Silver Star Motors

Zak was my salesman at star Mercedes, and I have to say he was very accommodating and knowledgeable and helpful, this was the best experience I ever had at a car dealership and Sam at the finance departmen he was very accommodating and knowledgeable and helpful, this was the best experience I ever had at a car dealership and Sam at the finance department was also excellent. Definitely coming back in the future. Thanks guys. 👍 More

Let me tell yall Josh was the best I mean he went above and beyond to help me an he did I already told 3 of my friends to see him to get a car thanks Josh and beyond to help me an he did I already told 3 of my friends to see him to get a car thanks Josh More

One of the most pleasurable car buying experiences of my lifetime,Zak was a excellent salesperson. I felt very comfortable for the whole experience, not pressured and Sam Sam in the finance department was a lifetime,Zak was a excellent salesperson. I felt very comfortable for the whole experience, not pressured and Sam Sam in the finance department was also excellent. I will definitely be coming in next time I buy a car. This dealership to me. What is second to none . Thank you, star Mercedes More

Excellent service on annual scheduled maintenance . The service team could not be nicer and more attentive. The service team could not be nicer and more attentive. More

Silver Star responded immediately to my internet inquiry. Richard handled a lease return, a trade in and a purchase for me. It went perfectly. Thank you . inquiry. Richard handled a lease return, a trade in and a purchase for me. It went perfectly. Thank you . More

The people who work there are very polite and helpful . They settled my problem positively . I like to go there because it's close to me . They settled my problem positively . I like to go there because it's close to me . More

Wonderful dealership to work with sales crew and management have the customers back I was in and out in less than 25 minutes with my new car management have the customers back I was in and out in less than 25 minutes with my new car More

Very satisfying,with the sales person Richard he did a very good job, preparing everything for us and I have everything ready very good job, preparing everything for us and I have everything ready More

Great dealership, very professional the sales person Richard, the best sales person to do business I called on February 27. The guy his name is Ray Ray. He made me appointment for 4 o’clock in the after Richard, the best sales person to do business I called on February 27. The guy his name is Ray Ray. He made me appointment for 4 o’clock in the afternoon. From there I dealt with the salesperson Richard. he made sure that everything is ready for me so on February 28 I picked up the car. I’m very happy with that. More

I am writing to formally recognize Crystal Savva for delivering an exceptional Mercedes-Benz service experience at Silver Star Motors. Crystal demonstrates the highest level of product knowledge, pro delivering an exceptional Mercedes-Benz service experience at Silver Star Motors. Crystal demonstrates the highest level of product knowledge, professionalism, and client advocacy. During a recent service visit, she identified a critical misunderstanding regarding my prepaid maintenance and tire & rim protection packages. I had previously been advised that my plan included four services per year, which led me to schedule appointments at three month intervals. This error had gone unaddressed until Crystal carefully reviewed my account. Rather than simply processing the visit, she took ownership of the client experience. She proactively educated me on my vehicle’s actual service intervals, showed me how to monitor service timing directly through the vehicle dashboard, and clearly outlined the structure and long-term value of my protection packages. Her diligence prevented me from unintentionally exhausting my maintenance benefits within the first year instead of utilizing them strategically over the four year term. Crystal exemplifies brand integrity, operational excellence, and a client first mindset. She demonstrates accountability, transparency, and a deep understanding of Mercedes-Benz standards. Because of her leadership and attention to detail, my confidence in Silver Star Motors has been reinforced. It is because of Crystal that I am giving this dealership a five star rating. She is an asset to the Mercedes-Benz brand and a clear example of what world class service should look like. More