65 New York Toyota Dealers

a total fraud Abraham sold a bus that loaded in his mind - ayarilismichelpaulino

a total fraud Abraham sold a bus that loaded in his mind in 30 minutes and takes 3 hours to load

Very helpful. - kathyfwalker0506

Very helpful. Considerate of my needs and wants.went out of their way to get me what I wanted and price.

Brandon H was terrific to work with. - leonard.rubin

Brandon H was terrific to work with. Very responsive and helpful. An absolute pleasure to work with. Would recommend him highly.

I worked with Dan Miller to convert a lease of my Toyota - pommerer

I worked with Dan Miller to convert a lease of my Toyota Venza into a purchase. Explained everything clearly patiently and made the process go very smoothly. I would recommend Dan for anyone seeking either a new vehicle or a used vehicle. Personable, and patient. I am a very, very senior citizen so needed a lot of explanation. He continues to offer help with any questions I might come up with in the future about how aspects of the car work. I’ve also had great service from the service department, which is another plus for dealing locally.

Very professional and cordial sales associate,no pushy - lilbobby68

Very professional and cordial sales associate,no pushy sales tactics, had us on the road in New car under an hour.

Excellent experience! - Sam

Excellent experience! Leased a car , all the staff from Adi , Ari , Scott to Fahad were very knowledgeable and very helpful . We are return customers and will continue to return to West Herr Toyota for future leases and car maintenance visits! Thank you for all the help!

Excellent service department at Prestige Toyota in - kalepa

Excellent service department at Prestige Toyota in Kingston. Eric & Team have helped us maintain & upgrade our excellent Tacoma & 4Runner that we recently brought East from our previous home in Hawaii.

I recently visited the Toyota dealership service - ChooseJesus

I recently visited the Toyota dealership service department for an oil change and tire rotation, but ended up having additional repairs done to my vehicle. Despite not being fully satisfied with the establishment, the standout experience was the service advisor, Robert Omelia. He was exceptionally professional, respectful, welcoming, good-spirited, understanding, and kind. His remarkable treatment and service are the sole reason I would consider returning. As someone who typically doesn't leave reviews, I felt compelled to share my positive experience due to Robert's outstanding service.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

I have been using this dealership for many years and they - tomcimpi

I have been using this dealership for many years and they have always provided excellent service for me.

My experience at this dealership was amazing ! - Savannah

My experience at this dealership was amazing ! My Husband & I walked in and everybody was warm and inviting!! I was greeted at the front desk by a young lady and she directed me to an available sales rep and I met Arvind! He was so attentive and personal ! He pointed us in the right direction! We are now working with Arvind on a preorder Escalade !

Our salesman was Craig P. - First Toyota owner

Our salesman was Craig P. He was very professional, a good guy. I will admit we had some complications with management but Craig was not part of that and worked hard for our deal. Go see Craig.

I found a new grand highlander from them, I called them - w grove

I found a new grand highlander from them, I called them and asked if they would sell out of state. They said yes. They sent me an email with detailed pricing. I asked to put a deposit on the vehicle, which they said they can’t do until it is in freight mode. I said Ok, call me asap and I will put it down immediately. They just called me and told me that the vehicle had been sold to someone locally because those people are allowed to put down a deposit. I specifically asked them if they would sell this vehicle to someone out of state. Don’t appreciate being lied to by Kimberly Taylor and the sales managers at Williams Toyota of Binghamton.

On my last service visit before turning in my 2019 Toyota - esslomka

On my last service visit before turning in my 2019 Toyota Camry XLE for a new Vehicle at the Same Dealership, I was very pleased to receive a modified Toyota Care servicing. Mohammed "Moe" is my Service Advisor in the Service Department after my previous Advisor moved on. As always, the vehicle was checked in for the appointment previously made. I was then brought to Mohammed to write up my service order on the car for it's 6 month Toyota Care which I kept up personally after the Complimentary one which was part of the vehicle care. Keeping it up assures the vehicle running well as it is monitored. Mohammed and I agreed what work should be included since the vehicle was going to be turned over to the dealership for purchase at the time of arranging the future new lease. I waited in the very comfortable waiting area with TV, comfortable furniture and also Comp Beverage Station. I was kept up to date on the progress of the repairs by another staff member. He was also informing the other customers of their vehicles. In about an hour or so Mohammed directed me to the Cashier. After paying, I was informed when the next service was suggested. I was directed to the parking lot which was informed I was heading to have my car ready. The car was brought to me at the gate. Another pleasant service visit to the Service Department at Toyota of Bay Ridge. I will continuing using the Service Department with the leasing of the new vehicle,

We’ve worked with the Fox dealership before when we - tbkpanara

We’ve worked with the Fox dealership before when we leased a Subaru Outback. The Toyota dealership was excellent. The salesperson, Joel was very helpful. The financial manager was also efficient and helpful during our purchase of this Rav 4.

I just purchased my fifth Toyota vehicle this August. - A Gatenby

I just purchased my fifth Toyota vehicle this August. At Romano, Babar Mahar has been the salesman for the two most recent sales. He is definitely 5 stars, and I would highly recommend Babar as your salesman. Because of Babar’s good and consistent communication, I had a greater peace of mind while I waited for the Camry hybrid’s arrival. In person, Babar takes the time to answer all questions with knowledge and patience. When the car is in, Babar takes the time to make sure the driver understands the features and best functioning of the new vehicle. Because of Babar’s great service, I would continue to consider Romano Toyota for our family’s next vehicle.

They worked diligently to make sure I bought the car I - Ekowalsky

They worked diligently to make sure I bought the car I wanted with affordable financing. Max S. was super in reviewing all the available options and helping me close on the right vehicle.

Great place to take your Toyota. - Marci R

Great place to take your Toyota. They were able to fully fix my car issues, despite some complications along the way. Justin (the Service Manager) was great to work with and I would highly recommend them to other Toyota owners.

Met Joe this day. - Mancino.ba

Met Joe this day. Exceptional and patient. Luv luv him ❣️❣️❣️❣️❣️thank you❤️❤️💋💋see next tine

Purchased 4 new tires from Newburgh Toyota on October - dmanotk

Purchased 4 new tires from Newburgh Toyota on October 2023. Had a flat tire on 1/10/2023. They didn’t have my tire in stock but ordered a replacement and it arrived the next day. Tire was covered under warranty just had to pay labor for tire installation and the cost for a new tire pressure sensor plus labor. Steve Conrad insured I was taken care of and in the road again ASAP . Thanks Steve. Darrin Erwin

I had a very pleasant experience at this dealership. - PaulH81

I had a very pleasant experience at this dealership. Nick Tsolkas was very informative, trustworthy and helpful throughout my whole process of leasing my car. I would highly recommend this dealership and ask for Nick! Thank you again.

2017 Toyota Tacoma - Phil

Great Service, they tried to talk me into buying the Tacoma. Explained everything out fine and made me feel right at home. Great vehicle and great price,

Over the last 15 years Freedom has purchase numerous - ed

Over the last 15 years Freedom has purchase numerous vehicles for Steet Toyota at the Yorkville location. We currently have 3 vehicles 10 years or more with well over 200,000 miles and the excellent service we get has these running like new. We recently replace to other vehicles with a 2023 Sienna Hybrid and the same with the 2024. Frank our Sales rep went out of his way to please us and keep a great price. Most important to us is service after the sale and all the guys at the counter and those who do the work are very knowledgeable and most polite, saving us time and money throughout the years so Freedom Guide Dogs for the Blind can serve our blind families year after year. Thanks to all the team at Steet Toyota of Yorkville Ed Burr Operations Manager Freedom Guide Dogs for the Blind

After contacting the Northtown Toyota dealership (see - Hogan

After contacting the Northtown Toyota dealership (see attachment) on 4/25/2023, then the Toyota Brand Engagement Center on 4/27/2023 & again on 4/29/23 did I get a response from the General Manager, Matt Georger. And the response was what I expected, i.e., NOT Customer Loyalty positive. Customer loyalty is a measure of a customer's likeliness to do repeat business with a company or brand. It is the result of customer satisfaction, positive customer experiences, and the overall value of the goods or services a customer receives from a business Matt was quick to point out that because the car wasn’t worth it to him than $9,000.00 is all he would have given us. It didn’t matter about my father’s 40 year customer loyalty to the dealership and the Toyota brand, only that Matt needed to make a $3,000.00 profit. I asked Matt to do a bit more research on the matter and get back to me. After another week & email did he finally contact me back and again I heard the same song, i.e., money is more important than customer loyalty. Finally, I was hoping that Toyota North America unlike Matt Georger, is not all about the money and understands the great value of customer loyalty. Please feel free to contact me with comments & questions Thank you Robert J. Benfanti 804-892-4476 robert,benfanti@verizon.net Attachment Reference # 230427000180 On Tuesday, April 25, 2023 I sent the below comment to the Northtown Toyota dealership @ 1135 Millersport Hwy, Amherst, NY 14226, via the Quick Contact page on their website and have yet to get a response. On Wednesday, April 19, I brought in my 97-year-old fathers 2012 Toyota Corolla with 29, 000 miles to sell. Including this vehicle, for the past 40 years my father & sister have been purchasing and servicing all their vehicles from your Northtown Toyota, so I’m thinking where else to better sell it. BOY was I wrong, your sales department only verbally offered me $9,000 for it. SO, I went over to CarMax and they offered in writing $11.400.00. SO, I must ask where was the loyalty to a 40-year customer? Why was it better for a customer whom has spent thousands of dollars at your dealership over the last 4 decades to go down the street and get 25% more for their vehicle from a dealership that they just met? I would like a response from the Northtown Toyota General Manager Please see if you can help. Thank you Robert J. Benfanti Robert.benfanti@verizon.net 804-892-4476

Jake H. - Kollyn C

Jake H., at Hoselton Toyota, went above and beyond to find myself, and my daughter, the exact cars we were looking for. He continued working with us to get us the lowest payment possible, beating out other dealers in the area. If you’re ever looking for a car, I would highly recommend Jake H. Definitely an amazing car buying experience!

I brought my 2007 Prius for a routine brake actuator - Michael

I brought my 2007 Prius for a routine brake actuator replacement. On the day of my appointment I show up to their service department. They tell me they don't show an appointment for me. I then show them their business card with the appointment date and time written by them. They then take my car in. A week later I get my car back. After paying $3000 plus for parts and labor they pull my car out. I immediately see the warning light illuminating on the dashboard indicating a problem with my hybrid battery system. I inquire the service manager about the warning light. He tells me that due to the age of my car, the hybrid battery failed and that I would need to pay to have it fixed. I never had an issue with my hybrid system so I'm very skeptical about the manager explanation. I tried getting an answer from Toyota corporate and their customer service, but nobody can explain why I wasn't told about my battery problem before they started working on the brake actuator. I would had never authorized their service department to continue working on my brakes if they would had told me that I had a major issue with the hybrid battery.

They told me about a car I was interested in and 29... - lancefreudiger

They told me about a car I was interested in and 29 minutes I called back to discover it was “sold”. They told me about another car. When I checked online I found that it had the same VIN and mileage as the first car. When I called to question this he hung up. I would say it’s a case of bait and switch.

I purchased a 2023 Toyota Prius Prime XSE in November - rakornbl

I purchased a 2023 Toyota Prius Prime XSE in November 2023. The dealership failed to notify me that there were no snow tires available for this car when I purchased it, and I live in Syracuse, NY, which has one of the snowiest winters in the northeast. I have owned Prius's since 2006 and learned that snow tires were essential for navigating Central New York roads in the winter. I researched and discovered that I could create a snow tire that fit the car by combining a certain size tire and hub. I got the dealer's parts department to order the tires and hubs I selected and they ordered the wrong hub and had to reorder it. They finally got the order right and installed the snow tires. After the tires were installed, the TPMS low pressure indicator lit up. I brought the car back to the dealer and they told me that they failed to order the correct TPMS sensors for the snow tires, and had to order the correct ones. In all, I made 3 extra trips to the dealer to get snow tires put on my new car, but my main complaint is that the car was sold to me without telling me that there was a problem with snow tire availability. In addition, the cost for the custom-made snow tires was substantially more than if I had snow tires already available for the car.

Deb Federovich top notch salesperson. - sscadden2000

Deb Federovich top notch salesperson. Handled my purchases and leases seamlessly. The service dept also does a great job scheduling appointments and taking care of whatever needs to be done. I’ve recommended this dealership many times based on my experience with them over the years.

Just bought our first Toyota from John Flint @ Steet... - nielyerdon

Just bought our first Toyota from John Flint @ Steet Toyota in June a 2019 Camry .I like this car.In Sept . we bought a 2020 Carolla from John .This man is a credit to his profession no hardball tactics honest & upfront.We had a small paint issue which he took care of right away .Thank you John & the man who did the work.We both are happy campers.In a few years we will be back.