Andy Shaw Ford Inc

Greg Jamison Earned My Trust and My Future Business I had a very specific request when I approached Greg Jamison at Andy Shaw Ford: find me an older full-size pickup truck in good condition at a fair pri had a very specific request when I approached Greg Jamison at Andy Shaw Ford: find me an older full-size pickup truck in good condition at a fair price. I wasn't in a hurry, and I wanted confidence that whatever I purchased had been carefully inspected. Rather than trying to sell me something already on the lot, Greg patiently searched for weeks, checking auctions and incoming trades. Eventually, he found a 5.7L Hemi Dodge Ram that fit my requirements beautifully. He sent photos, coordinated a mechanical inspection by the dealership, and worked with me on a fair price. What impressed me most was that Greg was willing to invest the time to find the right vehicle rather than simply make a quick sale. His patience and persistence gave me confidence in the entire process. Equally impressive was the dealership's efficiency. Hollie walked me through my financing and warranty options and arranged everything in advance. I was able to stop by on my way to another appointment and drive away in my truck in less than 45 minutes, financing included! I've purchased quite a few vehicles over the years, and this was easily my best experience. Greg earned my trust through patience, persistence, and professionalism. Hollie made the transaction remarkably easy. I'll definitely be back, and I recommend them both without hesitation. More

TONY is crucial to the good name of Andy Shaw! He helped me out big time today. I had parked behind Sonic at lunch time to return a few phone calls, and when I tried to crank my vehicle, no batter He helped me out big time today. I had parked behind Sonic at lunch time to return a few phone calls, and when I tried to crank my vehicle, no battery. I walked over to the dealership & he was the first person I saw and didn't hesitate to walk me back over to where I was parked, and get me to where I was going. If I ever need anything from Andy Shaw, I'm talkin to Tony first! More

I have never experienced a more exceptional level of service than I did at Andy Shaw Ford. I was on a road trip from Georgia to Ohio for an annual vacation to visit family, and my Bronco Sport had an service than I did at Andy Shaw Ford. I was on a road trip from Georgia to Ohio for an annual vacation to visit family, and my Bronco Sport had an issue with the turbo and suggested immediate service. At the time I searched for a local dealer and was only 2 miles away from Andy Shaw when this happened, and extremely happy this is where the issue occurred. This happened on a Saturday morning and the service advisor who answered my call, Bobbi, said to come in immediately and she would arrange for a tech to scan the code - Saturdays are appointment only at Andy Shaw but when I explained the situation she said not to worry they would work me in. The service staff determined my turbo had gone bad, a fairly common issue with the 1.5L 3 cylinder ecoboost engine, and assured me they would be able to take care of the replacement as I was still under warranty. After finding out I was on a vacation trip they immediately went to work finding me a rental. Specifically their service manager, Chad, took over here. Not only did he find me a rental, he helped load my luggage into his personal vehicle and drove me to pick up the rental to ensure everything happened as efficiently as possible. It was on the drive to pick up the rental car that I found out he wasn't even on the clock, he just happened to be dropping off some parts on his day off and overheard my dilemma and insisted on helping. Again, I have never experienced this level of service in my life. While on vacation Chad kept me up to date with my Bronco's repair work and took over working with Ford to cover my rental so that I didn't have to deal with any of this while on vacation. On my return trip Chad had my repaired Bronco waiting for me at the rental car location when I returned. I cannot say enough good things about the service staff, in particular Bobbi and Chad, at Andy Shaw Ford. They are friendly, polite, and seem like a close knit family who enjoy helping people; again something I have never experienced anywhere else. They all are the absolute best and if you are in their area, I cannot recommend them enough for your service needs. Thank you again Bobbi, Chad and the entire staff at Andy Shaw Ford - you turned an event that could have ruined my annual vacation into nothing more than a 3-hour setback and I can't thank you all enough! 5 stars isn't enough. More

Justin was great, patient as r we used our bank to finance. And it took a while finance. And it took a while More

Jacob was very great at getting my parts ordered and installed fast. THANK YOU and Hunter for getting it installed installed fast. THANK YOU and Hunter for getting it installed More

Dustin Shuler is the most positive , patient person in putting my anxiety at ease. His smile is encouraging within itself. As an elderly woman I never thought I would be able to get a loan for my beautifu putting my anxiety at ease. His smile is encouraging within itself. As an elderly woman I never thought I would be able to get a loan for my beautiful Ford Escape. He made it happen. Thank you so very much. The atmosphere of everyone’s genuine personality gave me a feeling of “family “ the employees- Erica Bullock, Dustin Shula, Danny Washburn in the body shop, Greg Jamison, Holly Johnson and all that I have spoken within the phone I have not met are so pleasantly willing to help. Thank You Andy Shaw Ford . Telitha Allison. More

This was the easiest process I have ever done. I am disabled and they worked with me like I was not disabled. Made me feel like family. I am disabled and they worked with me like I was not disabled. Made me feel like family. More

Cam was extremely helpful and persistent to find a vehicle for my needs. I was very happy and cam has went beyond measures with extraordinary customer service. I will be returning for all my vehicles vehicle for my needs. I was very happy and cam has went beyond measures with extraordinary customer service. I will be returning for all my vehicles to ask for cam as he was my sales representative, if anyone is looking for a great , understanding and professional, ask for cam . More

I have purchased 2 vehicles from Andy Shaw Ford and my daughter and son-in-law also have recently purchased a vehicle. The sales personnel are wonderful, my favorite is Greg Jamison. Also the lady that ha daughter and son-in-law also have recently purchased a vehicle. The sales personnel are wonderful, my favorite is Greg Jamison. Also the lady that handles the credit department is extremely knowledgeable and pleasant to deal with. They also have a wonderful service department! Thank you all for your kindness to me and my family!! More