117 North Carolina Ford Dealers

Yesterday I purchased my second vehicle from Devon - Zach Smothers

Yesterday I purchased my second vehicle from Devon Williams, my family has a history of purchasing from capital ford because of Devon, he makes the purchasing process easy and is ready to answer any questions you have. My family and I will continue to purchase vehicles from Devon Williams as long as he’s selling!!!!

We got to work with John and he was absolutely the best. - Brynnodurft

We got to work with John and he was absolutely the best. Everyone at the dealership was so helpful! If you are going there, ask for John!

I had my car serviced last week and it started by Jenn - Chevy Cruize

I had my car serviced last week and it started by Jenn Simeone picking my car up from my home. She was very friendly and professional and your tracking system is very efficient when it comes to notifying of updates on my car. She was a pleasure to work with and I would use her very time I need to have any work done. Once my car was at the dealership, I received a call from Christopher letting me know that it was checked in and he verified what I needed to have done as far as my oil change, and included having my radio looked at since having problems with the volume control. He also was very courteous, friendly and professional. He then let me know when my car was done and explained what they found with my radio. I will ask for him whenever I need to call your service department with my needs or questions. I am very pleased with both of these people and your service department in general. Thank you! You have a satisfied Ford Owner

We were very pleased with our service all were very - Muffin

We were very pleased with our service all were very professional and polite. The service department goes out to help and answer all concerns you might have. We recommend Ford and their service department highly.

Outstanding service! - Jeff

Outstanding service! They can and picked up by truck. Serviced it and delivered it back to me!

I’m so thankful for the employees at Crossroads Ford - traceyinman68

I’m so thankful for the employees at Crossroads Ford Lincoln of Lumberton. It was Christmas week and I needed an oil change and a regular xx on my tires etc. I called and they scheduled me in. I only work in Lumberton of Fridays and they scheduled my appointment. They called me a few minutes before my appointment to make sure I was at work and picked up my jeep While I continued to do my job. As soon as my car arrived at Crossroads I received a text letting me know it was there. When the service was completed I received another text and the lady called me so I could pay my bill over the phone. My car was returned to me and I’m very satisfied with the customer service. I highly recommend Crossroads Ford Lincoln of Lumberton.

Great service and very accommodating. - Kim

Great service and very accommodating. Always calls with any questions before moving forward with repairs.

Compré mi súper camioneta con la ayuda de Asesor - Lyda Carrillo

Compré mi súper camioneta con la ayuda de Asesor comercial Eduar quien estuvo pendiente de que lo que quería . Super recomendado visiten la tienda y pregunten por el. Con toda seguridad tendrán lo que quieren. .. thanks 😊

Labor cost outrageous. - Disappointed customer

Labor cost outrageous... For 6 hours over 1k Parts $230... Never again. Looking for somewhere else that will not rob me blind..

Everyone we dealt with was friendly, straightforward, - themuellers89

Everyone we dealt with was friendly, straightforward, professional and knowledgeable. The customer service was excellent.

Great people to deal with, very professional. - Ernestrobbins

Great people to deal with, very professional. They don't hassle you. Gave me an great deal on my truck. My salesman is an great kind gentleman.

Quick service and the man who attended me was very - dogood1

Quick service and the man who attended me was very friendly, he understood every word I used.he is mr Zack.

Great experience working with Trey and Feyer Ford. - djscordo

Great experience working with Trey and Feyer Ford. I worked with them on an out of state transaction involving a trade in and could not have asked for a better experience.

Absolutely great people and dealership to do business - Travis5101e

Absolutely great people and dealership to do business with. Very knowledgeable and always happy to help any way they can. I won’t shop anywhere else after my experience with them!

A++ experience! - Tami

A++ experience! John Winston is an exceptional sales person. Extremely knowledgeable and great customer service. I would highly recommend!

Everyone I have worked with at this dealership has been - mikekathy

Everyone I have worked with at this dealership has been professional and friendly. From purchasing to my 10000 mile check up

Everyone were extremely nice and patient, to the point - larry

Everyone were extremely nice and patient, to the point that I walked out of the dealership with the truck.

Dustin Shuler is why you need to buy your next Ford at - gpeters6160

Dustin Shuler is why you need to buy your next Ford at Andy Shaw Ford. Even though I’m a flatlander from 200 miles away, Dustin treated me like I was his neighbor from down the street. He negotiated fairly, he quickly provided a clean, no-fluff price quote on a Ranger I found on the AS Ford website, made an attractive trade offer, and worked with me to arrange financing and delivery in just a few days time. He allowed me to work the process my way on my time. When I made the drive up to Sylva, Dustin made certain everything was ready for me to complete the purchase and head home with my new Ranger. This was without a doubt the most pleasant, efficient, and least stressful new car purchase I’ve ever made. Thanks very much to Dustin and Hollie and all of the Andy Shaw staff. If another Ford is in my future, Dustin has earned my repeat business. -G. Peters, Charlotte NC

Never have a problem obtaining an appointment. - patriciazagata

Never have a problem obtaining an appointment. Staff knows what they are doing and are extremely helpful.

Do not get your vehicle from thir it's a set up had the - TJ 86

Do not get your vehicle from thir it's a set up had the worst experience ever it's not cool how they do costumes

Wonderful experience all around that left me wishing I - Anna

Wonderful experience all around that left me wishing I lived closer or needed to buy more cars. I had been hunting for a specific type of used vehicle on behalf of my boss, who gave me a very set budget, timeline, and search radius. I saw that Cloninger had a strong contender and reached out to inquire. Less than 24hrs later got a personal introduction from Leslie, who went and drove the vehicle to give me her honest opinion, which I greatly appreciated. I had a few specific questions and she addressed those and we agreed that it would be worth me making the trip to test drive it myself. Leslie wasn't working the next day, but her associate Marcus Smith was an exceptional help. He gave me plenty of time to test drive the car, ask questions, and discuss the particulars of how we could execute the sale with me as a proxy. It certainly wasn't super straight forward, but he never made me feel rushed, pressured, or like I was more trouble than the sale was worth. Despite the fact that I had set parameters to meet, Marcus was patient as we went back and forth about how to meet on the price and both end up happy. He ultimately called over his sales manager Dylan, who was equally kind and flexible. I appreciated that they both took the time to hear me out, check on their end how they could make the deal, and ultimately land at a place where we all felt great. I've bought several used cars from dealerships in the past, and this was by far the best experience. I would imagine that purchasing a new vehicle from them would be a very smooth and pleasant experience, not pushy or rushed. Genuinely enjoyed every person I interacted with at Cloninger, and will be recommending them from afar to anyone in the market for a vehicle.

The people at this dealership are helpful, polite, and - Curtis

The people at this dealership are helpful, polite, and accommodating. They worked with us to make sure we were satisfied with the purchase of our used pickup. I would purchase from them again.

Tuesday was great. - Summerjademartin11

Tuesday was great. She helped me find a great SUV. Go see her and she will help u find what u r looking for.

I'm very pleased with my recent car purchase from County - UWilson

I'm very pleased with my recent car purchase from County Ford! The customer service was excellent and the price was great, especially with maintenance service and warranty included! I could not be happier. Thank you, Ethan, and thank you County Ford!

Candice Vanore was my salesperson and she was very - mike.smith

Candice Vanore was my salesperson and she was very professional and too time to answer any questions that I had. I would highly recommend her to my friends.

THE PROCESS OF BUYING MY 2024 FORD MAVERICK WAS VERY - donaldsingle0

THE PROCESS OF BUYING MY 2024 FORD MAVERICK WAS VERY ENJOYABLE AND EASY. I WAS IN AND OUT 2 1/2 HRS.

Very clean and well organized. - jsinc5901

Very clean and well organized. Sales staff were friendly and knowledgeable. Stress free buying experience

I am a regular at Shelby Ford I always get me car - leeteam6

I am a regular at Shelby Ford I always get me car serviced there. I am always greeted with smiles and good morning. Customer service is awesome. Leah is the Bomb.com! I do not know everybody's name,but they do an AWESOME JOB I would recommend this Ford dealer 100%

I waited a while to do a review, just because I've been - BChester

I waited a while to do a review, just because I've been bamboozled in the past by dealerships, so when it came down to it, I was honestly terrified. But I honestly think Cameron did an amazing job. This has been my first car that hasn't been a complete jalopy. Customer service and just the help was wonderful. This car has made me cry on more than one occasion, knowing I have a truly reliable car. So I can't express how thankful and grateful I am!

Avoid Crossroads Ford of Apex Sales and Finance persons - RTP

Avoid Crossroads Ford of Apex Sales and Finance persons which are untruthful, uninformed, and unreliable to handle EV sales transactions (Ford Mach-E and Lightning) properly. I blame Crossroads management for not educating them on pre (product details) & post sale delivery (technology / feature & functionality / vehicle configuration / charging) for new EV customers. They are only interested in moving the metal, not making relationships with new customers.