West Herr Toyota of Orchard Park

I was early and you took me right in. I appreciate the efficacy of the dealership. Its great all the way around. I appreciate the efficacy of the dealership. Its great all the way around. More

From the person who greeted me to person handing back my keys, it was a very pleasant experience keys, it was a very pleasant experience More

Professional, friendly, they listen to your needs and are concerned with doing things efficiently and correctly. concerned with doing things efficiently and correctly. More

I’m real happy and excited for my new card. Thank you Veronica. I love it!!! Thank you Veronica. I love it!!! More

Easy to work with, courteous and no high pressure sales tactics. Very efficient and clean dealership tactics. Very efficient and clean dealership More

In for routine servicing. and recall. Everything was explained including how long repair would.take and I was updated regularly during the process. Very happy with this dealer and recall. Everything was explained including how long repair would.take and I was updated regularly during the process. Very happy with this dealership and.customer service! More

I recently purchased my 3rd vehicle from West Herr Toyota in Orchard Park and once again, the Personnel and Dealership exceeded all of my high expectations. They are always very honest, helpful, and strai in Orchard Park and once again, the Personnel and Dealership exceeded all of my high expectations. They are always very honest, helpful, and straight forward whether I’m purchasing a vehicle or relying on their service & parts department for routine maintenance or accessories. The employees of this Dealership strive to ensure that their customers are completely satisfied with their vehicle options & selection and providing guidance where needed, yet conducting themselves in a no pressure, no hassle manner that makes all interactions with this Dealership a pleasure. My sincere thanks to all at West Herr Toyota for their True Professionalism and for such great care for their customers. A very Special Thanks to Sales Professional - Veronica Lorenz who always goes the extra distance on behalf of her customers. She works tirelessly to locate a match for tough to find, high demand vehicles, and her communications are both clear and timely. Veronica’s positive and kind mannerism made my recent vehicle transactions a pleasure- and this was complete throughout the vehicle location / test drive process as well as through the purchase transaction & delivery. My Sincere Thanks & Gratitude goes to Veronica and all others at Team West Herr Toyota - Orchard Park. More

Polite, very helpful makes it easy to buy a vehicle in and out in 3 hrs and out in 3 hrs More

First service appointment with West Herr Toyota. They addressed a recall and another unrelated issue (TSB) quickly and efficiently. Service staff were cordial and professional. They addressed a recall and another unrelated issue (TSB) quickly and efficiently. Service staff were cordial and professional. More

Professional, polite, fair pricing, timely. Ease of scheduling. They fixed an issue I've been having for a whild6 Ease of scheduling. They fixed an issue I've been having for a whild6 More