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Mark Ficken Ford Lincoln

Charlotte, NC

Overview
Reviews
Vehicles
4.3
1,111 Reviews
Call Dealership (980) 224-5854
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7601 South Blvd.

Charlotte, NC

28273

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Showing 1,111 reviews

October 29, 2026

Collision Dept. met my expectations and beyond!! They've kept me up to date on my collision work order! More

by mkristin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlow
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Oct 30, 2026 -

Mark Ficken Ford Lincoln responded

Thank you so much for your kind words about your experience here at Mark Ficken Ford. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 28, 2026

This is a great dealership! Very helpful and amazing customer service! I will keep coming back!! More

by Amandasundling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 30, 2026 -

Mark Ficken Ford Lincoln responded

Hello, we are so happy to read such a great review about Mark Ficken Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2026

We had a wonderful experience purchasing our car, thanks to Suat! He was extremely knowledgeable, professional, patient, and genuinely helpful throughout the entire process. He took the time to answer all o More

by leyli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suat
Print
Oct 30, 2026 -

Mark Ficken Ford Lincoln responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2026

The service was disappointing, communication was poor, and my safety concerns were not properly addressed or prioritized. More

by Dayana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby
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October 26, 2026

Perfectly serviced. On time, friendly, and professional. A wonderful service experience. Couldn’t be more convenient More

by gtrainor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Technician
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Oct 28, 2026 -

Mark Ficken Ford Lincoln responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 21, 2026

Mark Fickin is a great dealership Staff is very knowledgeable and very helpful Highly recommend them More

by mark eilerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center and collision center
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Oct 23, 2026 -

Mark Ficken Ford Lincoln responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 19, 2026

Bryant was very responsive with updates on the repairs needed for our Corsair. Thank you! More

by bet.a.allegretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Print
Oct 21, 2026 -

Mark Ficken Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Oct 21, 2026 -

Mark Ficken Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mark Ficken Lincoln. Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2026

Giving them a five star on my service on September 30 for an oil change tire rotation.. Knowledgeable and polite employees More

by kimt33129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eiyanni adams and tech 1874
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Oct 17, 2026 -

Mark Ficken Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2026

I worked with Drew , Jackson and Sebastian. They all were wonderful to deal with and made this car buying experience enjoyable. I world totally recommend you to my friends More

by Dawn Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Gilgo, Jackson weaver, Sebastian fernandez
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Oct 17, 2026 -

Mark Ficken Ford Lincoln responded

Hi Dawn, we are pleased to hear of your experience with us here at Mark Ficken Ford. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 15, 2026

Excellent customer service at Mark Fichen Ford, South Boulevard, Charlotte, NC. We took our car in for one recall but there was a second one that they voluntarily fixed. More

by forhisglorylimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Matthews
Print
Oct 16, 2026 -

Mark Ficken Ford Lincoln responded

Hello, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

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