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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.8
751 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 751 reviews

July 12, 2025

Very professional. Informative .... listened to what I was interested in and never became too aggressive or pushy to force a decision .... let me take my time and make More

by brawtrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cullen
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July 10, 2025

Needed a new tire. Accomodated my request asap. Kristin Rismiller (service coordinator) was so quick to grt me in and up andcrunning! THANK YOU!!! More

by maglichcarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Rismiller
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Jul 13, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with Kristin! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2025

Service staff tries very hard to be helpful, and succeed very well just about all the time! More

by Insighthhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Griggs
Report | Print
Jul 11, 2025 -

Hilton Head BMW responded

Thank you for your kind words! Our service staff takes great pride in providing outstanding assistance to our valued customers. We are so glad to hear that we have been able to meet your expectations. However, it looks like you left us a one star review. Please contact us if there's anything we can do to make your next visit a 5-star experience for you!

July 08, 2025

The sales person who handled this transaction was excellent, and covered all the bases very professional and thorough. More

by pilot819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sullivan
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Jul 10, 2025 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 07, 2025

The service advisor was so nice and explained everything to me. He took the time to help me with some entries on my car. Work was done really quickly, Steve Griggs was my service advisor and he went out of More

by psummerall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
Jul 10, 2025 -

Hilton Head BMW responded

Hi, we are thrilled that Steve provided excellent service and went above and beyond to assist you. We strive to make every customer's experience exceptional. Thank you for choosing our business!

July 07, 2025

Hilton Head BMW was able to help me get new tires the day we were supposed to leave to go home after getting a nail in my tire at 4:00 on July 3rd. More

by rhhauver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember the name of the person that was so helpful
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Jul 10, 2025 -

Hilton Head BMW responded

Hi, wow! Thank you for sharing your positive experience with us! We are here to make sure our customers have a hassle-free experience, even in unexpected situations. We are glad we were able to help you get back on the road quickly. Thank you for choosing Hilton Head BMW!

July 07, 2025

Dealer service area is nice and clean…provides the basic amenities, ie coffee, water, and donuts. Crews were very professional and friendly. More

by chenfamily008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
Jul 10, 2025 -

Hilton Head BMW responded

Hi, thank you for your positive review! We take pride in providing a clean and welcoming service area for our customers, and we're glad you enjoyed our amenities. Our team is dedicated to providing professional and friendly service. We appreciate your business and hope to see you again soon!

July 06, 2025

Service experience today was professional and nice I left a happy customer,will go back for service again More

by 1957clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casy
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Jul 10, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2025

No 1 Employee in my book is MS Kristen Rismiller-- Service Advisor, great, great employee More

by vjgbunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Rismiller
Report | Print
Jul 03, 2025 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2025

I travel over 2 hours to come and get my car serviced here. Love the attention and the service I receive. The waiting area and bathrooms are clean I’m informed about the status of my vehicle promptly More

by Gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Jul 03, 2025 -

Hilton Head BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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