28 Ohio Volkswagen Dealers

No issues - service was completed, regularly scheduled - HSTEWARD1220

No issues - service was completed, regularly scheduled oil change. No futher comments are necessary for survey

Martin was fantastic! - mnathan5312

Martin was fantastic! Not only does he have a wonderful accent, but he was able to answer all my questions in deciding which VW to purchase. I would recommend working with him if you're thinking about buying a Volkswagen.

Went to MAG to purchase a VW Atlas. - Ody Enthusiasts

Went to MAG to purchase a VW Atlas. Every interaction with dealership was professional, treated with respect and in a straightforward manner. Pricing is transparent, and best in the area based on my research. Ended up not purchasing from them due to other reasons, but would absolutely recommend them!

The only place I take my car for any service. - Marcie

The only place I take my car for any service. Excellent work, guaranteed done right the first time. Exceptional customer service and always fit me in at a time that’s convenient for me.

Matt Geraci did an exceptional job and would highly - Brpma1969

Matt Geraci did an exceptional job and would highly recommend him to friends looking to buy a Volkswagen.

Ah everyone knows buying a car isn’t the most fun time. - jspring45

Ah everyone knows buying a car isn’t the most fun time. Hector was fantastic to deal with made the process easy and fun. I appreciate that, finance manager Nick was also a pleasure quick and easy with great explanation. Thank you both.

I was very happy Ramiz Abujaradeh. - Annamarieolivieri

I was very happy Ramiz Abujaradeh. He was helpful and professional. 10/10 . Excellent service

Sean was amazing patient and kind answered all of my - Jarita Patrice

Sean was amazing patient and kind answered all of my questions exceeded my expectations very satisfied

Lewis was awesome, very professional , knowledgeable and - alemania521

Lewis was awesome, very professional , knowledgeable and customer focused. We left with a new car and as happy customers !

Savannah helped us buy two new Atlases! - SamanthaS

Savannah helped us buy two new Atlases! She was professional, knowledgeable, efficient, must most importantly personable! Highly recommend asking for Savannah if you’re in the market for a VW!

Very professional. Very quick process. In and out in less... - Philpenn66

Very professional. Very quick process. In and out in less than 2 hours. Highly recommended.

A little long overdue, but our family can't say enough... - Valentino Family

A little long overdue, but our family can't say enough about the Preston Volkswagen Team. SM John Rapko and GM Mason Angelo worked together with their Service Manager, Michael Logero, to get us the perfect deal on our pre owned Passat. With a pre owned market like we are seeing today, we were extremely skeptical about trusting anyone. We left with a confidence in our purchase that you won't be able to find anywhere else. They are patient and learn what you need before even making you an offer. They found the perfect vehicle for us, and even transferred it from their sister store through Manager Kyle W. All in all, you won't find a more trustworthy group of individuals. I have worked in sales my entire life, and our family wouldn't trust or recommend anyone else. Period. Thank you all for everything you all do. We appreciate you more than you know.

We had work done on our 2018 Alltrack, the sunroof tubes - BrotherSteve

We had work done on our 2018 Alltrack, the sunroof tubes with kinked during the manufacturing process. We understand that this is not uncommon. We waited a very long time for the parts, not the dealer issue at all. The parts came in and the dealer replaced all of the parts including the new drain tubes, carpeting and headliner. The work looked great, done in a very professional manor. A few weeks following the completion of the work, the sunroof started leaking again so we brought it back to the dealer. They diagnosed the problem as the tubes were blocked again and that it was now our fault because we did not perform the proper maintenance to ensure that the drainage tubes did not leak. I asked what the scheduled maintenance time was and they indicated 20,000 miles. The car had approximately 400 miles on it since everything had been replaced. Maybe my math is wrong but 400 miles is a lot less than 20,000 miles. We took the car home and replicated the test that the dealer performed to determine that the drainage tubes were clogged and confirmed what they found. I inspected the 1-way valves at the end of the tubes and got covered in grease and grime as it gushed out of the tube. The tubes were filling with water and flowing into the sunroof because the system was not properly flushed when fixed in my opinion but what do I know I'm just a worthless customer. I have reached out to the dealership, to the owner of the dealership and no reply, just crickets. I have filed a complaint with VW USA (that's what they told me to do if I had a problem). Pretty sad because this dealership did some really good repair work for us prior to this incident. A case has been opened, will see what happens but I'm not holding my breath. They owner of this dealership is the Jay Auto Group. As I noted, they have not reached out to me either.

Bill is super helpful and friendly! - Ellencilley1

Bill is super helpful and friendly! This is my 2nd VW purchased in less than a year.

I worked with Bob Malloy and Jim Marks… an awesome team. - Cabernet1957

I worked with Bob Malloy and Jim Marks… an awesome team. Both are honest, knowledgeable and willing to go above and beyond to make the buying experience great. We love our new car. It was well worth the wait! Thanks so much!

We test drove and bought a 2021 Atlas and couldn’t be... - Werlinab

We test drove and bought a 2021 Atlas and couldn’t be happier with our service. Dealership was not pushy and our salesman Kevin was amazing and knowledgeable.

Compromise achieved - Irish Charlie

I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.

I've bought quite a few cars over the years but as far as - cs092117

I've bought quite a few cars over the years but as far as fair and simple goes, my experience with White Allen VW is one of the best. Everyone will say they value your time as a customer but here you actually feel it. Great process, very straightforward.

My car was serviced quickly and efficiently to replace a... - Gish

My car was serviced quickly and efficiently to replace a lightbulb. The waiting area was clean not crowded and I felt safe having the service completed.

Dillon did an excellent job, taking time with us. - jpotts

Dillon did an excellent job, taking time with us. We are coming back to take another look.

Jay and the rest of the team at Kempthorn’s worked with... - jgotsch

Jay and the rest of the team at Kempthorn’s worked with us to find the perfect car that had everything we wanted plus more! From the first time we entered the door we were treated with courtesy and they answered our many questions patiently. Ruth helped us get acquainted with the many features of the car and made sure we were comfortable before leaving the dealership.

Great Day WonferfulShould l buy lease car.l want to pay... - vb862646

Great Day Wonferful Should l buy lease car. l want to pay $ 2,000 downpayment the low my monthly payment for used car. Next Year 2022, ok!

Searching for a new vehicle during the shortage was a... - Geoff

Searching for a new vehicle during the shortage was a nightmare, until I called Pascal at Bill Marine. I found a car that I was interested in driving and he made the process easy and painless. I called ahead and he had the car pulled out of the showroom for me to drive and ready to go. I typically buy a new car every three years and this was one of the easiest to date. No back and forth trying to work a deal for hours. There is no doubt I will be back again for my next vehicle. Cheryl in finance was just as pleasant. There was no excessive pressure to buy additional add-ons. She breezed through the paperwork in no time.

Jerry Haag Motors is not a local dealer for me; however,... - tyoder

Jerry Haag Motors is not a local dealer for me; however, I would travel the distance again and again to receive the credibility and reliabilty that they offer. The personal service and dedication to serving the customer as well as providing a professional business atmosphere is clearly is a priority for the family business. I was very nervous about making a large purchase and have limited knowledge about buying vehicles. Jerry Haag's staff made my experience enjoyable and they enabled me to feel comfortable in making such an important decision for my family. I highly recommend Jerry Haag Motors!

They made a bad situation amazing and for that we are - Jpt9333

They made a bad situation amazing and for that we are happy and grateful see Jake in sales to buy your next car he’s wonderful to deal with. The finance manager James Jeter was so amazing also. Everyone at the is dealer is super nice.

I traveled about an hour to check the GTI they had on the... - Kinster2014

I traveled about an hour to check the GTI they had on the lot. It was a quick and easy process, they helped me get the car I wanted, with no hassle. Thanks to Chris and the rest of the team for working with me!

Pleasantly surprised - BMWGIRL

I was PLEASANTLY surprised with how much I enjoyed my experience. I HAVE A “favorite” dealership that I’ve purchased 4 cars from and always go there. The ONLY reason I even came to look at Taylor Volkswagon was bc we know Kevin Modd that works in the service department. We were met in the parking lot by a VERY nice, down to earth, genuine gentleman named Kay Boakye who made our buying experience nice and EASY!!! Shawn Smith was also easy to work with and understood how to get me to agree to the deal!!! Then I was SO THRILLED to see Judy in financing!!! We have dealt with her in the past and she was just great so I was glad to work with her again!!!