs/parts replacement scheduled here. - beckj54

I had setvice:repairs/parts replacement scheduled here. They did a fantastic job taking care of everything my Smart Car needed done.

Luis Cotto was the service advisor. - lbalgo

Luis Cotto was the service advisor. He greeted me with respect and was very polite.we discussed the reasons I came to the dealership. He explained the services my car needed and the cost. He told me it will take 4 to 5 hrs to complete the job. He got me a uber to and from the dealership. Luis is a great asset to his company. Thanks Luis for the great professionalism you displayed. I have no issue in bringing my vehicle for service. Job well done Luis Cotto.

I’ve had my old SL500 for about 7 years and decided to - DWHAMMOND04

I’ve had my old SL500 for about 7 years and decided to fix it up a little and start driving it a bit. My advisor, Kyle was great to work with and help me with the soft top function restoration. Thank you Kyle.

Chris greeted us outside when searching for cars and was - aleen.romero11

Chris greeted us outside when searching for cars and was very patient and helpful through out the entire process.

Selene is an outstanding service rep… service was - Larry

Selene is an outstanding service rep… service was fantastic….ill be back….felt like my car was brand new again

Mercedes-Benz in Beaumont is truly the best! - Theresa Cunningham

Mercedes-Benz in Beaumont is truly the best! The service is always excellent, and Adrienne, the Service Advisor, is absolutely wonderful. She is always helpful, knowledgeable, and takes the time to explain what service is needed. I always feel confident knowing my vehicle is in good hands. Highly recommend Adrienne and the entire Mercedes-Benz team in Beaumont!

Marcus Belton was a pleasure to work with. - Jelena

Marcus Belton was a pleasure to work with. We had purchased a car at the Mercedes Benz of Austin, but after a few weeks we changed our mind. Marcus was incredibly understanding and took great care of us throughout the entire process. He worked hard to find a solution and made us a great deal that we were happy with. His professionalism, patience, and excellent customer service turned what could have been a stressful situation into a very positive experience. We truly appreciate everything he did for us and highly recommend working with Marcus. Good luck!

Sean and Wallace are 2 very courteous and knowledgeable - Franklin

Sean and Wallace are 2 very courteous and knowledgeable professionals. I have been to the dealership multiple times, and each time they have been able to help me understand what the issue is and confidently get my car up and running in a timely manner.

This was the most efficient and effective car buying - maribethTan

This was the most efficient and effective car buying experience I’ve ever had. Jay was absolutely awesome, professional, attentive, and genuinely focused on making everything seamless from start to finish. The service at Mercedes-Benz of Sugar Land was top-tier, the attention to detail was excellent, and I truly feel like I received a great deal. Highly recommend Jay Quilloy and the finance for anyone looking for a first-class experience!

The service department is excellent. - verlei_k

The service department is excellent. The service manager, Arthur Montoya, really knows the meaning of customer service. He was our advocate in dealing with Mercedes USA and stayed at it until our situation was resolved. We would highly recommend Mr. Montoya and Mercedes Benz of Midland.

For a Saturday, half staff, no greeters, found someone to - Michelews70

For a Saturday, half staff, no greeters, found someone to ask, when I did get routed to the proper people, they were nice, efficient, polite, helpful, most of them. There was a very laid back environment. Normally, the atmosphere is pleasant and accommodating.

Exceptional service and buying process. - Passionme36

Exceptional service and buying process. The salesman was exceptional. I love my purchase. The dealership goes above and beyond your expectations. My salesman Davon Reed was very patient with me and very professional.

Patrick the service advisor is always friendly and - peggy_wesley

Patrick the service advisor is always friendly and professional. He is very knowledgeable. The waiting room is always clean and the workers are always friendly and helpful.

Excellent Warranty service. - Hopkinskevinr

Excellent Warranty service. The CEL came one 10 days out of Factory 4 year warranty, but that is to be expected. After a quick diagnostics our CPO Warranty covered the repair. Special Thanks to Mr. SOTO for green lighting the coverage and getting the car back home in 2 days when the line was a day and a half to bring the car in. Donuts on Saturday Team MB-SJ

Brought my brand new e53 AMG in because my check engine - Chad

Brought my brand new e53 AMG in because my check engine light was on. 2 weeks later I was told my car was ready for pick up. When I picked up my car at the dealership, the check engine light was still on. I was told they had to order a part and asked if I could leave my car and take an Uber home. I took my car and left. My golf clubs are also missing out of my trunk. Couldn’t be more disappointed in the service.

Mike Cotter has been outstanding in handling our - Sameer

Mike Cotter has been outstanding in handling our requirements and with great empathy & professionalism. He understood our needs from the first meeting and ensured to make our buying experience smoother than it could have been. We also met Jonathan from service team and it has been an outstanding service experience with him as well. Overall a great team at this dealership! Keep it up!

Very friendly and helpful people. - CarBuyer

Very friendly and helpful people. Curtis was good to deal with. He was very helpful and made the buying process quick and easy. They’re a little pushy with their extended warranty program, but other than that, very good experience. Car was exactly as it looked on pictures.

They have a good selection of vehicles and awesome - gustavo_garibay

They have a good selection of vehicles and awesome customer service. Matthew was very helpful and he answered any and all my questions that I had.

great service it was a great experience and they had - rebollarsergio

great service it was a great experience and they had great customer service good deals too

I highly recommend Park Place Arlington. - lldearl

I highly recommend Park Place Arlington. The new GM, Malcolm, and Mo were genuinely caring and patient during the entire car buying process. Again, I highly recommend this dealership if you’re looking to buy or service your vehicle because they’re an excellent team.

Dishonest or Totally Incompetent Mercedes Benz Dealer or - EporscheE

Dishonest or Totally Incompetent Mercedes Benz Dealer or maybe Both. I tried to purchase a nice Mercedes SL550 from April Ballard last month, May of 2025. She told me that I needed to place an immediate $5000 down payment to secure the car as other people were also looking at it. I agreed and gave them my Credit Card to run the $5000 down payment, also my drivers license, and Insurance Card to lock up the deal. She asked if I would be paying Cash or Financing, I said most likely Financing as I could get a low interest rate with my 800 plus credit score. She then said that she could offer a better rate with only a soft pull on verifying my credit score and assured me that this would not show on my credit report, so I agreed. Then came back to me with my credit score of 837 but then said the Car being 12 years old they could not offer a better or matching rate then my local source. I agreed to pay Cash and asked for bank wiring instructions. I then got a signed proposal from their sales manager Kurt Moyer who added a $1995.00 fee for their Auto Butler add-on services which I declined after a brief heated discussion with him as April had told me it was optional on my part. I then have a signed off purchase agreement document from sales Manager Kurt Moyer stating the agreed amount ( I paid full asking price), plus all dealer fees with balance due after my $5000 down payment. I asked April for bank wiring instruction so we can get everything done so I can make arrangements to fly into Lubbock to pick up the car or arrange transportation to have it shipped home to Utah. She said the Finance Manager was backed up and they would be sent soon, as I wanted to get to the Bank to get the wire transfer out. 5 hours later I get a call from their finance manager Jerry Cotrell I believe is his name telling me they had sold the car to someone else. He was very rude and called me "Petty" for complaining. I told him he had run a hard Pull on my Credit Report that stays on for 2 years without my authorization and wanted it removed. He stated he would look into it and could not believe I was so upset. All the people I worked with April, Kurt, and Jerry told me it was the the General Manager Josh Stevens decision to sell the car out from underneath me, my assumption since I wasn't buying their $2000 Auto Butler services and Financing with them, they decided to sell it to someone else that would, even after I have a signed Purchase quote and gave them a down payment and all my personal information to complete the sale. Bottom Line, 1. They agreed in writing to sell me the car at their listing Price 2. They took my Credit Card for a $5000 down payment. 3. They ran a Hard Pull on my Credit without my permission. 4. They have my drivers license and Insurance information, 6. I now have a 2 year Credit Inquiry on my Credit Report. 7. They sold the car out from underneath me and called me Petty for complaining. I would expect more from a Mercedes Benz Dealership. You would think Mercedes Benz would have higher expectations of their dealers. I know I do. Buyer be Very Aware when dealing with Mercedes Benz of Lubbock even if you have it in writing. I have proof of all paperwork and documentation. Regards, Teddy P.

I regularly purchase vehicles out of state and rarely - andrewtkim

I regularly purchase vehicles out of state and rarely write reviews, but this experience stands out for the wrong reasons. I agreed to terms on a car and was ready to move forward. Instead, the dealership delayed the process on their end while “checking with other dealers” and handling things internally. During that time — after several messages, a few phone calls, and multiple days of back-and-forth — the car was sold to someone else. This wasn’t a case of a last-minute competing buyer. It reflects a lack of deal control and a willingness to continue shopping a vehicle even after terms are agreed, without clearly communicating that to the buyer. At the level of purchasing a $90K+ vehicle in cash, there should be a much higher standard of professionalism, transparency, and follow-through. Instead, I was left in limbo while the dealership continued to pursue other options behind the scenes. The result was a complete waste of time and a breakdown in trust. If a dealership is not prepared to secure a vehicle once terms are agreed, that should be made explicitly clear upfront. Proceed with caution, and make sure you have explicit written confirmation that a vehicle is being held before assuming a deal is in place.

I’ve been dreading buying a car for years. The idea of... - Lrweaver0802

I’ve been dreading buying a car for years. The idea of been bullied all day long, shuffled around to different departments like a ping pong ball to eventually end up furiously signing page after page of documents full of legal jargon without bothering to read the fine print or caring, because I just want to get the xxxx out of there! I dreaded it so much that by the time my trusty Tahoe limped into the dealership, it simply collapsed like a marathon runner after crossing the finish line and whispered, “it’s time, Lisa. I can see the light... Let me go for god’s sake!” 😵😂 I was nervous, hesitant and not looking forward to the day, but I had done my homework and was ready for battle. I knew what vehicle I wanted, was already approved for financing, wrangled up a down payment to show them I was serious and alerted the sales manager I was coming. I had even brought my father with me. A no-nonsense retired Naval Officer. As soon as I entered the Mercedes showroom, an Angel named Elizabeth Speers, welcomed us into her office. She took my hand and gently guided me throughout the process. I kept waiting for something to dampen my day; an evil Mercedes associate to pop out and ruin this pleasant experience, but IT NEVER HAPPENED! I stated my case to Elizabeth. She handed me and my father the keys to the Mercedes and told us to go test drive it, while she tried to meet my requests. When we returned a short time later she was ready to do business. Thirty minutes later I was on my way to lunch while the paperwork was being prepared. I next found myself in the finance department. I thought, “this is it. This is going to suck.” I was wrong. We signed paperwork with movie star gorgeous and very dapper, Jabin Smythe. I signed paperwork and we shared Seinfeld anecdotes and cracked up. It was quick and painless and the icing on the cake was a lower interest rate compared to what I managed with my bank. I finished my day with my new friend, Elizabeth Speers, whom took the time to show me what all of the buttons and dials did in my beautiful new Mercedes-Benz. That’s when I meet Todd, the Mercedes guru, whom made me feel confident that he’d have my back when issues arise in the future. Look, I did my homework prior to setting foot in the dealership. I could’ve gone to OKC, Tulsa, Dallas, but the biggest lure for me is the service they provide after the sale. Whenever I need maintenance, an associate will drive to my home, pick up my car, provide me with a loaner and deliver my serviced vehicle back to my home. I don’t even live in the same state! 🤯🤯🤯 Patterson has almost every brand of vehicle you could ever want. It’s like a Disney World for car buyers. Do your homework, put some comfortable shoes on and head to Patterson for your next vehicle purchase. And if you see Elizabeth, tell her the Naval Captain and Lisa sent ya! 😊

A Five-Star Experience with Tyler at Sewell Mercedes in - Ryan G

A Five-Star Experience with Tyler at Sewell Mercedes in Katy! We had an absolutely phenomenal experience working with Tyler at Sewell Mercedes in Katy! From start to finish, the process was seamless, professional, and downright enjoyable. Tyler made everything so easy, and his attention to detail and customer care were unmatched. The pricing was fantastic—transparent and fair—which made the decision to purchase effortless. Tyler ensured we felt confident and informed every step of the way, making what could have been a stressful process completely stress-free. And the car? We absolutely LOVE it! It’s everything we hoped for and more. Tyler truly went above and beyond to ensure we drove away in the perfect vehicle for us. If you’re looking for a top-notch experience with exceptional service, go see Tyler at Sewell Mercedes in Katy. We couldn’t be happier and will definitely return for future purchases. Thank you, Tyler, and the entire Sewell team, for setting the standard for excellence!