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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.5
838 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 838 reviews

June 06, 2024

Katelyn provided excellent customer service and was proactively communicative and delivered my car back to me on time More

by bakapp@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
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Helpful
June 05, 2024

Ignored issue on appointment request. Added different issue to work order. According to the work order the car was only driven two miles. That’s not far enough to tell where the sound was More

by Gngalvarado
Workmanship
Recommend Dealer
No
Employees Worked With
Service Department
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June 04, 2024

The service manager Austin was simply awesome. The neatness and cleanliness of the business was top rated. I was greeted on my initial entry, and I was kept informed constantly by my service manag More

by gnorton75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Martin, Service Department
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Helpful
June 03, 2024

Fabulous service staff. We were on a long road trip from Florida heading to Virginia and received an engine message. We did not have an Appointment, but Jason and Katelyn More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Katelyn, Service Department
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Jun 05, 2024 -

BMW Of Columbia responded

Hi Lynne, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 03, 2024

Great, fast service. My check engine light came on. They found the issue, gave me a loaner car for the day and had it fixed by the end of the day. Everyone was so More

by jessicaholland115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 05, 2024 -

BMW Of Columbia responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 31, 2024

I'm sure you guys do the best job you can, but you still suck. More

by alhibb63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Cutrona 47827
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May 31, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 30, 2024

I so enjoyed working with David McElveen he was extremely helpful and knowledgeable with the process. More

by shantrelm40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElveen
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May 31, 2024 -

BMW Of Columbia responded

Congratulations on your new vehicle! We're thrilled that David provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 28, 2024

This is our second purchase with BMW and hands down it was almost a magical experience! From beginning to pick up of our new car it was an out of body experience!! LOL! We wound up buying something comp More

by jodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce BMW and Mr Ferragamo Colson I think are there names
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May 29, 2024 -

BMW Of Columbia responded

Thank you for sharing your amazing experience with BMW of Columbia! We're thrilled to hear that your second purchase with us was magical from start to finish. It's wonderful that we could help you find exactly what you wanted, even if it was different from your initial expectations. We're delighted you're happy with your new car. Your satisfaction means the world to us. Thank you for choosing BMW of Columbia!

Helpful
May 24, 2024

No pressure sales & professional interaction with the sales person & sales manager. Sales person is very knowledgeable about the car and made the entire experience easy. More

by TLP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peterson
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May 28, 2024 -

BMW Of Columbia responded

Congratulations on your new vehicle! We're thrilled to have delivered a no pressure sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 23, 2024

Great service! And Tony is fantastic!! I really appreciate their ability and concern. I would recommend this dealership! More

by jckulbersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 24, 2024 -

BMW Of Columbia responded

Thank you for your kind words! We're delighted to hear that Tony provided you with fantastic service and demonstrated his ability and concern for your needs. Your recommendation means a lot to us, and we appreciate your trust in our dealership. We look forward to serving you again in the future!

Helpful
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