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Mercedes-Benz of Rochester
Rochester, NY
109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 20, 2026
Great service but noise is unfortunatly still there.
Loaner new clean and driver prompt and courtious..
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by Richardagrillo
Employees Worked With
Steve Murphy
June 25, 2026
Outstanding experience at Mercedes-Benz of Rochester NY.
Kristina and the entire service team were attentive, professional, and genuinely a pleasure to deal with. Everything was handled smoothly from start
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by cpksandme
Employees Worked With
Kristina
May 02, 2026
The service area is top notch.
My service writer Max takes the time to explain the service requirements for my Mercedes. He answers my questions and explains the repairs in a manne
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by Mike K
Employees Worked With
Max Chizuk - Service Manager, Zach - Technician
