24 New York BMW Dealers

Even though I didn’t leave out with my vehicle, the sale - DJ Rockone

Even though I didn’t leave out with my vehicle, the sale person and financial person did as much in their power to make sure I was well taken care off

Professional, knowledgeable and congenial - Mike Green is - MOSE6

Professional, knowledgeable and congenial - Mike Green is the consummate person from whom to buy a Subaru - excellent job!

Everyone at Rallye, especially Dave, was so incredibly - Lsammon

Everyone at Rallye, especially Dave, was so incredibly friendly and helpful! I would absolutely recommend Rallye to anyone. Every concern I had was addressed and every question answered! I don’t remember the name of the gentlemen who helped explain the technology to me but he was fantastic too!!

Professional and personalized. - michaelvitale

Professional and personalized. Bari was extremely knowledgeable in all the details of the car I chose. He knew what car would make me happy based on the car I was getting out of. Went from an Audi A8 L to the 740. Very happy with my choice.

This dealership is amazing! - tony9161

This dealership is amazing! They do more than I expected! Sales lady Shirley Chen and her team provided the best service!

Rich Rhoades and Steve Martin at West Herr Audi are both - mjwopperer1

Rich Rhoades and Steve Martin at West Herr Audi are both a pleasure to work with and I would highly recommend both.

BMW of Rochester has top notch service. - Mscher1047

BMW of Rochester has top notch service. Tires and brakes were installed in a timely manner. Jeff was very courteous and took the time to explain all the work that was done on my vehicle.

My salesman, Scott, was knowledgeable, courteous, and - Mpatrick

My salesman, Scott, was knowledgeable, courteous, and took the time needed for me to select my vehicle.

I am an out of state customer, I always choose this - cjnamdev

I am an out of state customer, I always choose this dealership for a few reasons, most important one being COMMUNICATION. They hit that goal every single time. Carlos Zetina my sales advisor is excellent in many ways. He created a seamless personalized experience, provided excellent communication while building trust which further amplified my loyalty to the dealership. Carlos is extremely organized and he put my needs first and I can't thank him enough for all of his work. Carlos, Thank you again and I will be back.

Jonathan pizzo honest, reliable, and keeps you updated - weathers3377

Jonathan pizzo honest, reliable, and keeps you updated step-by-step on the repairs process to my vehicle. Helga Carroll helped renew my warranty today and she answered all questions and addressed all concerns making me confident in the decision I made. Smithtown BMW staff makes you feel like family when you walk through the door.

My wife and I had a tremendous experience at this BMW - dmoran33

My wife and I had a tremendous experience at this BMW store today. From the moment we walked in greeted so warmly by receptionist. The waiting room is fantastic with numerous beverages and snacks. I would personally like to thank and shout out how great Aaron Sabater in sales was. Aaron not pushy and answered all questions we had. Isabella Sciortino in finance was amazing to work with. Isabella mad the process as smooth as possible. Lastly I would like to thank so very much Oksana who is the GM. Oksana really know how to make a customer feel like they are special. This dealership i would recommend 1000% to anyone looking for a great car buying experience

From the moment I contacted Andre to lease my new IX, the - JR

From the moment I contacted Andre to lease my new IX, the process was seamless and informative. He went above and beyond to make sure I got exactly what I wanted, at a fair price. While he does remind me of E.Honda from the street fighter video game, thats where the similarities end. He was a gentle and intelligent manager, and he will be my BMW contact for a very long time. Give this man a raise!

My daughter and I had a good experience with BMW repairs. - Kourtney

My daughter and I had a good experience with BMW repairs. Shout out to Anthony Abrams!!! he was awesome, and very professional . He keep both my daughter and I up to date when the part was coming in and how long. There was a little set back when the part came in but nothing major. BMW GOT MY VOTE!!! Thank you Anthony u are the best, I don't care what they say about u!!!! (inside joke) I highly recommend this place!

i would like to apologize to the service staff at - leoescabar

i would like to apologize to the service staff at MANHATTAN BMW i was having a bad day at work and took my FRUSTRATION ON THEM and thank you for your excellent service.. flores ramon bmw M4 FH09739..

This dealership demonstrates through actions it does not - lyonsdaniel98

This dealership demonstrates through actions it does not care about customer satisfaction. Terrible communication and because of my experience with Keeler, I'm no longer interested in ever buying a BMW. The new owners Keeler will hopefully learn how harmful this existing team is damaging the BMW external brand.

Best dealership experience ever. - Poughkeepsie man

Best dealership experience ever....and I've had dozens! I've purchased and leased new and used vehicles for my family from dealerships in Dutchess County, NY and out of state (NJ and CT). I've had Mercedes Benz, Land Rover, Porsche, Ford and VW. Without a doubt, BMW of the Hudson Valley is superior. They offer the best customer service and competitive, fair prices. For them, it's not just about making a buck. General Manager, Anu Singh, is a star. It's no wonder she moved up the ranks from salesperson to finance manager to her current role as GM. She is honest and treats people right - both her customers and her colleagues and employees. In addition to working with Anu when she was in sales, I've also had the pleasure to work with two other salespeople; Michael Bueti and John Robertson. John will never pressure you into purchasing or leasing a vehicle. He helps you find what is right for you. And once you do, he does everything he can to offer you a good deal. Their finance department is easy to work with. They clearly present the optional warranty and add on packages and their applicable prices. They let you decide what, if anything, you want. I've referred family and friends to them, and they've all had similarly positive experiences. BMW of HV has always gone above and beyond. This has included picking up our vehicles for service and dropping off loaners to our home. In terms of sales and service it almost always comes down to the people. BMW of the Hudson Valley employ some of the best.

Excellent service, knowledgeable technicians. - Edvardg29

Excellent service, knowledgeable technicians. I am happy with the services I had, they took great care of me

Purchase - Chris

Start by saying I've bought many cars over the years im truly impressed with jason and how he brought his A game to the table truly the best car buying process I've had

1. The main phone number is not functioning, dropped - ebelenkov

1. The main phone number is not functioning, dropped calls 2. The site to make service appointment is malfunctioning. 3. After making service appointment on line, the day before, some Henry called, informing me that they are overbooked and the car will not be served if I bring it. No apologies. Offered to make another appointment. When I said that the appointment was made on line, so how it could be overbooked, the response was "It malfunctions. That's why I'M TAKING MY TIME TO CALL YOU SO YOU WILL NOT BE TURNED AWAY TOMORROW" !!!!

Simple and direct. - C.c Pecora

Simple and direct. I saw the car I purchased on their website, a certified BMW XI 1 28, odometer reading 9550 for an unbelievable price of $30,995. An absolute dream car for me. I called and said I would be there the following day. They held the car until 2PM that day. I arrived, gave my trade paperwork, and instantly the deal began. I was offered slightly over my remaining loan and additionally they lowered the price slightly. After all the car was already a huge bargain. I am a retired SVP from Wall Street and I can assure you there was zero profit on this car, their benefit was moving another car and the bonus that may be procured from that. Kudos to this fine team. Frankly I was not sure I would be approved, and the Finance Manager put tremendous effort into getting the deal done with Zero down. If you are looking for impeccable professionalism, patience, and an all out effort to put you into the car you dreams,BMW of Orange County NY is where you should be.

Unprofessional salesmen. - BMW Car Buyer

Unprofessional salesmen. I'm going to purchase a new X5 by month end, so I sent a request for a bid to 6 dealers in NY State. This is the only dealer that gave me a hard time and became argumentative because I was "wasting" their time by not giving them information on what the top bidder had bid. The salesman litterally said at the onset that he wanted to "earn" my business, and then proceeded to make the buying process difficult; and in the end refused to give a bid. How can you expect to sell a car if you're not willing to even attempt to "earn" a customers buiness via a competive price. He commented that he wasn't motivate to work with me since I wouldn't be servicing the car there. My adivise is don't waste your time and just go to one of the other 25 BMW dealers in NY. I know I will be. Just a TERRIBLE experience. Johnny Wang is the salesperson who wasted my time and took the dealer out of the competition for a sale of a new 2024 X5 50e. I guess it was too much "work" for him to earn my business.

I had to bring this to everyone notice atleast my fellow - Reddy

I had to bring this to everyone notice atleast my fellow BMW owners as I'm betrayed at this dealership. I drove BMW X5 for 12 years and went for a service as this dealership accepts BMW value service. I was lured into a new X7 deal in May , 2022 and received a purchase agreement close to 100K. I waited almost 4 months to take my build on my name with fully loaded packages as per our family desires for the next 10 years. I took an insurance quote from State Farm and also auto loan from my credit union. Even in September when my new vehicle was about to be delivered from BMW NA, received purchase agreement and was told to pick the vehicle once it's delivered to this dealership. All of a sudden, I get a call from the sales manager whom I trusted throughout the deal that they don't want to do business with me. I sent email to GM and no response for not delivering my vehicle. Reported to BMW NA as I feel like I was discriminated at this place and they kind of took it easy as well and no control on their dealerships. I don't want to leave this matter and take it to the concerned authorities as much as I can so no one else should face this worst experience I faced . Now, I ordered my vehicle through another BMW dealer in September and had to wait another 4 months to take delivery. All of a sudden BMW took away Dynamic Handling Package , the only reason I built vehicle through these dealerships and now I had to take my car without this package which I waited for several years to be part of base X7. If I had to buy the X7M which has DHP as standard package, it would cost another 20K extra. I not only lost my time , money and good interest rate with my banker due to all this apart from driving with a single car for 8 months with kids activities and jobs. So, never ever build a vehicle with this dealer and also with constant changes by BMW NA in removing packages for unknown reasons. Hope you all understand my pain and consider my review before getting into any kind of deal. I can add all the proofs if anyone thinks I'm not telling a true story here my dear BMW friends.