28 Ohio Volkswagen Dealers

I really like the new Atlas and ended up buying one. - VNug

I really like the new Atlas and ended up buying one. I met with Matt Geraci who was the salesman that was very insightful and helpful. I went in on a day when he was not there to do a second test drive and informed the sales manager about Matt. He asked another salesman to help me with the test drive. When I came back we discussed buying the car. I was asked to come back the next day to complete the paperwork with the new salesman. Part of the deal was the Blackout Package which was done after market because they no longer offer one through VW. I called a couple of times about picking up my car and did not receive a call back, it was more than the 5 days they told me. When I called about picking up my car over a week later, I did not get any responses. After calling yet again, the phone was answered by Matt, original salesman, and he was shocked to hear that I had bought the car. No one told him that had happened and from speaking with another salesman there, I learned that they do not share a commission if someone helps out another salesman. Just mot the right way to do business. Matt was generous enough to walk me through all the features of the car when i was finally able to pick it up. I was content with the work they did, but my driver and front passenger side windows were not tinted as it was stated to me by the new salesman. I picked up the car on a cloudy and rainy day, so I did not notice that day that the front windows were not tinted as it was explained to me by the second salesman. I did call twice but have yet to receive a call back. I just feel a bit bamboozled about it. Like I said, matt was great and the car is awesome. In working with Sandi, she was pleasant and quick. I did get the feeling that she was trying to rush through the process, and simply checked off the boxes she needs to. Greg was the second salesman and I liked him. His communication before the ale was good, but after has been on-existent. Our last four cars were a BMW X5, Toyota Rav 4, Toyota 4 Runner, and the Jeep Grand Cherokee, each of the salesmen called me a couple of times within the first two months to check in. I have not received a call and I was already in for a minor computer issue.

We have multiple vehicles that have recalls and the - twalborn

We have multiple vehicles that have recalls and the service department was very, helpful and make the process go smoothly.

Ryan and the team were so great walking us through every - myersr211

Ryan and the team were so great walking us through every part of the car buying process. Walked in just wanting to look at a few models and test drive to walking away with the car that we love! They were very transparent about everything cost wise, and made sure we got the best deal while keeping us protected. Very grateful for their time and guidance!

Went to MAG to purchase a VW Atlas. - Ody Enthusiasts

Went to MAG to purchase a VW Atlas. Every interaction with dealership was professional, treated with respect and in a straightforward manner. Pricing is transparent, and best in the area based on my research. Ended up not purchasing from them due to other reasons, but would absolutely recommend them!

Great staff very helpful. - ack419

Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out!

Fantastic experience at Kings VW. - SH

Fantastic experience at Kings VW. Recommend asking for Bill Bell in new car sales. Bill was polite,knowledgeable and has a very laidback approach to sales.

Sean and nick were extremely helpfull in geting my friend - Jbrowning40

Sean and nick were extremely helpfull in geting my friend into a car went out of there way to find her something witch they did two thumb up. they were awesome, helping us out, words cant describe how much they helped us

My recent service visit was great! - victoriacharbonneau22

My recent service visit was great! I dropped off my car and was helped right away. The waiting area was comfortable and quiet. The appointment was less than an hour and a half (the estimated time they told me). All service members were kind and communicative. I’m so glad I chose to buy a new Volkswagen and have this dealership close by!

Nice selection. - SK Sterling

Nice selection. Service department is lovely. Especially liked being able to have a loaner car.

Kash really gave me a better outlook on the car buying - judd2014

Kash really gave me a better outlook on the car buying experience! I was able to drive away in the exact car I have been searching for. The finance team and service team have went above and beyond in my experience, as well. I will be back for another purchase in my future 😌 Thank you ALL for help with finding and getting me in my wrx 😁

Excellent and smooth service and experience. - flynn.jasmine

Excellent and smooth service and experience. Thank you Howard for the amazing first time experience!

We had a great experience with Sarah Burke at VW - Richard R.

We had a great experience with Sarah Burke at VW Streetsboro---she was friendly, informative, and very professional. Sarah was able to answer all our questions, and got us everything we wanted in our new Taos...she even assisted us with some questions days after we had bought the car! We will recommend her to our friends and family.

Very professional. Very quick process. In and out in less... - Philpenn66

Very professional. Very quick process. In and out in less than 2 hours. Highly recommended.

A little long overdue, but our family can't say enough... - Valentino Family

A little long overdue, but our family can't say enough about the Preston Volkswagen Team. SM John Rapko and GM Mason Angelo worked together with their Service Manager, Michael Logero, to get us the perfect deal on our pre owned Passat. With a pre owned market like we are seeing today, we were extremely skeptical about trusting anyone. We left with a confidence in our purchase that you won't be able to find anywhere else. They are patient and learn what you need before even making you an offer. They found the perfect vehicle for us, and even transferred it from their sister store through Manager Kyle W. All in all, you won't find a more trustworthy group of individuals. I have worked in sales my entire life, and our family wouldn't trust or recommend anyone else. Period. Thank you all for everything you all do. We appreciate you more than you know.

We had work done on our 2018 Alltrack, the sunroof tubes - BrotherSteve

We had work done on our 2018 Alltrack, the sunroof tubes with kinked during the manufacturing process. We understand that this is not uncommon. We waited a very long time for the parts, not the dealer issue at all. The parts came in and the dealer replaced all of the parts including the new drain tubes, carpeting and headliner. The work looked great, done in a very professional manor. A few weeks following the completion of the work, the sunroof started leaking again so we brought it back to the dealer. They diagnosed the problem as the tubes were blocked again and that it was now our fault because we did not perform the proper maintenance to ensure that the drainage tubes did not leak. I asked what the scheduled maintenance time was and they indicated 20,000 miles. The car had approximately 400 miles on it since everything had been replaced. Maybe my math is wrong but 400 miles is a lot less than 20,000 miles. We took the car home and replicated the test that the dealer performed to determine that the drainage tubes were clogged and confirmed what they found. I inspected the 1-way valves at the end of the tubes and got covered in grease and grime as it gushed out of the tube. The tubes were filling with water and flowing into the sunroof because the system was not properly flushed when fixed in my opinion but what do I know I'm just a worthless customer. I have reached out to the dealership, to the owner of the dealership and no reply, just crickets. I have filed a complaint with VW USA (that's what they told me to do if I had a problem). Pretty sad because this dealership did some really good repair work for us prior to this incident. A case has been opened, will see what happens but I'm not holding my breath. They owner of this dealership is the Jay Auto Group. As I noted, they have not reached out to me either.

The service at this dealership was great. - Hannah

The service at this dealership was great. The people were very attentive and considerate allowing you your own distance to look at different cars without pressure before you make a decision.

Jesse and Tony went above and beyond to get us into the - Grant Lytle

Jesse and Tony went above and beyond to get us into the perfect Volkswagen Atlas

Compromise achieved - Irish Charlie

I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.

I've bought quite a few cars over the years but as far as - cs092117

I've bought quite a few cars over the years but as far as fair and simple goes, my experience with White Allen VW is one of the best. Everyone will say they value your time as a customer but here you actually feel it. Great process, very straightforward.

My car was serviced quickly and efficiently to replace a... - Gish

My car was serviced quickly and efficiently to replace a lightbulb. The waiting area was clean not crowded and I felt safe having the service completed.

Dillon did an excellent job, taking time with us. - jpotts

Dillon did an excellent job, taking time with us. We are coming back to take another look.

Our experience at Kempthorn Volkswagen was nothing short - 76chadreese

Our experience at Kempthorn Volkswagen was nothing short of exceptional! From the moment we walked through the door, we were greeted by a team that genuinely cared about helping us find the right car—not just making a sale. Salesperson Bob Novak was amazing, taking the time to thoroughly answer all of our questions and patiently walking us through the features and options, all without any pressure. The entire process was transparent, stress-free, and focused on our needs and budget. Donnie Whittington in finance was also fantastic—friendly, professional, and truly had our best interests at heart. This is the third time we've had the pleasure of working with Sales Manager Ian Franz, and every experience has been outstanding. By the time we left, we felt completely confident in our decision and absolutely satisfied with our new Tiguan. What truly sets Kempthorn apart, though, is their post-purchase service. It's beyond compare. If you're looking for a dealership that treats you like family and goes the extra mile to ensure your happiness even after the sale, Kempthorn is the place to go. You’re not just another customer; you're part of their family. What we truly admire about Kempthorn is their genuine investment in the Canton/Stark County community. The Kempthorn family donates so much back to the community, and my family is proud to support them in return. This area is so fortunate to have a business that cares as much as they do.

Great Day WonferfulShould l buy lease car.l want to pay... - vb862646

Great Day Wonferful Should l buy lease car. l want to pay $ 2,000 downpayment the low my monthly payment for used car. Next Year 2022, ok!

Searching for a new vehicle during the shortage was a... - Geoff

Searching for a new vehicle during the shortage was a nightmare, until I called Pascal at Bill Marine. I found a car that I was interested in driving and he made the process easy and painless. I called ahead and he had the car pulled out of the showroom for me to drive and ready to go. I typically buy a new car every three years and this was one of the easiest to date. No back and forth trying to work a deal for hours. There is no doubt I will be back again for my next vehicle. Cheryl in finance was just as pleasant. There was no excessive pressure to buy additional add-ons. She breezed through the paperwork in no time.

Jerry Haag Motors is not a local dealer for me; however,... - tyoder

Jerry Haag Motors is not a local dealer for me; however, I would travel the distance again and again to receive the credibility and reliabilty that they offer. The personal service and dedication to serving the customer as well as providing a professional business atmosphere is clearly is a priority for the family business. I was very nervous about making a large purchase and have limited knowledge about buying vehicles. Jerry Haag's staff made my experience enjoyable and they enabled me to feel comfortable in making such an important decision for my family. I highly recommend Jerry Haag Motors!

I traveled about an hour to check the GTI they had on the... - Kinster2014

I traveled about an hour to check the GTI they had on the lot. It was a quick and easy process, they helped me get the car I wanted, with no hassle. Thanks to Chris and the rest of the team for working with me!

Pleasantly surprised - BMWGIRL

I was PLEASANTLY surprised with how much I enjoyed my experience. I HAVE A “favorite” dealership that I’ve purchased 4 cars from and always go there. The ONLY reason I even came to look at Taylor Volkswagon was bc we know Kevin Modd that works in the service department. We were met in the parking lot by a VERY nice, down to earth, genuine gentleman named Kay Boakye who made our buying experience nice and EASY!!! Shawn Smith was also easy to work with and understood how to get me to agree to the deal!!! Then I was SO THRILLED to see Judy in financing!!! We have dealt with her in the past and she was just great so I was glad to work with her again!!!