45 North Carolina Subaru Service Centers

Keep you informed as to what they are doing- show - FEEZFAM6879

Keep you informed as to what they are doing- show pictures/video of mechanic as he works.

Bobby has great quotes of the parts. - power.cruz678

Bobby has great quotes of the parts. His service is just outstanding, constantly keeping updated its customer to make sure that it is all transparent. Even with a tight notice, he got me an appointment.

I d,,, Z I DONT KNOW ANYTHING ABOUT CARS. - Mellow

I d,,, Z I DONT KNOW ANYTHING ABOUT CARS. I RELY ON YOU I HOPE YOU HAVE BEEN HONEST WITH ME. BUT I DO FEEL THAT YOU ARE ALL NICE PEOPLE

I've worked with Rob, various service advisors, and - MC

I've worked with Rob, various service advisors, and Amanda and found every one to be highly responsive to my needs. Williams service goes above and beyond, never trying to "upsell" you for things you don't need. I implicitly trust this dealership and am glad I moved my service business there. One last thing: Their valet service is convenient and exceptional. Amanda, who picks up and returns your car, is a gem and always efficient, responsive, on time, and communicative. She represents the best of Williams Subaru's Service Department.

knowledgeable and friendly staff. - SEMPERFISEVENTY1

knowledgeable and friendly staff. Courteous and very willing to assist. The service department is outstanding.

Flow Subaru in Winston-Salem was a very convenient option - KAP

Flow Subaru in Winston-Salem was a very convenient option for me to take my car for maintenance. The dealership was clean and the staff was very friendly and helpful. There was a comfortable waiting room and the service took less time than the estimate.

Very pleased 😄 with personel and service. - nsrich

Very pleased 😄 with personel and service. We love our Subaru Outback. I’ve said what I need to say!

Our entire experience with Samuel our advisor was a - clay.colmant

Our entire experience with Samuel our advisor was a pleasure. The entire dealership is clean and well organized. Samuel even had our car washed as a courtesy.

We made an appointment for 9:30 am to have the 60,000 - HanDale

We made an appointment for 9:30 am to have the 60,000 mile service done on our Ascent. At the time we asked how long it would take, and was told 2 or 2-1/2 hours. So we prepared to run some errands during that time. We arrived for our appointment on time and was told to expect about 3 hours. So we left and took care of our other business. We came back after 3 hours and was told it would be another couple hours, so we found something else to do. upon arrive back at the dealership we waited in the waiting area for about another 2 more hours. The total time our car was there was about 6-1/2 hours. they said they were busy, but why not honor your appointments and let those who do not have an appointment wait. The last hour and a half we waited we were alone in the waiting room. Upon checking a little more I discovered our car was not even taken into the service bay until 2 or 2-1/2 hours after our appointment. We have always taken our car there for service, but not again. ;

Great customer service. - rburris

Great customer service. All work was done quickly and efficiently. I have no complaints with the company.

Hunter Subaru is TOPS in my book. - Krpaige100

Hunter Subaru is TOPS in my book. I have purchased just approximately 25 new and used cars for our family. And I can honestly say that Hunter Subaru has the BEST Sales and service teams of any Subaru dealership that I have dealt with. Hunter Subaru genuinely wants to please the customer. Their Service department is second to none! Jhon Salguero has been my service advisor on 3 separate occasions. He and his team seem to know Subarus inside out. They will not disappoint you. All my maintenance and warranty issues were properly addressed. I have been able to quickly get in and out of the dealership whenever I made an appointment. Mark, was one of the mechanics who worked on my 2024 Outback Touring XT three times. Whether routine maintenance or something more complicated, he got the job done.

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

Multiple warning lights - sflynn3

Had warning lights showing, was minor problem, but amanda was excellent. Question for used car manager on used car we bought in january on lack of car jack and spare tire, he resolved issue completely

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

Do not get your car serviced here, I had work done on 2... - anthonymcvay

Do not get your car serviced here, I had work done on 2 foresters and it took 3 times for each to get the problem fixed and fight with them about charging me for items that didn't fix the problem. $ 1600. On a total new ac system , 1 week later it stopped working, took it back and was charged for a/c recharge and o-ring , $ 160.00 !!!

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

Always professional and courteous! - Nicolaihannah

Always professional and courteous! Always on time too! I had an oil change and they had me in and out in 15 minutes.

Acura service has a friendly atmosphere and knowledgeable - pgamble1370@bellsouth.net

Acura service has a friendly atmosphere and knowledgeable personnel. Uber ride provided was very helpful. .

I bought my first Subaru from this dealer and only needed - Outback Driver

I bought my first Subaru from this dealer and only needed routine maintenance the whole time I had the car. Not one problem, the several years I drove it. I traded it in for a 2020 Outback and have had frequent problems with the new computer system, including failure of the tailgate lift system, beginning with my early ownership of the car. It had been fixed and working for some time when I brought the car in for a scheduled update of the computer system. When it was returned to me, first thing I discovered the tailgate was malfunctioning again. I returned it, again, for repair under warranty. I was basically put off by the dealership and then - with no valid grounds - was blamed by both the sales manager and the dealer owner for the problem. My impression was that they didn't know what to do to fix it - so, blame the customer. A number of postings on online forums identify this as a known problem, yet I was rudely confronted by both above individuals. This morning, I received a call from the Subaru customer advocacy center that Armstrong Subaru did not wish to resolve the tailgate lift problem; that they want me to find another dealer to do this warranty work. It seems to me to be outside the purview of Subaru ideals to blame and fire the customer! When it has involved routine maintenance, Armstrong Subaru has delivered consistently in the service department. However, in this case of a warranty issue - particularly involving the computer systems - my impression is that their knowledge and skill is limited. That they would blame the customer for the problem, particularly with such aggression and rudeness in my experience, is unacceptable IMHO. In my experience, the Subaru Outbacks I have owned are amazing cars. I live on a hill, on the edge of the NC South Mountains. In bad rains, I have to drive uphill in mud, on a switchback, to get to my carport. There has never been a problem negotiating this course that would be impossible for many 4-wheelers. I now just need to find a reliable Subaru dealer.

Very friendly, knowledgeable team! Thank you for prompt,... - ericn180

Very friendly, knowledgeable team! Thank you for prompt, friendly, high quality service. I was traveling and my Subaru had the engine light come on. The problem was diagnosed correctly, remedied and I was treated very well by everyone at the dealership. Eric

Always helpful, they are great about working with the - short.wanda

Always helpful, they are great about working with the time you need to come in for service

I used this dealership for routine maintenance twice and... - jbowen2

I used this dealership for routine maintenance twice and they were okay for that type of service. My horrible experience started when I needed my seats cleaned (I had the fabric warranty I purchased from the dealership I purchased my car from in VA). I was told that my warranty works wherever I moved and that was the case (I could have taken it out in town too but figured I would go through this actual dealer). I spoke with Beverly and she was extremely rude and unhelpful. I was on the phone with the other dealership and the warranty company and I did all the leg work for the claim. I finally filed the claim and when I called her and let her know that all she needed to do was send them a quote and they would approve it. I was told they only have detailing for their vehicles and have not cleaned customers vehicles that they do not have on their lot. When I called her and said that all she needed to do was send them a quote she said (with an attitude) "so you expect me to take care of this"... Well I had already done everything else and finally just decided to get a quote from out in town and then happened to be going back to Virginia the next week so just had the work done there. I will not being going back to National anymore, even for routine maintenance.