72 North Carolina Chrysler Dealers

We recently purchased a Dodge Durango at this dealership - Lenise Ramsey

We recently purchased a Dodge Durango at this dealership and are very pleased with the whole process. Ryan Murdock was our salesman and Ryan Benche was our finance manager. They both worked very hard to help us get what we needed at a good price. We couldn’t be happier.

Honest, reliable through the entire process they kept me - God

Honest, reliable through the entire process they kept me in the loop, adjusting when needed for other issues. Finding and fixing multiple issues that other dealerships had caused.

Very good service. - rmitchell1017

Very good service. Will be back to buy my next car here! Thank you so much

Making an appointment was quick and easy. - jllksouthern

Making an appointment was quick and easy. The team appears knowledgeable and friendly. Work was done on time and satisfactorily.

Service was good this time wasn't there that long and - rockinmranch1984

Service was good this time wasn't there that long and they were good about explaining everything

Had a good experience with the advisors was a mix up with - sqs336

Had a good experience with the advisors was a mix up with a part that was ordered but other than that all good experience

Outstanding service from Hannah, the service advisor that - JONATHAN.BUI3

Outstanding service from Hannah, the service advisor that helped me. I took in my Ram Promaster 3500 for service on the driver assistance camera but the vehicle also happened to get a check engine light the day before. The check engine light turned out to be a serious matter that required a major engine teardown to remedy and needed urgent attention. This was on a Tuesday and I needed my vehicle back by Friday for travel. Even better than overnighting parts, they had a driver go pick up parts a few hours away to get both my camera and engine fixed before Friday! For reference a dealer in Charlotte had attempted to fix only my driver assistance camera and had my vehicle for a month and could not fix it! Doug Henry diagnosed my issue immediately, fixed both my camera, tore down my engine and had everything fixed ready to go in 2 days time!! I could not be more grateful for the service I received here. Hannah was on top of it, understood the urgency and kept me updated every step of the way. Her manager also provided very helpful and detailed information on the work they were performing. I will always take my vehicle here first before any other place and will definitely start taking my Jeep here for service as well now! Thank you Hannah for the best service. Doug Henry is a great dealership.

David is a great customer service rep. - dbgalaxy318

David is a great customer service rep. He's friendly and knowledgeable, and addressed all my issues. Highly recommended.

No frills, helpful. - EZ Delivery

No frills, helpful. Able to answer most questions. Patient not pushy. willing to get to business and keep the process moving. Does not try to eke out all the business for the dealership. Willing to indicate other sources you might need to get the things desired for the vehicle.

I like up front and simple transactions. - sunrayfla01

I like up front and simple transactions. I drove from South Florida to Kernersville CDJR because 1) Best Price on a 2026 RAM 3500 Limited Longhorn SRW with 24K package plus sunroof etc. MSRP: $100k , reduced to $82K and change 2) The Sales Professional, Carmen Lopez was extremely helpful and easy to work with; she was patient with my questions and my trade came in within $1000.00 of what I knew it was valued and we split the difference 3) The Finance Department Angela Adcock made the financing super easy and there was "Zero Hammering of the Customer on Extended Warranty" , I wanted one and we came to solution on that nice and easy 4) When we arrived at the Dealership, we were greeted by Mary, the delivery professional , who helped with all final steps. I had just purchased brand new specific tires on 2023 RAM 2500 trade in and wanted those tires put on my new 2026 RAM. Not a problem! Mary coordinated with Jennifer the Service Manager and before we knew it we were on our way home. BY THE WAY, we can up on Saturday night and stayed in a hotel for a Monday Morning delivery and the dealership handed me a check for my hotel bill. That was awesome! I highly recommend dealing with Carmen, Angela, Mary and Jennfifer. Note to Self: All Intelligent Woman. That has to be the difference in making the customer experience pleasant over other dealerships :-)

End of June 2025, we are driving home and passing through - Mark.sweeney32

End of June 2025, we are driving home and passing through Sanford NC. The "Check Engine Oil" indicator comes ON. Very fortunately, a GOOGLE search on my phone finds Hiester CJDR only 6 miiles from my location. Got to the dealership OK, went to Service Office, and met Bill Perry. I explained our emergency, he was able to immediately get the JEEP into a repair slot. The Technician Mr. Garcia-Alcantar found the oil pressure sensor had split and was leaking oil..... So, new part installed, an oil change and a new filter, and a complete complimentary Factory Multi-Point inspection, and we were on our way. 6 hours later we arrived home, the JEEP ran flawlessly. I highly recommend this dealership and its attention to customer service. Also, it is a great location near my kids, should I ever need any maintenace done on my JEEP. Thank you to all the crew at Hiester CJDR, this was a superior and worry-free experience. - Mark S.

Very easy to work with super polite very clean - TRIPPELECTRIC

Very easy to work with super polite very clean accommodating very smooth experience They handled my issue very well got me in and out quickly

Matthew Tucker at jeep and dodge dealership is your go to - lioneljoseph402

Matthew Tucker at jeep and dodge dealership is your go to guy. They are great,,the service nice it is a smooth process.

Had a great experience at Steve White working with Alan - garyford48

Had a great experience at Steve White working with Alan Foster in sales and Justin in finance to buy a 2023 used car with 23,000 miles and traded in a car I bought from SW 5 years ago. Same as 5 years ago, no dealer fee saved $600+. I feel like they treated me fairly and that is what I ask for. Gary Ford

After looking for several weeks to find the right truck - awc

After looking for several weeks to find the right truck (very strict criteria) they came up with the perfect truck and were above fair on my trade. Professional experience from salesman Cameron Weeks (very genuine guy) all the way to the general manager Terry Groff, who went above and beyond for the sell. Dusty Wilson finance manager, didn't try to oversell but did advise and inform of various options/products, made it quick and painless.

Teresa was AMAZING and guided me through a very smooth - Kendall

Teresa was AMAZING and guided me through a very smooth and easy first car buying experience! Each employee I interacted with was helpful and professional. Highly recommend Carolina CDJR!

We actually came in "just to look" but ended up leaving - Cpowell3170

We actually came in "just to look" but ended up leaving with a car. Nasir showed us something different that we ended up really liking. Lisa was great and worked hard to get us where we needed to be payment wise. Darean in the warranty dept was very knowledgeable and friendly. Overall great experience, would definitely recommend. Love my new car!

Mr. Darren Dennis did a superb job. with our vehicle - Hunt

Mr. Darren Dennis did a superb job. with our vehicle transaction today. He welcomed us in, was very personable and kind. He was very knowledgeable of the vehicle that we wanted to purchase. We came into the dealership with a quote from another vehicle from another establishment. He was able to show us a better deal and also was able to get us a better interest rate. I am so thankful and confident that we purchased a great vehicle for my son. I will recommend anyone that’s going to purchase a vehicle to go to Hendricks, Concord and ask for Mr. Darren Dennis. It was a thoroughly great experience

As always! - Rebel

As always!! They came through for me again! With the absolute best service! Came in with new sneakers for my truck, they did their best but unfortunately their tire machine could no handle them. They referred me to a shop that could, then after got me in immediately for the alignment. They truly treat you like family! No matter the situation they always steer you in the right direction with the upmost loving support. They are true, honest, with the most clarity you could ask for, especially being a dealership. We all know the rep dealerships get, but I promise you they are not the same.

I purchased a 2016 Tacoma from Nick the first week of - mayra.cruz.flores

I purchased a 2016 Tacoma from Nick the first week of April Once I arrived home I noticed the right tailgate light was off, immediately I called him, he was surprised because he said all vehicles were properly service and updated. That they were carefully taken care off. He asked me to stop by the service department and have it check. I knew I was going to have a charge due to the fact, used vehicles are bougt " as is". When I arrived at the service department, the guy did not want to touch the Tacoma. He looked at it and mentioned he needed to order the whole part. Took my name and number and I am still waiting for his call, this was after Eastern Sunday. I called Nick three times the following Monday after Easter Sunday, got three excuses. Finally I speak to him, mentioned he will speak to the service department and check the status of the services for the tailgate needed. I am still waiting. The customer service with Nick is awful, he does not care. He sells you a vehicle, gets his comission and the rest is history. I finally got the light taken care off. Took the Tacoma to my mechanic and I have a $ 2500.00 charge on things that need to be fixed. The Truck needs a NEW Battery, the car system said it was damaged. Need a new Power Steering Pump, it was leaking power steering oil. The Ball Joints need replaced, The front and rear Shocks, Brake fluid was needed. And New tires are needed. If you need to go to this dealership buy a new vehicle, if it is used. Do not go to Nick, I tried to negotiate the price and he said NO because all vehicles are inspected, properly taken care off and were given the best maintenance. Apparently is was a lie. Would not recommend him at all. This has been the worst experience. The truck was not inspected or checked before placing it for sale. I just received an invoice from the mechanic for $3,470.59 in addition to the $2500.00 for labor and repair for Engine Timing Cover. Increidible. I will be filling a complaint. At DMV and North Carolina Attorney General The issues keep comming, Nick sold me a Lemon. The Tacoma spends more time at the shop than in my garage. Updating review, I reached out to BBB. I filed a Complaint with Attorney General office of North Carolina, and they have not reply . They have ignore them completely. They sold me a LEMON. Beware. I will continue to reach out to anyone in order to get this matter resolved.

I had a great experience and highly recommend for anyone - danielleh

I had a great experience and highly recommend for anyone looking to purchase a car.

Ellos son bien profesionales y amables, buenos precios y - Cayaxnelson

Ellos son bien profesionales y amables, buenos precios y todos los carros disponibles, los recomiendo al 100

Joe was rude, arrogant and very demeaning . - pfharris66

Joe was rude, arrogant and very demeaning . Called me offensive when he was the offensive one. I tried to bargain but he wouldn’t budge on anything. Insinuated I was cheap. Told me I was selling myself short for not buying from him and that he could not wave a magic wand to get the vehicle to where I wanted. I have screenshots of the conversations. Complained that he missed lunch getting car ready and I didn’t show up because the jeep was marked up by 7k the day I was to test drive. He texted me again to see if I would consider a lower price car but I said no and thanked him for his time. I guess he didn’t like that and started getting snarky and ended with him saying he was giving my profile to another representative because he no longer wanted to work with me. Not sure if he really should be selling cars having that attitude but you do you Joe Haarsgaard. Because of you I will not be buying a vehicle from Ilderton.

Stay away from these shady folks. - peterjd

Stay away from these shady folks. Lost a FOB, bought a new one here which ended up costing us $1,000 - the new fob never worked properly. Made an appointment to have it fixed. But before the appointment the jeep completely shut down. Had it towed to the dealership at our expense. Then paid for diagnostic test, and a new car battery, the old battery seemed to be working only the jeep wasnt. Then when we went to pick it up the day after the repairs were supposed to be done. They hadn’t even done the work! Had to sit around for over an hour while they tried to locate the paperwork then start working on the vehicle. The place is a complete clown show.

Darrell from Service was outstanding and help, - Duckhuntermaster

Darrell from Service was outstanding and help, communication was great and stayed on top of things, thank you for your help,