Randy Marion Ford Lincoln
Statesville, NC
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The salesman wasn't aggressive or pushey. The dealership was generally easy to get along with, however all the paperwork in the F&I office was on a giant touch screen. I'm old school, I still The dealership was generally easy to get along with, however all the paperwork in the F&I office was on a giant touch screen. I'm old school, I still prefer pen & paper. But that's the world we live in More
Great place to do business. It's refreshing to have a dealer that listens and addresses concerns. It's refreshing to have a dealer that listens and addresses concerns. More
Fantastic service from start to finish! They picked up my car, completed the work exactly as promised, and brought it back. Smooth, efficient, and fairly priced. Truly the best dealer exper They picked up my car, completed the work exactly as promised, and brought it back. Smooth, efficient, and fairly priced. Truly the best dealer experience I’ve had. Highly recommend! More
Absolutely amazing in all aspects. Great customer service,Quality parts and technicians.They get you in and back on the road quickly.They always exceed my expectations. Great customer service,Quality parts and technicians.They get you in and back on the road quickly.They always exceed my expectations. More
Great mechanics, the service writers are struggling and act as if they don't need you. I would like for a manger to reach out so I can tell them more act as if they don't need you. I would like for a manger to reach out so I can tell them more More
Incredible experience. David Holcom is a treasure who was awesome. Extremely knowledgeable and very kind, he spent time explaining and setting up computer and answering al David Holcom is a treasure who was awesome. Extremely knowledgeable and very kind, he spent time explaining and setting up computer and answering all questions. David has been there for any questions since the purchase. More
Everyone was very helpful. Chad Sigman helped me out. He worked with me to come to a price that we could agree on. John in finance was very helpful and friendly as well Chad Sigman helped me out. He worked with me to come to a price that we could agree on. John in finance was very helpful and friendly as well More
They miss lead me about a discount that they said I qualified for when I ordered my vehicle but then when I received my vehicle they then said that I didn’t qualify for it. I can not recommend someone qualified for when I ordered my vehicle but then when I received my vehicle they then said that I didn’t qualify for it. I can not recommend someone that does things like that. More
Excellent service! When a dealer goes out of their way to keep your costs low, I have the highest opinion of their honesty. If they provide information about extra work When a dealer goes out of their way to keep your costs low, I have the highest opinion of their honesty. If they provide information about extra work that will soon be needed, but don't try to frighten you into getting it completed before you leave the building, I have an increased respect for their professionalism. When they wrap it all up with courtesy and a personal touch, they deserve all the highest scores I can award. P.S., the waiting area is also clean and tidy. More
