Terrible dealer. - jashealey
Terrible dealer. I made a deal on a Certified Preowned (CPO) 2022 BMW X5 PHEV with Jay Hoff. He assured me the car was CPO and would be ready when I got there. I drove from Raleigh to Florence (about 150 miles/2.5 hours in traffic) to purchase the vehicle. After test driving and again being assured it was CPO, we sat down and I signed all the paperwork. A little while later while waiting to write the check and sign my title over, someone comes out and says the vehicle is not CPO. I told them that Jay had assured me it was both on the phone and in person. I pulled up there website and showed them that they were advertising it as CPO. They refused to sell me it as a CPO vehicle or discount it to cover the CPO costs. I left and drove home in my original vehicle. Wasted a tank of gas and over 7 hours to deal with these xxxxxxx used car salesmen. Don't believe a word they say and definitely don't waste your time if you are from out of town. BMW should pull there dealership. I don't believe I have ever been treated with such disrespect by a dealer.
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