Our experience at Kempthorn Volkswagen was nothing short - 76chadreese
Our experience at Kempthorn Volkswagen was nothing short of exceptional! From the moment we walked through the door, we were greeted by a team that genuinely cared about helping us find the right car—not just making a sale. Salesperson Bob Novak was amazing, taking the time to thoroughly answer all of our questions and patiently walking us through the features and options, all without any pressure. The entire process was transparent, stress-free, and focused on our needs and budget.
Donnie Whittington in finance was also fantastic—friendly, professional, and truly had our best interests at heart. This is the third time we've had the pleasure of working with Sales Manager Ian Franz, and every experience has been outstanding. By the time we left, we felt completely confident in our decision and absolutely satisfied with our new Tiguan.
What truly sets Kempthorn apart, though, is their post-purchase service. It's beyond compare. If you're looking for a dealership that treats you like family and goes the extra mile to ensure your happiness even after the sale, Kempthorn is the place to go. You’re not just another customer; you're part of their family.
What we truly admire about Kempthorn is their genuine investment in the Canton/Stark County community. The Kempthorn family donates so much back to the community, and my family is proud to support them in return. This area is so fortunate to have a business that cares as much as they do.
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