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Vann Underwood Chrysler Jeep Dodge

Whiteville, NC

5.0
10 Reviews
Here at Vann Underwood Chrysler Jeep Dodge, it is our mission to be the automotive home of drivers in the Whiteville, NC area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Chrysler, Dodge, Jeep, Ram models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Whiteville.
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501 South Madison Street

Whiteville, NC

28472

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Showing 10 reviews

August 22, 2026

Very helpful and knowledgeable of all things concerning the vehicle . Vann and Ruby are wonderful . That’s why we always do business with them . More

by bryantswamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2026

Love the home town atmosphere from Vann and his staff! From purchasing a car to routine maintenance I could not ask for more dependable care. More

by rogers4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vann Underwood
August 21, 2026

Van, Stephen, and the staff at Underwood always take great care of my needs and wants. More

by ivyscafeinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
August 19, 2026

Jerry is great to work with and very friendly. And gets me an appointment fast More

by firetrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Robert
August 19, 2026

Best all around! Efficient, honest, dependable. The absolute best. We are so thankful to do business with them. More

by lv2teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett, Robert, Amelia, Jerry
August 19, 2026

Vann, Stephen, and Mr. Charles. Three folks you want to deal with when you’re buying a Chrysler, Dodge, Jeep, or Ram. More

by ujpatel18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2026

Jerry always takes great care of our needs. Gets us in and out very quickly. More

by rjgjunior68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Grice
August 18, 2026

Great dealership and great service department, everyone there is nice and treat you like family. More

by hamamshadi07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Grice
November 15, 2023

The service department is terrible. They were going to charge me over 800 dollars to fix my window. After 3 months telling me lies during this time the part never came in. They charged More

by mikenterriclarkholsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Harrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Vann Underwood Chrysler Jeep Dodge responded

Thank you for your review. We apologize we did not satisfy your expectations and will strive to do better in the future. We have a standard diagnostic fee to evaluate problems. I looked and it appears you needed a new window regulator to repair your vehicle. We use OEM new parts at our store and the Mopar window regulator for a 2012 Jeep Liberty is not a cheap part. Sometimes you may find other cost effective options with aftermarket brand parts and we are glad you were able to resolve your problem. We also gave you a refund for the part you ordered because we could not get the part in for you in a reasonable timeframe. There was a corporate strike and parts shortages that was out of our control. Again, we apologize for any inconvenience.

March 30, 2021

Great Dealership!They didn't have exactly what I was Great Dealership! They didn't have exactly what I was looking for on the lot but I test drove a model with similar features. Then they worked with me More

by allen.tencati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Kevin, Brett, Barry