65 Texas Kia Dealers

Just drove 3 hours to buy a used car here. - Caholcombe

Just drove 3 hours to buy a used car here. Matt key was very helpful and knowledgeable, great experience. Definitely worth the drive!

Excellent experience again at Peltier Kia in Tyler, TX. - dowd.ks

Excellent experience again at Peltier Kia in Tyler, TX. My experience in Service, Sales and Finance was incredible! I highly recommend Arod Rodriquez in the Service department. Arod was able to go above and beyond to help meet my needs. He was compassionate, very professional, knowledgeable and had great problem solving and communication skills! Thank you Arod, for another amazing experience in the service department! Thank you, Wendy Rivera, for your offer to provide assistance regarding options available and making sure I was informed. Thank you, Wendy! Next, I met Tristain Oliveras who walked me through even more options with patience, excellent listening skills and open thoroughness of providing all options available. No pressure and gave me time to think through and let things progress on my timing. Thanks, Tristain, for a great buying experience! Jacob Weyland was amazing at working through the numbers and different financial options and what best fit my personal needs. Thank you, Jacob! Tristain Oliveras and Neil Bates educated me about new vehicle features and options. My experience with this team allowed me to move into my new vehicle easily and comfortably. Thanks Tristain and Neil! Thanks to all these special employees who strive for and delivered excellent service!!! I appreciate this amazing experience, and I love my new 2025 Kia Sorento S! Karen D

Jason took time to explain what I needed, helped me get a - jrocks

Jason took time to explain what I needed, helped me get a ride home, and the work was done reasonably quick.

The store, brand, and its employees are money hungry, - Jane Joe

The store, brand, and its employees are money hungry, unprofessional, deceitfulI. Stay away at all costs!

When I went in and left I felt the service was good. - lonnie

When I went in and left I felt the service was good. However, they recommended a couple of things specifically 2 new tires, and stated they could not rotate them because two tires were too bald. I checked them and they were not but it wasn't worth the argument. The bigger issue was they said I needed new brake pads and rotors turned. Specifically, they said the pads were down to 2 Millimeters in the back and down to 5 in the front. I found this odd for the low mileage on the car so I took it to two different places (firestone and Breaks Plus) both of them came back and said the brakes were fine and they are at 6 mil in the front and 5 in the rear. I find this practice of lying to get more money dishonest. I would always recommend getting another opinion if they suggest work needs to be done. Update- 2/14/2024 The GM Frank White Reached out to me and we agreed that a mistake was made and Frank made the situation right. The actions they took to resolve the issue have restored my trust in them and I am updating this review from 1 star to 5 stars.

Fast, easy, and professional. - Cory Minten

Fast, easy, and professional. I never fear needing to take my vehicle in for it’s regular maintenance.

MY RATING IS FOR ,''WORL CAR KIA'', NEW BRAUNFELS, TEXAS. - charles

MY RATING IS FOR ,''WORL CAR KIA'', NEW BRAUNFELS, TEXAS. I AND MY SON HEARD GOOD QUOTES FROM THEM. WE DROVE FROM KYLE , TEXAS TO THEM. THE SALESMAN QUOTED A PRICE FOR MY SON'S CAR AND WE AGREED TO BUY. I SAID,' IF MY SON GETS A FAIR DEAL, I'LL BUY A KIA TOO!' THE SALESMAN RETURNS FROM THE MANAGER STATING, 'WE WANT TO SELL YOU A LESSER CAR WITH A HIGER PRICE AND ADDED COST FOR PAINT, WHEELS, PAINT PROTECTION AND, YOUR $5,000.00 DOWN PAYMENT IS NO LONGER SUFFICEINT!!! DO NOT SHOP WORLD CAR KIA, NEW BRAUNFELS, TEXAS!!!!!!! P.S. THIS IS NO REFLECTION ON KIA, SAN ANTONIO!!! SINCERELY

BEWARE! - shadirac

BEWARE! Deceptive pricing! We saw the car listed at 21k on THEIR website and drove 3 hours to purchase. After test drive, sat down to discuss price and financing. First the salesman brought a paper with a price of $24.3k which he said was supposed to be the price based on "comps". We pointed out that was not the price on their OWN website so he went to the manager and came back with the $21k price. They also added a $3k "protection package" charge which we said we didn't want. The salesman said they "had to put that on there to protect their cars from being stolen". He said they did this for all their cars. We said they should have included this in the sales price posted not adding it once a buyer was at the dealership as that is deceptive pricing. Then the salesman provided some fairy tale about the state telling them how much they can sell cars for and that they couldn't add this to the price until a person came to buy a vehicle. We finally agreed to accept $500 over the cost we had originally agreed to ($21.5k) but then they said they "weren't making any money at that price" so wouldn't accept the offer. The salesman and manager said all of this with straight faces and how they are a top dealer and no one else had this issue with them. They kept trying to get us to identify a monthly payment even after we stated we would agree to the sales price with our down payment. We couldn't even get them to share what interest rate they used for "basic payment rates" as they produced this paper with payments on it to try to get us to agree and take us away fromthe discussion of price. It was a frustrating experience with the games they played related to deceptive pricing. Be prepared to deal with these types of games if you buy from them! We did not buy the car due to lack of transparency about pricing.

I had the best experience here at purchasing a car with - chris villagomez

I had the best experience here at purchasing a car with Andre. Will be back

I’ve worked with EJ in the Service Department since I’ve... - Moorer.stacy

I’ve worked with EJ in the Service Department since I’ve bought my car and he’s been nothing short of SPECTACULAR!!! He’s always been courteous and professional and has treated me with the utmost respect.

The dealership exceeded all my expectations. Special... - mcart45

The dealership exceeded all my expectations. Special kudos to Miguel Herrera. He went well above and beyond the norm to get me into a great KIA Niro EV!

I have been very satisfied every time I've taken my car - MIKER3591

I have been very satisfied every time I've taken my car in for service. Everyone there is very friendly and helpful.

We’ll start with the good. - mwintxk

We’ll start with the good. Denise Epps was amazing. She was helpful, kind, respectful, and worked hard for me. The not so good. The men (Travis Jones was one) in the finance department tried bullying me into a higher payment for a vehicle than I was comfortable with. Then, had the audacity to ask who was paying for the car - me or my husband- and why my husband wouldn’t let me buy it. They asked why my husband wouldn’t give me X amount of money a month to pay for a car. How rude and disrespectful. They would have never asked a man that. Moreover, they marked up the value of a used vehicle and claimed it was priced below market value. They had the vehicle listed on the website as a higher trim level, but the purchase agreement and VIN was for a lower trim level. When I sent a screenshot of the market value (JD Power) for the actual year/model/trim/mileage, they acted like I was stupid and didn’t know what I was talking about. There are dealerships that don’t treat women like they are incompetent, just not this one. I was able to purchase a used vehicle from a different dealership and had a wonderful experience. I will never go back to Classic Kia and recommend you don’t either.

Came for headlight issue as it was a bulb out, they... - Sue2459

Came for headlight issue as it was a bulb out, they replaced as they vacuumed out my car, was a good day with no issues, thankyou

They are very nice indeed but they put on this Allstate - SuperchargedRange

They are very nice indeed but they put on this Allstate protection Crap over $2200 on every vehicle and will not remove it Kimberly Eakin is very greedy and it shows for her to afford their lifestyle they have to do this bait-and-switch tactic so yes they give you great discounts but then they try to recoup that with this... So before you waste your time driving here ask them for numbers so you won't be shocked.. They have a great price on their website but that is not what you will be paying sadly.. And they give you the worst trade-in value. Don't waste your time there are better dealerships around that are honest and will give you a great deal....

The worst. - The Notoriouus JTP

The worst.Two weeks ago I went there to get a replacement key and fob for our KIA Soul. Turned out they didn't have the shank in stocks. Monday I took it in to get a driver's side head lamp replaced.The mechanic didn't have one on hand so we went the parts desk only to find out they didn't have one in stocks and they'd have to order one. So I said okay,order one. I also decided to get my key replaced only to find out that they still didn't have that shank in stocks either!! Sorry Vanguard but wer'e not giving you our business!! "And It Makes Me Wonder"-Led Zepplin "Stairway to Heaven".

I don’t like being touch by salesman rubbing my arm or - OCHOA.MARY15

I don’t like being touch by salesman rubbing my arm or telling me he can come to my house and help me with car electronics if I don’t understand something on car this made me be afraid of being in my house alone I didn’t stay in my house for 2 day I was scare and stress he was very kind but I am a widow and 75 years old and this made my happy experience scary I don’t was this gentleman to lose his job but I don’t want no one to go Thur what I am going Thu I’m scare to go stay home by myself I already told my children and also I’m doing this survey even though he told me not to do it he was going to do it with me not to do it myself he would do it for me

I am very grateful as I write this review. - rickjudson

I am very grateful as I write this review. My husband and I were on our way from AZ to TX. My son-in-law had died that morning and we had to get there as quickly as possible. Unfortunately, our car broke down. We called the other Kia dealer in town and they could not see the car for 3 more days no matter the circumstances. So we called Casa. They said to bring the car in and they would look at it. We had the car towed there. They fit it into their schedule. We had to wait a few hours in their waiting room, and the whole time we were there, Hector Campa, our service advisor, made us aware of the process and checked on us to be sure we were okay. He went above and beyond to help us. It was getting near the end of the day and mechanic Adrian Fonseca did everything he could to complete the job before they closed. Sure enough, it was completed and we were on our way to be with my daughter and family during this awful time. We will always be grateful to Hector and Adrian. If you want a company that truly cares about people, this is the place to go.

Horrible service. They have been avoiding me because of... - Mrandmrsfellows28

Horrible service. They have been avoiding me because of their mistakes done with paying off my trade off. Send General manager and email and nothing. Good afternoon sir, this is Kathy Fellows. I bought a 2019 Ram 1500 on March25. I traded my 2016 Jeep Wrangler white, and your financial managers didn’t take care of it til April 10. I was receiving phone calls about late payment. Not only they send the wrong amount, but to the wrong address as well. Now there’s a balance that still hasn’t been paid which is the interest from the two weeks it took them to payoff the car. Not only is the vehicle already posted online, but I have not gotten a phone call from Jeremiah or Bryan. They are always busy with a customer or at a meeting, the receptionist has send them multiple emails about my call. And not once have they called me. It’s 3 months later and this situation hasn’t been taken care off. This is the worse customer service I have received. I have bought 3 vehicles and never had this issue. So sad of a dealership to have managers not return your call and avoid you.Please help, get this situation fixed, I am not paying for someone mistake and being Irresponsible. Very annoyed Customer. Kathy Fellows

RECALL SERVICE - 2013kia

THE SERVICE WAS EXCELLENT FROM THE TIME I ARRIVED TO WHEN THEY TURNED IN MY VEHICLE. THEY TOOK EXTRA STEPS TO ANSWER MY QUESTIONS AND WITH INDIVIDED ATTENTION

Excellent customer service. - Calimlimdavis

Excellent customer service. Randy and Robin understood what I wanted, respected my time and gave me what I wanted. Would highly recommend them.

Please Read Until the End! - Jody

WOW!! What a dealership!!! We found a pre-owed Fiat Convertible on line, and it was a perfect fit for us. We were looking for something to pull behind our Motorhome. So, here it goes... We spoke with Danny (salesman), and he was very helpful and friendly, so we set things up to drive to Waco from Dallas. The car was perfect, so we moved on to Travis in Finance and finished the deal. (less than an hour total) :) 6 hours after we left the dealership, the convertible top broke!!!! FEAR set in!! Used Car, As Is, No Warranty.. (you get the picture) Our fear was quickly swept away, as they directed us to Greenville Chrysler, but they were unable to repair it.. We agreed to take the car back to Waco, and that's when we met James in the Service Dept. (Nicest person you could ever want to know) They gave us a BRAND NEW car to drive while they looked into repairing out car. It took LOTS of research and work, but they repaired the top, and we LOVE the car!! People, wherever you live, consider University Mazda Kia for your next new or pre-owed car. YOU WILL NOT BE DISAPOINTED.. A lot of people say "I drive a __________", but we say "We Drive A University, Mazda Kia" Customers For Life!! Jody & Walter

Service department SUCKS! - bjkemph

Service department SUCKS!!! Car has been there for a month still no communication on what is wrong with it!!! Be careful before you do buisness with them!!!

Dealer made the process easy and painless. - AG

Dealer made the process easy and painless. Never made me feel pressured into purchasing a vehicle. Finance was simple and quick! Wasn't perfect but was happy with my purchase.

Just bought my Kia Seltos 2021 and i am very satisfied... - gracie

Just bought my Kia Seltos 2021 and i am very satisfied with the help from our sales consoultant Daniel Vallejos. Would recommend coming here for new vehicles.

It was ok not sure I got the best deal. - Natalie

It was ok not sure I got the best deal. Took a long time to close it

Great sales team. - Randy

Great sales team. Refugio was very good and took the time to explain any questions we had about the car or pricing. The sales manager was very good as well. He went over the numbers with us and worked with us to find the best deal possible. The biggest plus was they did not have any hidden fees and the finance guy Danny was not pushy and did not try and guilt us into buying anything we did not want. If you are looking for a reputable dealership then University is it. Ask for Refugio he was great to work with.

Poor customer service from finance dept. - Thomas Jean

The salesperson was great and patient. He listened and delivered. I was almost ready to sign when the finance guy ruined it all. I needed to upgrade my car for business purposes and told the dealer several times how much I loved my car and how much i didn't want to trade it in. It was my dream car that I wanted for years and last year I made it happen. While working on the final deal with finance I mentioned maybe I should hold off until i can pay down my car a bit more and he said "You mean the VW... that piece of crap?" I walked out right then and there. I love my car. Not a single ding. Perfect condition. Well taken care of. It truly is beautiful but I need a 4 door for work. I can't believe those words even came out of his mouth. Sorry to the sales person who spent 4 hours with me, was wonderful, and just lost his commission because of a rude person in finance!

We bought a KIA in Tulsa. - Kylan Martin

We bought a KIA in Tulsa. Took a vacation to San Antonio and our transmission went out after ONLY 32,000 miles. The Tulsa dealership said it didnt break down in their jurisdiction so we had to go through San Antonio KIA. They gave us the 800-333- whatever number and we have been on hold 4 different times for 30 minutes, just to get answered by someone with a messed up headset so... This brand of car is ridiculous. I will never purchase a KIA again.

I had a great experience with the dealership. I have... - jesusw

I had a great experience with the dealership. I have terrible credit, yet Eric Driver my sales person treated me in the most professional fashion and helped me through the process. I feel like I got a good deal and the used car I selected looks even better. Glad to have air conditioning now and glad it wasn't painful. I would recommend this place to any and everyone.