Kia of South Austin

Steve was very helpful, everyone is very pleasant. Service is great,the are very knowledgeable about my vehicle Service is great,the are very knowledgeable about my vehicle More

Mentioned that the warning message was not reset on the previous visit. They kept my car for 7 days, $1500 later, and the warning message IS STILL POPPING UP! Always something with their Service Department previous visit. They kept my car for 7 days, $1500 later, and the warning message IS STILL POPPING UP! Always something with their Service Department. More

I had a wonderful interaction with my agent. He was thoughtful and helpful. I would recommend them highly! He was thoughtful and helpful. I would recommend them highly! More

The service dept is friendly, attentive, well organized, and thorough. The prices are fair. Service time is always less than estimated. and thorough. The prices are fair. Service time is always less than estimated. More

The customer service was not super helpful. Could be a little more respectful and explaining things more Could be a little more respectful and explaining things more More

I am currently awaiting next steps from my service technician about a scratch on my door that occurred while my car was being serviced. The entire ordeal has yet to be handled with any care as the ipa technician about a scratch on my door that occurred while my car was being serviced. The entire ordeal has yet to be handled with any care as the ipad photos taken upon arrival were passed around, and the “paint guy” was “on lunch” when I picked my car up. I have maintained contact with Ana every business day since then, and have not received any sort of condolence or consideration about what’s happened. As a returning customer of over 6 years I am not blaming Ana but the service department in general has really let me down. I don’t understand how this wasn’t being handled with urgency, and no one has contacted me directly without me starting a conversation since that day. Would love to close the loop on this and trust Kia South Austin again - please make this right. More

No issues at all in getting the necessary work done. Super appreciative of the loaner car, which allowed me to not miss any work. Super appreciative of the loaner car, which allowed me to not miss any work. More

The service department is very efficient, and the personal too servicial, and they know very good they work personal too servicial, and they know very good they work More