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BMW Of Columbia
Columbia, SC
1,602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 09, 2026
With all the construction going on at Scout Motors my Chocalate Drop (428I) hit a pot hole in the road. Minutes later tire blew out without notice. We got towed to the nearest shop which was BMW of Col Chocalate Drop (428I) hit a pot hole in the road. Minutes later tire blew out without notice. We got towed to the nearest shop which was BMW of Columbia. With there busy schedule they got us right in with white glove service to repair our baby and got us back on the road. Troy Roberts you are the best and we appreciate your excellent care in taking care of our sick baby ( yes I'm talking about my car. Lol), you are appreciated. Shout out to your service team as well teamwork makes the Dreamwork!!! The Browns More
by Allen & Keysha Brown
Employees Worked With
Troy Roberts
October 08, 2026
Great service from when I arrived through the process of determining what the problem with the left rear turn signal was, the text with the tech showing what the problem was and what was required to fix it. determining what the problem with the left rear turn signal was, the text with the tech showing what the problem was and what was required to fix it. Great communication with the service writer Stanley who took me back in the shop to show me what had caused the problem and to have the tech show and explain to me about what was needed to fix the problem. Appreciate Stanley .ordering an Uber to get me home because they had to order a part from their DC that they did not have at the dealer. The part came in Tuesday and received a text on Wednesday morning that the work was completed. Thank you to Stanley for again sending an Uber to pick me up at home so that I could pick the car up. In my experience in today's world it is very unusual to receive this level of service at any business. Thank you, Charles Anton More
by chuckanton176
Employees Worked With
Stanley Dominick
October 03, 2026
Troy was exceptional. My service technician also did a fantastic job sending me a video clip of needed maintenance items. The facility was spacious and staff was polite an My service technician also did a fantastic job sending me a video clip of needed maintenance items. The facility was spacious and staff was polite and friendly in its entirety. Thank you. You all are a breath of fresh air… More
by Govmule7
Employees Worked With
Troy Roberts
October 01, 2026
My service advisor, Jodyann Tyrel, was fabulous. She not only was responsible for my service visit but she helped me with several of my questions about the operation of my X5. She was very knowledge She not only was responsible for my service visit but she helped me with several of my questions about the operation of my X5. She was very knowledgeable and efficient and kept me updated on what was going on with my car. More
by jerrycwhitley47
Employees Worked With
Jodyann Tyrel
September 29, 2026
I have always received excellent, personal service from BMW of Columbia. On the most recent visit, Saint Hadwin went out of his way to make sure that everything was repaired professionally and thoroughly. BMW of Columbia. On the most recent visit, Saint Hadwin went out of his way to make sure that everything was repaired professionally and thoroughly. He took the time to review every work order and to insure that everything was in working order before I picked up the car. Saint always has the interest of the customer in mind and is honest and timely in his communications. More
by henry.barton87
Employees Worked With
Saint Hadwin
September 29, 2026
Excellent customer service, service representative very knowledgeable, polite, helpful, respectful and he is a professional.I would like to thank him for his service. knowledgeable, polite, helpful, respectful and he is a professional.I would like to thank him for his service. More
by Cooperdiggs2s
Employees Worked With
Dominique
