117 North Carolina Ford Dealers

BUYERS BEWARE. - harveyflip

BUYERS BEWARE. I purchased a truck from Capital Ford of Raleigh on August 21, 2024, and over 7 months later, they’ve still failed to provide a title. Capital Ford admitted they were unable to obtain the title, yet no resolution has been provided. Now, they’ve requested I return the truck to their lot so it appears unsold for DMV inspection purposes — instead of taking full responsibility for the issue. This situation has escalated to the point that I’ve filed a complaint with the North Carolina Attorney General’s Office and have had to retain legal counsel. Think twice before buying here.

On 5/14/2025 a mobile unit from Capital Ford came to my - teresaneejohnson

On 5/14/2025 a mobile unit from Capital Ford came to my home to take care of a Emisson recall. The service tech was very professional and polite. He completed his check within fifteen minutes or so.

Been coming here for the last 20 years and never had a - francisniedzwiecki

Been coming here for the last 20 years and never had a problem with any service I had performed here

We had an appointment with salesman Dwayne Briggs! - pattibriggs72

We had an appointment with salesman Dwayne Briggs! He met us at the door, was friendly and had the vehicle shining and show room ready. Dwayne demonstrated all of the features of The 2025 Bronco and answered all of the questions my friend had! After a short test drive he closed the deal. She is so excited with lane assist, and the many new features! Heath Browning, the finance manager was patient and efficient! We left with smiles on our face as we were on our way back to Asheville celebrating the purchase! I definitely would recommend you check out Cloninger Ford if you are in need of a vehicle!

Purchased a used 2019 MKZ with 53000 miles. - wedomb17

Purchased a used 2019 MKZ with 53000 miles. Auto in excellent condition. Great comfortable ride. Previously owned a 2017 MKZ . Dealer was very good to work with in reaching a deal.

Just purchased a new vehicle at Mark Fickens Ford. - jcbon

Just purchased a new vehicle at Mark Fickens Ford. My salesman AJ and sales manager Joe Rossi were great. A smooth transaction. I highly recommend the dealership.

My truck was towed to the dealership on mother’s day - Raialexander1960

My truck was towed to the dealership on mother’s day Sunday for a transmission issue. On Monday morning, Jessie in service called me to find out my problem. He said it might be toward the end of the week before a tech. could diagnose the problem which I was ok with. That afternoon he called back and gave me a diagnose on the transmission problem and also stated that my rear brakes needed replacing which I was aware of. They do a complete check over of the vehicle while in service which I was grateful for. I told them to fix the issue with the trans. and also replace the brakes. Jessie said they might need to order the part and it would be later in the week before the truck was ready. Well, Jessie called me Tuesday morning and said the truck was ready and the total bill was actually less than quoted which was a huge relief. Crescent Ford and Jessie in service has earned my respect and business from now on. Highly recommend!!

Easiest purchasing experience. - KB

Easiest purchasing experience. All work done before arrival leaving only a minimum time spent at the dealership.

Great Experience Awesome team at Parkway Ford of - dchang4106

Great Experience Awesome team at Parkway Ford of Lexington John, Tyler, Zack, David, and Aaron was all easy to deal with

I made an appointment and the quick lane performed the - RHFOY

I made an appointment and the quick lane performed the tome in a timely manner

Had a great experience at this dealership. - williamhaynes52

Had a great experience at this dealership. I drove 900 miles to buy my new F350. The vehicle was ready when I arrived and Vinny and Keith took very good care if me. The business manager John was also extremely friendly and helpful handling this unusual transaction.

My first time here and everybody treated me with respect. - dragonfly532010

My first time here and everybody treated me with respect. Will be going back again.

Dustin at Andy Shaw Ford was super helpful. - Flpatton

Dustin at Andy Shaw Ford was super helpful. I’ve been to several Ford dealers, and none have been as helpful or knowledgeable about trucks and towing as Dustin. They didn’t have what I wanted on the lot so I didn’t buy but certainly gained plenty of knowledge to make my decision easier. Thanks Dustin!!! Fred

A++ experience! - Tami

A++ experience! John Winston is an exceptional sales person. Extremely knowledgeable and great customer service. I would highly recommend!

3 cars later we love Foothill Ford! - barrowchristopher95

3 cars later we love Foothill Ford! They don't even think we are crazy!

My Family and I didn’t expect to be coming back home from - Noahsady

My Family and I didn’t expect to be coming back home from our Boone vacation with a new Explorer, but we did and are truly grateful to have met the team at Modern Ford! Tyler, Mike, and Steve were amazing to work with, understanding of our situation and so honest and helpful. We were very welcomed, informed, and felt like THE priority as we worked through the buying process. Kudos to you all and I may just have to come back for the next car in the future!

The Cloninger Service team is through and I am very happy - ebx5456

The Cloninger Service team is through and I am very happy with their attention to detail!! Time and Costs are always communicated to me before and after a service.

They are a scam! - john

They are a scam! Absolutely terrible service. Please, please don't buy from here unless you want to get scammed. Showed up to my SCHEDULED APPOINTMENT, which I drove 2 hours for.. They didn't have the keys to the car! So no test drive, just had to turn around and drive home... Also, the description said "minor cosmetic issues" which apparently means "Large crack in bumper and headlight, dents throughout the body of the car.". To make it right, they said they would drive it to me for a test drive. I tried negotiating price and they said someone else was already test driving it. DON'T TRUST THEM!

Salesperson: Scott Harkins. - japotts061

Salesperson: Scott Harkins. I came in with my fiancé looking for a new larger suv. Scott made us feel at ease, he was extremely accommodating and patient. The whole dealership experience was relaxed and smooth flowing. Scott was there to answer any and every question we had. After a bad experience at another ford dealership Keith Hawthorne ford provided us an experience of what a car buying process should be. I highly recommend the dealership to anyone looking for a car. Ask for Scott Harkins he’s the best.

The dealership assessed the needs of of my vehicle, - sandbdieselrepair

The dealership assessed the needs of of my vehicle, ordered the parts and repairs were completed. Very good service and I’ll always let them work on my vehicle.

I have been buying cars here for many years! - Tina

I have been buying cars here for many years! Candice makes the experience less stressful and always finding me the perfect vehicle! The finance process is easy as well! They always make me feel like I am important and I greatly appreciate that! Love Montgomery Motors in Troy!

I was treated very rudely and could not recommend this - Nhearn43

I was treated very rudely and could not recommend this dealer to anyone. Will never set foot in their facility again!

I never thought I would type this. - Mr. Williams

I never thought I would type this... as a lifelong Ford supporter, I almost always had great service with Green Ford. Almost. I made an appointment with them to have them look at potential issue with starting on the Ford Escape. I showed up early and spoke with James. First of all, he "didn't believe" my words that I have been dealing with starting issues until I had to show the proof. (this was actually embarrassing if I had to actually show proof). His response: Oh... Then, I asked about how long will it take because it does not make any sense to make an appointment and then wait too long (it would be nice if he told me straight that they're full or something like that and then I can reschedule). He gave me the uncertain answers (even after I told him 2 hours is the limit since it doesn't take long to diagnosis it) and then said I would have to pay $240 diag. fee even if they do not find anything wrong... (Obviously there was since I showed the proof to him IN PERSON). I told him he would be responsible if anything happens to the Escape and drove off. I get that Green Ford is the only major repair shop in Greensboro and they're already crowded with vehicles needing repairs... however, I did see some bays empty as I had the best view of them. I don't have time for "beating around the bush" or "estimates" after I made an appointment with them. That never happened before. What happened to their fast service? Seems it have gone downhill. Disappointed. How sad, really. Do better, Green Ford.

THE PROCESS OF BUYING MY 2024 FORD MAVERICK WAS VERY - donaldsingle0

THE PROCESS OF BUYING MY 2024 FORD MAVERICK WAS VERY ENJOYABLE AND EASY. I WAS IN AND OUT 2 1/2 HRS.

Purchased a new escape from Hilbish ford what a excellent - Silk192001

Purchased a new escape from Hilbish ford what a excellent experience! I did all paperwork online as I live 4 hours away, Little Washington NC. I was able to come in and literally sign and drive! Will recommend to friends any others looking for a new vehicle!

Jesse was the service writer that received me in as a - Sue Jones

Jesse was the service writer that received me in as a customer. He was very informative of what would be done with my service. Informed me of the time it would take. He was very professional. i have been taking my vehicle in for service since my purchase from this dealership for my vehicle and Jesse was one of the best service adviser that I have had interaction with.

I've read the prior complaints and I am shocked because - Tracey

I've read the prior complaints and I am shocked because we've bought our second car at this location and throughout the services have been handled very professionally. We've had the same same salesman for both purchases and have been treated wonderfully (both purchases over 4 yrs! It's not just sales...it's also the shop as well. They also go out of their way to make us comfortable while we wait. When one car we purchased had a meltdown we chose the same model different (better color) no change in payment. Throughout all, employees were very polite and helpful. Our salesman Tony is very knowledgeable and patient. Thanks Crossroads Ford Apex.

I waited a while to do a review, just because I've been - BChester

I waited a while to do a review, just because I've been bamboozled in the past by dealerships, so when it came down to it, I was honestly terrified. But I honestly think Cameron did an amazing job. This has been my first car that hasn't been a complete jalopy. Customer service and just the help was wonderful. This car has made me cry on more than one occasion, knowing I have a truly reliable car. So I can't express how thankful and grateful I am!

Listen, I’d give Big Willy a million stars, but my Ford - TurboColtGT

Listen, I’d give Big Willy a million stars, but my Ford Ranger’s too busy flexing its fresh oil and perfectly spun tires to count that high. Rolled in for an oil change, tire balance, and rotation, and rolled out with a truck so smug it’s basically auditioning for Top Gear. The oil’s so clean, my engine’s humming like it just dropped a mixtape—straight fire, no skips. The tires? Balanced and rotated with NASA-level precision—I’m out here Tokyo-drifting through suburbia, scaring squirrels and impressing exactly no one because I still can’t parallel park. The crew was faster than a caffeinated cheetah, nicer than my grandma with a plate of cookies, and I swear my Ranger whispered, ‘Thanks, bro,’ when I fired it up. Absolute legends—my truck’s living its best life now, and I’m just along for the ride!

My husband and I ordered our 2024 Ford Maverick Hybred - pruettg4mh

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!