20 New York Mercedes-Benz Dealers

Exceptional customer service from start to finish. - petecooks

Exceptional customer service from start to finish. What a fantastic experience I had at Mercedes Benz of Goldens Bridge. From the minute you walk in the door, there is a warm and welcoming vibe, starting with Jackie, the receptionist. She greeted me in a professional, friendly manner and after a brief chat, brought me to my meeting with Rey Baker. Rey, the GM of the dealership, was incredible! He gave me so many options and discussed numerous ways for me to continue my relationship with Mercedes Benz. He was friendly, fair and made me feel like I had been dealing with him and this dealership for years! Next I met Victor Varga, my sales rep who showed me the car I was most interested in and gave me a complete and thorough breakdown of the vehicle. He was very knowledgeable about my car as well as MB in general and provided all sorts of info without being pushy. After making my final decision, I was introduced to the business manager Joe Prudente, who went through all the financial info in a clear and concise manner. He didn't rush anything but also moved through the lengthy process at a great pace. And when I asked him to explain something a second time, he didn't hesitate. My overall experience at MB of Goldens Bridge was outstanding. First class in every way! I highly recommend Rey Baker, Victor Varga and everyone at this dealership. They are top notch people who will make your car buying experience very pleasant.

Nanuet is by far the best Mercedes dealer I have dealt - bgsambrook

Nanuet is by far the best Mercedes dealer I have dealt with. All around great experience with sales (new & used), service, and finance.

Julius rocks he knows his tech. - DJM

Julius rocks he knows his tech. He is a patient professional who oozes out knowledge on the Mercedes brand . I suggest you give this man a raise before I hire him. Thank you from new buyer DJM and SEM your are most helpful sir

I was shopping around for a car. - ALABISSIERE96

I was shopping around for a car. I went to several dealers I wasn't sure what I wanted to do. One morning I arrived at Helms Bros, I met Eliana a sales agent, that same morning she showed me a car and that same morning I purchased my car. She is an excellent sales agent. I will recommend more car byers at my job to go to Northern blvd queens NY to see ELIANA RIVERA. She's patient and take time to explain about the cars. As for customer service I could rate her 10 out of 10

Elenita was incredible! - Avagalleshaw

Elenita was incredible! I called her about 20 times through this process, she was thorough and patient with me. She is very knowledgeable, and made this entire process seamless and easy. Great help!

I had an amazing experience purchasing my car with Albert - asmaazahran

I had an amazing experience purchasing my car with Albert Salib. From start to finish, he was incredibly kind, patient, and professional. He took the time to answer all of my questions, never made me feel pressured, and genuinely wanted to make sure I found the right car for my needs. He made the entire process smooth, stress-free, and actually enjoyable. If you're looking for someone who is honest, knowledgeable, and truly cares about his customers, I highly recommend asking for Albert. I'm so happy with my purchase and grateful for how easy he made the experience. Thank you again, Albert!

Casper was phenomenal! - nks269

Casper was phenomenal! He was great to work with. Super friendly and helped me get a great deal. 10/10 communication skills. Day of pickup was seamless as well. Casper accommodated us early and paperwork took 5-10 minutes! I might only buy Mercedes for rest of my life :)

I’m super excited to leave this review. - KITGIRL20012002

I’m super excited to leave this review. Keith gave me information on where to purchase a Mercedes Benz dealer part while I was in Middletown NYC. I was able to pick up the part while on my way to the Philadelphia International Airport in NEW JERSEY at the Paramus dealership. I’m flying back to Phoenix Arizona with the brand new dealer part. This valueable part was not available at any of the dealerships and would have needed to be ordered. Phoenix and would need to be ordered which would have taken weeks to get. I want to thank Keith and this awesome shop for helping my son out so he can get his Mercedes Benz up and running without losing time from work. Thank you again Keith.

My Service was great swift and efficient. - babs

My Service was great swift and efficient. My Service advisor was very helpful and assisted me throughout the all service. I received my car very nice and clean and it’s working well as expected That’s why I like to go to Siver Star Motors for all my car Services needs and will recommend SS to my friends and families for all their Mercedes needs. Thanks

John the loaner specialist is a true gentleman and - Dr Dan

John the loaner specialist is a true gentleman and professional He always has an exceptional loaner for me and is very accommodating

Excellent Service! Very friendly staff. Repaired my MB as... - maxx

Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.

I brought my car in for service and Mark welcomed me, - Pat C

I brought my car in for service and Mark welcomed me, walked me through the process and kept me informed along the way. Christian my technician sent me a video of the inspection and issues. I would recommend Mercedes of Smithtown for both sales and service

From the moment we walked in, we were impressed with our - Patricia

From the moment we walked in, we were impressed with our sales person. He took the time to find out what our needs were and worked with us to get the right car. His professionalism was beyond anything previously encountered. I would readily get another car from him. The other people we dealt with in Keeler were helpful and courteous as well.

Jeremy was very patient, professional, and helpful - pics.talc-9e

Jeremy was very patient, professional, and helpful throughout the whole process. He answered all of my questions and made everything easy and comfortable. Highly recommended!

Kyle was amazing and so helpful . - joanne

Kyle was amazing and so helpful . He got a pink Bow and a sign with our granddaughters name on it! Will was very helpful in guiding us with the offer and warranty. An over all 5 star experience! I would highly recommend the dealership!

This is my first Mercedes Benz. - vvalente70

This is my first Mercedes Benz. Ashton from Brooklyn Mercedes was so helpful and patient with me and my wife to find the right colors both interior and exterior. Showed us a large inventory. Until we found our perfect dream car. Thank you Ashton and staff for making us very happy. In a few hours we drove off in our brand new Benz. Thank you so much.

Just kudos to Giovanni for a no fuss no muss buying - lyfrankb@gmail.com

Just kudos to Giovanni for a no fuss no muss buying experience. Everything went great from talking, texting with him, we did everything online and over the phone. After I get approved I test drove the car and signed the papers. I only spent less than an hour at the dealership. And also Victor (service dept.) who helped me during my car services. This 2 guys are professional and courteous.

Andy the manager in the service department is amazing and - stephaniefinch

Andy the manager in the service department is amazing and gives you great feed back regarding your service.

Nope! - igopogo

Nope! My Service advisor flat out lied to me about my car. It was there for service for a week, I called and he said they were just buttoning it up and should be done tomorrow.... 3 days later I called the service manager. He told me they hadn't started working on it yet. Really bad.... The service manager just blew off that his advisor had lied about the car. Worst dealer experiece ever and.... The rally sad thing is I know the owner..... We play golf together sometimes......