Classic Volkswagen

The experience was good overall. I was pleasantly surprised a backordered item had come in and they were able to combine both visits. The only reason I knocked it down a star is beca I was pleasantly surprised a backordered item had come in and they were able to combine both visits. The only reason I knocked it down a star is because I noticed adhesive residue on the trim around the shifter as well as a piece of dashboard trim that was not completely reattached. More

Sean was very helpful with my lease buy out. It was a fast and efficient closing. It was a fast and efficient closing. More

Salesman John answered all my questions. Car was in beautiful shape. Trade in surprised me with how much value increased when I thought I was going to have to sell it myself oof the first of Car was in beautiful shape. Trade in surprised me with how much value increased when I thought I was going to have to sell it myself oof the first offer they made on it. LOL. More

Mentor Classic took great care of me and I will return in the future if my car needs serviced. the future if my car needs serviced. More

Easy to deal with, appointment was readily available. Coulda dried the car off a bit after post-service washing. Coulda dried the car off a bit after post-service washing. More

Every time I go in the service is very good. they have you in and out in no time. They explain everything that they are doing. they have you in and out in no time. They explain everything that they are doing. More

Great Customer Service when I arrived they took good care of me and I was well pleased of me and I was well pleased More

The Service Department is outstanding. I had a problem with an oil leak, and they quickly came to my rescue by providing a loaner car, making the repair, and getting me back on the road a I had a problem with an oil leak, and they quickly came to my rescue by providing a loaner car, making the repair, and getting me back on the road again. Jay, the Service Manager, and Mark, the Service Writer were so helpful in keeping me up to date with the progress of the repair, and returned the car washed and ready to go. I can't say enough good things about Classic VW, and their fantastic Service Team. More

Excellent sales staff, Alvaro and Sean. Alvaro Sainz is an excellent salesman, very professional, very patient and above all very friendly. The whole process from start to finish was re Alvaro Sainz is an excellent salesman, very professional, very patient and above all very friendly. The whole process from start to finish was relaxing, not rushed and all things were handled very quickly and confidently. My wife and I will definitely be back when the time comes to purchase another vehicle from Classic VW. Very well-done team! More

The staff -all the staff-service manager and his staff -sales person Alvero -finance manager Andrew. I couldn’t have asked for a better experience. They were all so great to work with. Service always pat -sales person Alvero -finance manager Andrew. I couldn’t have asked for a better experience. They were all so great to work with. Service always patient and helpful. The GM Joe has been wonderful. Thank you Classic Volkswagen -will send all of my friends More