Ethan Harrell

From the first meeting of Van he was very courteous, very knowledgeable, and very thankful that we let Van Underwood Chrysler Jeep Dodge install the new equipment on our jeep. He called and kept us up to dat knowledgeable, and very thankful that we let Van Underwood Chrysler Jeep Dodge install the new equipment on our jeep. He called and kept us up to date on the price, shipment and completion of the job. He also told us about a recall on the jeep we new nothing about. All the employees we interacted with were great and the entire experience with the dealership was awesome. They will be our new to go pkace for oil changes, repairs, etc. Recommend them highly! More

by Sharlyn Verified Customer Verified Customer

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The people working at Van Underwood are kind, sympathetic, they don't try to "up sell". They stand by their work. Ruby sold us our 2025 Jeep Grand Cherokee and there was no pressure. It was like sympathetic, they don't try to "up sell". They stand by their work. Ruby sold us our 2025 Jeep Grand Cherokee and there was no pressure. It was like dealing with Saturn, back in the day. More

by jdsg1990 Verified Customer Verified Customer

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Took care of my problem with no questions asked just wish Pablo would not have left he was a number one dude Pablo would not have left he was a number one dude More

by batten379 Verified Customer Verified Customer

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Van and his staff are always have very good service. the service department is always on top of taking care of the my truck. the service department is always on top of taking care of the my truck. More

by firechief Verified Customer Verified Customer

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Very helpful and knowledgeable of all things concerning the vehicle . Vann and Ruby are wonderful . That’s why we always do business with them . the vehicle . Vann and Ruby are wonderful . That’s why we always do business with them . More

by bryantswamp Verified Customer Verified Customer

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Van, Stephen, and the staff at Underwood always take great care of my needs and wants. great care of my needs and wants. More

by ivyscafeinc Verified Customer Verified Customer

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Best all around! Efficient, honest, dependable. The absolute best. We are so thankful to do business with them. Efficient, honest, dependable. The absolute best. We are so thankful to do business with them. More

by lv2teach Verified Customer Verified Customer

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Vann, Stephen, and Mr. Charles. Three folks you want to deal with when you’re buying a Chrysler, Dodge, Jeep, or Ram. Charles. Three folks you want to deal with when you’re buying a Chrysler, Dodge, Jeep, or Ram. More

by ujpatel18 Verified Customer Verified Customer

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The service department is terrible. They were going to charge me over 800 dollars to fix my window. After 3 months telling me lies during this time the part never came in. They charged They were going to charge me over 800 dollars to fix my window. After 3 months telling me lies during this time the part never came in. They charged me 125 dollars to just look at the problem. I went to Clarks Auto Glass in whiteville. They had the part in 3 days. Cost me 200 dollars to get the window fixed. Wow, Vann Underwood was going to charge me over 800 dollars, Wow! What a TERRIBLE dealership More

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