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Doug Henry Chrysler Dodge Jeep Ram

Kinston, NC

Overview
Reviews
Vehicles
4.6
17 Reviews
DOUG HENRY CDJR IS PROUD TO BE AN AUTOMOTIVE LEADER IN EASTERN NORTH CAROLINA. WE ARE CENTRALLY LOCATED IN KINSTON NC AND WITHIN DRIVING DISTANCE OF GREENVILLE NC NEW BERN NC JACKSONVILLE NC AND GOLDSBORO NC. SINCE OPENING OUR DOORS DOUG HENRY CDJR HAS KEPT A FIRM COMMITMENT TO EXCELLENCE WHEN SERVING OUR CUSTOMERS. WE OFFER A WIDE SELECTION OF NEW AND USED VEHICLES AND HOPE TO MAKE THE CAR BUYING PROCESS AS QUICK TRANSPARENT AND HASSLE FREE AS POSSIBLE. CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY AND OUR DEDICATED STAFF IS COMMITTED TO ACHIEVING THIS GOAL IN EVERY ASPECT OF OUR BUSINESS.
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4051 W Vernon Ave

Kinston, NC

28504

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Showing 17 reviews

March 26, 2026

Was asked to diagnose ticking after waiting a week for apt was told may need to leave overnight then I had to call for 4 hrs to get a hold of service bc they put scan tool on and come back with bad tt. Di More

by JBELL200784
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John i belive service manager in service
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Mar 30, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Mar 30, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

March 16, 2026

Everyone there are very professional and sweet. I'll go back again for a new oil change More

by MILLERBEVERLY622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 17, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

We’re happy our team provided a professional and friendly experience. Thank you for trusting us with your Jeep Compass oil change. We look forward to your next visit.

March 05, 2026

Excellent service and quality work. My new go to dealer. A real hometown feeling. Good people. More

by JONTANNER1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JB, Hannah and Ralph.
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Mar 05, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Thanks for highlighting our commitment to quality work and that hometown feeling. We appreciate you choosing us as your go-to service center and look forward to your next visit.

March 02, 2026

Always professional and knowledgeable staff. Always go above and beyond to help or explain any questions. Facility is clean and comfortable. More

by SSMMIANN92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Edsall
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Mar 02, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

It’s great to hear our professional team could assist with your questions and that the facility felt comfortable. Enjoy your new Chrysler as you head out on the road. Thank you for sharing your experience with us.

February 17, 2026

Reliable, experience, fast , and a great group of people, well-trained and courteous. I will go nowhere else. More

by RWHITFB
Recommend Dealer
Yes
Employees Worked With
Hannah, Ralph, and service master
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Feb 17, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

It’s great to hear our team’s expertise, efficiency, and courtesy stood out during your visit. We look forward to being your go-to for all Chrysler, Dodge, Jeep and Ram needs.

February 14, 2026

Take great care and pride in customers and their vehicles. Communicate issues in verbiage I understood. More

by TNDIXON1618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone was kind (service department)
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Feb 14, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

It’s great to know our team cared for your new Dodge Challenger and communicated any concerns in terms that were easy to understand. Thank you for sharing your five-star review and for trusting us with your Challenger.

February 02, 2026

Everyone was very friendly. We checked in quickly and service was done very timely! Definitely recommend. More

by JOEJ47794
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose; Hannah
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Feb 02, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience. We’re glad the team was friendly, check-in was fast, and service was completed promptly. Enjoy your new Jeep, and thank you for recommending us.

January 22, 2026

They are very helpful they always keep my best interest in mind. I have purchased 2 vehicles from and will continue to recommend them More

by LCT4765
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
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Jan 22, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Doug Henry Chrysler Dodge Jeep Ram.

January 19, 2026

Hannah was very prompt in responding and helpful with loaner vehicle while our van was being serviced More

by JBRITTEN1955
Recommend Dealer
Yes
Employees Worked With
Hannah
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Jan 19, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2026

Hannah is always friendly and compassionate. JB and Ethan addressed my concers. I will always bring my vehicle in for service. More

by MSEDSALL.DE
Recommend Dealer
Yes
Employees Worked With
Hannah, JB and Ethan
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Jan 20, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Doug Henry Chrysler Dodge Jeep Ram.

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