68 New York Toyota Dealers

I’m real happy and excited for my new card. - claribelvega926

I’m real happy and excited for my new card. Thank you Veronica. I love it!!!

This journey started when West Herr Toyota emailed me a - downeaster59

This journey started when West Herr Toyota emailed me a week or so ago to tell me that I might be able to purchase a new Camry for the same monthly payment (or even less) than I was paying for my then-current Camry, which I had also bought from West Herr. I connected with Shane, whom I had worked with during my last car purchase, and we settled on a Camry SE. I did a credit application online and was approved. As that was a Friday, Shane was going to be on vacation the following week, and the car we had settled on wasn't yet available, Shane told me that one of his assistants would contact me on Monday once the car arrived. Jon contacted me on Monday and we set a time on Tuesday morning at 10 for me to go to the dealership. I went on Monday at 10am, but Jon was a no-show. Paul Williams then worked with me to get the process moving. I drove the Camry SE and liked it! Paul connected me with Stephen to go over details for the loan. My new car was then made ready,. At this point Jon showed up. A lady whose name I cannot remember came out to have me sign the various documents, I transferred my personal stuff from my "old": Camry to my new one. Soon after that, I was done. Overall, I was very pleased with everyone I worked with and with West Herr in general. Shane and Paul were very good as salespeople. Stephen and I worked out a loan timeframe that we both could agree on, and quite professionally. The lady whose name I cannot remember (sorry!) was very pleasant and professional when I signed the documents. Jon was one for the time he was there, but I was never told why he didn't meet me when we had agreed to meet. I'd highly recommend West Herr Toyota as a place to buy a car and to have one serviced (as I had been servicing my previous Camry there since buying it in 2023.

My experience with Toyota Clifton was excellent. - Mumtaz

My experience with Toyota Clifton was excellent. I recently finalized a lease for a Corolla Hybrid, and both Chris and Carl played a significant role in helping me make the right decision. They were quiet helpful, professional, and provided guidance throughout the process. In particular, Carl Wheels was instrumental in making the lease arrangement a reality. He carefully recommended a vehicle that suited both my budget and anticipated usage needs. He was always available by phone or text whenever I had questions or needed clarification, and he responded promptly and patiently every time. Most importantly, I found Carl to be trustworthy and committed to helping me make the best choice. I truly appreciate his sincere guidance and support throughout the entire leasing process. I would highly recommend Toyota Clifton and especially Carl to anyone looking for Toyota.

Our experience with Empire Toyota in Huntington was a - arleenszak

Our experience with Empire Toyota in Huntington was a pleasure The salesman Moise Voley was professional and extremely pleasant. He was attentive and eager to help us . The managers Shaun and Josh were also great to deal with . We would not hesitate to shop there again for a vechicle.

I recently purchased a 2022 Tacoma with only 28,000 miles - sam

I recently purchased a 2022 Tacoma with only 28,000 miles on it from Della Toyota. It broke down within 48 hours and after immediately contacting Della, they would only cover the repairs if they performed them at the dealership. However they refused to pay for the tow back to the dealership, which would have cost me around $600. It took 3 more repairs and breakdowns before the car was drivable enough to get back to Plattsburgh. The truck broke down again 5 minutes from their lot. They have been ignoring my emails and phone calls asking for a resolution, and when I have been able to have conversations with their management they were rude and dismissive. I have now found out from one of their service techs that the reason for all of the breakdowns was because they incorrectly installed an aftermarket A/C compressor on the car the week before they sold it to me, and I was not made aware of this. I have now gone to the lengths of opening a case with Toyota Corporate and the New York Attorney General. Save yourself a headache and thousands of dollars in repairs and go to a different dealership.

I had an outstanding, no pressure experience purchasing a - Q

I had an outstanding, no pressure experience purchasing a 2026 RAV4 from West Herr Toyota of Canandaigua. I worked with Javon Coleman and Austin Morrell, both of whom were friendly, courteous, professional and honest in all dealings. Javon was on top of everything from start to finish and kept me updated about the car's progress and arrival from overseas. In every interaction, he was friendly, courteous and knowledgeable. The entire process was smooth and seamless, plus I found that prices were competitive with other dealers in the area. All of West Herr's fees were transparent without any unnecessary add-ons, or surprises and the finance office was also hassle free. Upon taking possession of the car, it was detailed beautifully by the detail team. Javon then assisted me understanding the car's various features, to my satisfaction, as well as answering my pertinent questions. I have leased vehicles through West Herr Toyota in the past and the experience is always the same; a friendly, above-board and professional dealership and team. After purchasing cars for the past 50 years, this was the best car buying experience I've ever had!

Jay Williams in sales, ***** FIVE STARS! - msgthoney

Jay Williams in sales, ***** FIVE STARS! We came in to trade in our lease and worked with Jay again. He’s top notch with vehicle knowledge, professionalism and truly does listen to his customers. Scott Molenda was our finance guy and put this incredible finance package together. Jay and Scott keep you informed during the purchase process and make you feel important - just like family! This amazing duo team is the reason why we continue to come back to Maguire Toyota. Experience the Jay difference for yourself!

Kevin was my service rep. - Cindy

Kevin was my service rep., and he was wonderful! He explained what needed to be done, and didn't pressure me at all. My inspection was completed in a timely manner, and the coffee and soda machines the lounge were a bonus! The women who greeted me when I pulled in were warm and welcoming, too. My experience was a very positive one!

The sales people were very professional, answered all our - Mtanzosh

The sales people were very professional, answered all our questions and helped put together a great deal!

Hoselton has been our car dealership for quite awhile. - r.trimble

Hoselton has been our car dealership for quite awhile. We have decided to go from two cars to one. I did Carvana and Kelly Blue Book online to see what they would offer us. This got me in touch with Gwen Zannie. We communicated online, and I made an appointment to see if she would match my offer. Gwen was very accommodating, friendly and supportive of my wants. We ended up selling it and walked out with a big fat check in hand. I would definitely go back to GWEN ZANNIE if we decide to sell again and go new. We have never been able to sell a car outright and paid in full. This was a great experience!

Great Service ! - JK

Great Service ! Took care of the problem right away. Everyone is very professional and courteous. Like how email how car is performing

Today I walked into Plaza Toyota just to look around but - R E

Today I walked into Plaza Toyota just to look around but ended up leaving very pleased with a RAV 4 XSE Hybrid SUV. I was assisted by an extremely patient, knowledgeable and courteous Sales and Leasing Consultant named Hazem. He did an amazing job and I recommend him highly to anyone looking to buy a vehicle.

had oil change and never tightened the drain plug and oil - Mxz700

had oil change and never tightened the drain plug and oil leaked on garage floor

Genuinely atrocious experience with the service - Brad

Genuinely atrocious experience with the service department here. I’d been taking my VW Golf to Maguire for service for about 2.5 years, appointment lead times are long (3-4 weeks), parts waiting times are long (3-12 weeks), and most appointments end in “can’t replicate” or they introduce a new issue. Recently I fought with them for 5 months to get a headlight replaced and after they did, it was grossly misaligned. When returning, they refused to fix it. When going to another dealership over an hour away, I was informed that the headlight was improperly installed to the point they were unwilling to work on the vehicle. Absolute nightmare. Do not buy or service a car at Maguire Import Cars, or any Maguire dealership.

I purchased my Toyotas from Newburgh Toyota dealer. - andyrybak

I purchased my Toyotas from Newburgh Toyota dealer. Had my Toyotas serviced there several times over many years. I never had an issues.

Very efficient service Anthony Raucci was helpful, - MichBlyth

Very efficient service Anthony Raucci was helpful, honest, personable, knows his stuff, thank you. I'll return the next time I need a car.

I purchased a car from Riverhead Toyota very recently, my... - gajh2014

I purchased a car from Riverhead Toyota very recently, my salesman was Ali Shah. Ali was very, very helpful in my decision to purchase a Rav4 vehicle that was for sale at Riverhead Toyota dealership. The first thing was the dealer location was approximately 2 hours driving distance from where I live. I asked Ali if he could send me a phone recording of the car and he did. I explained that the distance was a barrier to the sale because if I didn't like the car or something went awry with my trade-in purchase, I could have taken a rather long trip for nothing. Ali obliged to drive the car to me. After seeing the car on video and reading the Carfax report everything looked great. I also provide photos of my trade-in vehicle and it was also in pristine condition. Ali dropped the vehicle off to me, we did the paperwork and exchanged keys and I have to tell you I got the car of my dreams only because of Ali. Thank you, Ali. I will always remember your professionalism and dedication to your trade. You deserve awards in your field, in my humble opinion. Gerard H.

Great place to take your Toyota. - Marci R

Great place to take your Toyota. They were able to fully fix my car issues, despite some complications along the way. Justin (the Service Manager) was great to work with and I would highly recommend them to other Toyota owners.

Has anyone purchased the extended warranty? - kim_wormuth

Has anyone purchased the extended warranty? Supposedly 100000 bumper to bumper warranty. Only to find out that it stopped at 90000. Be sure to read all contract pages.

2017 Toyota Tacoma - Phil

Great Service, they tried to talk me into buying the Tacoma. Explained everything out fine and made me feel right at home. Great vehicle and great price,

Dan Miller did an excellent job. - gscott50

Dan Miller did an excellent job. He worked hard to find us a vehicle that fit our requests and spent a great deal of time explaining all of the features in the car. He was always ready to do whatever was necessary to make us satisfied. This was our second time working with him and we will definitely be back again.

Went there for an appointment to have airbags replaced - ejgmohawk75

Went there for an appointment to have airbags replaced due to a recall. Drove 25 miles only to be told they didn't have the parts. The appointment had been made over a month before. They could have called and let me know but apparently common courtesy doesn't exist there.

Tom Sedor was 100% from the very start! - crog2013

Tom Sedor was 100% from the very start! Tom educated me about the car and made me feel so informed of my purchase! Tom is the best!!!

I brought my 2007 Prius for a routine brake actuator - Michael

I brought my 2007 Prius for a routine brake actuator replacement. On the day of my appointment I show up to their service department. They tell me they don't show an appointment for me. I then show them their business card with the appointment date and time written by them. They then take my car in. A week later I get my car back. After paying $3000 plus for parts and labor they pull my car out. I immediately see the warning light illuminating on the dashboard indicating a problem with my hybrid battery system. I inquire the service manager about the warning light. He tells me that due to the age of my car, the hybrid battery failed and that I would need to pay to have it fixed. I never had an issue with my hybrid system so I'm very skeptical about the manager explanation. I tried getting an answer from Toyota corporate and their customer service, but nobody can explain why I wasn't told about my battery problem before they started working on the brake actuator. I would had never authorized their service department to continue working on my brakes if they would had told me that I had a major issue with the hybrid battery.

A nightmare from the start. - Harry Neveragain

A nightmare from the start. The new salesperson I got was extremely shady--he misled, deceived, and lied throughout the transaction (all while wearing a giant, garish, "Jesus on the Cross" watch!). Every question I asked required him to make a trip to his boss for clarification or permission to respond. I would advise everyone looking for a car to look elsewhere, as I should have done.

They told me about a car I was interested in and 29... - lancefreudiger

They told me about a car I was interested in and 29 minutes I called back to discover it was “sold”. They told me about another car. When I checked online I found that it had the same VIN and mileage as the first car. When I called to question this he hung up. I would say it’s a case of bait and switch.

service department is a joke - only want your money and - Romano is so much better.

service department is a joke - only want your money and don't care about you as a customer. personally have heard advisors talk about selling jobs simply for their commission. no management, or management that actually does anything, and micromanaged by the big boss himself. a hostile and aggressive atmosphere to work in and do business with.

Met with Kattlyn H to look into purchasing a new vehicle. - lwalsh

Met with Kattlyn H to look into purchasing a new vehicle. I am just looking and comparing at this time, and I was so glad tis woman knew what she was talking about. Seems so experienced and friendly. Hope to come back and make a purchase in the near future.

The service center is a joke. - Valentim098

The service center is a joke. Quote was extremely overpriced and when I declined to fix the issue they still charged a diagnostic fee. Would not recommend using this service center and will not purchase from this location in the future.

Everybody was extremely friendly and helpful. - huntg0209

Everybody was extremely friendly and helpful. They made sure that any and all of my questions were answered thoroughly and above all were very patient. Special thanks to the salesman Ralph Pratt for his knowledge and guidance. Highly recommend Luv Toyota.