West Herr Toyota of Rochester
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 335 reviews
Our salesperson, Tom P. was very informative And friendly during the whole process. He made everything go smoothly, requiring us to spend little time at the dealership. was very informative And friendly during the whole process. He made everything go smoothly, requiring us to spend little time at the dealership. More
This the second car that I have bought from this location. The sales staff is friendly and professional and their service department is the absolute best. location. The sales staff is friendly and professional and their service department is the absolute best. More
Very kind and courteous Always trying to help the customer They always let me know What my car needs And they do their best to help me with the price when Alan give me an estimated time that it wo customer They always let me know What my car needs And they do their best to help me with the price when Alan give me an estimated time that it would be done. He’s always right on the money. I don’t take my car anywhere else. I bought my Toyota Highlander there in May 2019. I’ve been bringing it back every single time for service and repairs and I’ll continue to do so More
Kyla is a sweetheart and an excellent service person. I explained my situation and she exceeded my expectations on solving the problem. She is very knowledgeable, friendly and kind. My experience that I explained my situation and she exceeded my expectations on solving the problem. She is very knowledgeable, friendly and kind. My experience that day was awesome. Thank you! More
Great customer service and friendly atmosphere. Service was done in a timely manner. Needed assistance with tire patching and job was done professionally. Derek is great to work with. He's a wond Service was done in a timely manner. Needed assistance with tire patching and job was done professionally. Derek is great to work with. He's a wonderful employee. More


