24 New York BMW Dealers

This was my 3rd BMW from this dealership. - Ligirl

This was my 3rd BMW from this dealership. They always take care of me and Eric was great to work with!!

My potential work is always explained in detail with - JMICHEL7249

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work!

A really good dealership. - WELLSY15

A really good dealership. Adam Romano and Chris Blanco great service people. Rallye BMW dealership have lived up to the standards of BMW.

excellent experience. - SHARIGALE

excellent experience. highly recommend. smooth from beginning to end. low key, no pressure friendly environment

Best sales process of ever been involved in great store. - Vinny

Best sales process of ever been involved in great store. Great people love everything they they did

My experience with this dealership has always been good. - tom

My experience with this dealership has always been good. Recently I experienced a failure on my 2016 BMW 328i which prevented the car from operating, the service department correctly diagnosed the problem and corrected the problem in an expeditious manner

Phil Micheljohn is awesome - always polite and - scott.ziccarelli

Phil Micheljohn is awesome - always polite and accommodating- and a true professional - He and the Dealership West Herr BMW of Rochester are the best.

My salesman, Scott, was knowledgeable, courteous, and - Mpatrick

My salesman, Scott, was knowledgeable, courteous, and took the time needed for me to select my vehicle.

I am an out of state customer, I always choose this - cjnamdev

I am an out of state customer, I always choose this dealership for a few reasons, most important one being COMMUNICATION. They hit that goal every single time. Carlos Zetina my sales advisor is excellent in many ways. He created a seamless personalized experience, provided excellent communication while building trust which further amplified my loyalty to the dealership. Carlos is extremely organized and he put my needs first and I can't thank him enough for all of his work. Carlos, Thank you again and I will be back.

Best dealership experience ever. - Poughkeepsie man

Best dealership experience ever....and I've had dozens! I've purchased and leased new and used vehicles for my family from dealerships in Dutchess County, NY and out of state (NJ and CT). I've had Mercedes Benz, Land Rover, Porsche, Ford and VW. Without a doubt, BMW of the Hudson Valley is superior. They offer the best customer service and competitive, fair prices. For them, it's not just about making a buck. General Manager, Anu Singh, is a star. It's no wonder she moved up the ranks from salesperson to finance manager to her current role as GM. She is honest and treats people right - both her customers and her colleagues and employees. In addition to working with Anu when she was in sales, I've also had the pleasure to work with two other salespeople; Michael Bueti and John Robertson. John will never pressure you into purchasing or leasing a vehicle. He helps you find what is right for you. And once you do, he does everything he can to offer you a good deal. Their finance department is easy to work with. They clearly present the optional warranty and add on packages and their applicable prices. They let you decide what, if anything, you want. I've referred family and friends to them, and they've all had similarly positive experiences. BMW of HV has always gone above and beyond. This has included picking up our vehicles for service and dropping off loaners to our home. In terms of sales and service it almost always comes down to the people. BMW of the Hudson Valley employ some of the best.

The Best Car Buying Experience I Have Ever Had - courtesy - csharrett89

The Best Car Buying Experience I Have Ever Had - courtesy of Nina Maldanado and Helga Carroll at Competition BMW.   After an exhaustive search spanning five BMW dealerships on Long Island, I arrived at Competition BMW in Smithtown. I knew from the moment I walked in that they were in a different class of dealership than I had previously visited, as I was immediately greeted by the Sales Manager with a firm handshake, and his commitment to a solid experience for me. I was then introduced to Nina Maldanado, my Sales Advisor, who immediately struck me with her warm countenance and professional demeanor. Nina would prove to be best-in-class, and hands-down, the finest Sales Advisor I have ever worked with in nearly two decades of car shopping. My five-year old son was with me for my first visit, and Nina could not have been sweeter to him - asking him questions, giving him candy and drawing paper, and answering all of the questions that a five-year old is liable to ask. When I found the car that I had settled on - a beautiful 2021 black BMW 228i Gran Coupe, Nina and I discussed the particulars of the car, and began speaking about financing, eventually agreeing on the financing terms. A short aside here - I have bought over 10 cars in my life, and in each prior car-buying experience, I have discussed financing terms with a Sales Advisor only to have those terms discarded (and increased) when discussing the same with the Finance Manager. This was not the case with Nina and Helga Carroll (my Finance Manager at Competition). When Nina directed me to Helga's office, we sat down, and Helga presented me the exact terms that Nina and I had discussed and agreed upon. Helga may not have noticed, but I nearly fell out of my chair. Based on my past car-buying experience, I had expected the agreed-upon terms to have increased significantly. I was both surprised and delighted, and from that point forward, I knew that I was going to move forward with Competition. When pickup day finally arrived - after the car had been conditioned and the last bit of maintenance performed - my new BMW was waiting for me prominently in the parking lot with a giant red bow. I'm not usually one for theatrical gestures, but this one landed for me, and my son. I went into the dealership with my five-year old son, and met Nina, who greeted us warmly, and proceeded to take me on a tour of the features in my new car. Once we had concluded the tour of my new ride, Nina delivered me to Helga, who was incredibly friendly, professional, and efficient. I should note here that there was ZERO pressure to purchase any additional warranties, insurance, or upsells; Helga told me what my options were, and that was that. Both Nina and Helga are absolute credits to their profession, and to Competition BMW, which is itself a credit to its industry. This was easily the best car-buying experience I have ever had. I will happily recommend Competition, Nina, and Helga to anyone who is in the market for a BMW. Bravo, and best regards. Chris

From the moment I contacted Andre to lease my new IX, the - JR

From the moment I contacted Andre to lease my new IX, the process was seamless and informative. He went above and beyond to make sure I got exactly what I wanted, at a fair price. While he does remind me of E.Honda from the street fighter video game, thats where the similarities end. He was a gentle and intelligent manager, and he will be my BMW contact for a very long time. Give this man a raise!

I recently purchased a BMW, and I must say the experience - Tempfam12

I recently purchased a BMW, and I must say the experience was exceptional thanks to Billy Fallas. From the moment I walked into the dealership, he provided top-notch service. Billly was incredibly knowledgeable about the X6 model. He answered all of my questions patiently, never making me feel rushed or pressured. the entire process, from test driving to finalizing the paperwork, was smooth and hassle-free. If you are in the market for a BMW, I highly recommend working with Billy Fallas. His professionalism and commitment to customer satisfaction make all the difference. I couldn't be happier with my new BMW and the experience I had at the dealership. Chris T

Had the pleasure of being helped by Raul and Concert. - Sheanean

Had the pleasure of being helped by Raul and Concert. Raul was patient and listened to my concerns about my vehicle being serviced. Concert ensured I had a smooth transition into a loaner while my vehicle was being worked on. Great customer service from both. I will definitely return when service is required again on my X3.

This dealership demonstrates through actions it does not - lyonsdaniel98

This dealership demonstrates through actions it does not care about customer satisfaction. Terrible communication and because of my experience with Keeler, I'm no longer interested in ever buying a BMW. The new owners Keeler will hopefully learn how harmful this existing team is damaging the BMW external brand.

i would like to apologize to the service staff at - leoescabar

i would like to apologize to the service staff at MANHATTAN BMW i was having a bad day at work and took my FRUSTRATION ON THEM and thank you for your excellent service.. flores ramon bmw M4 FH09739..

Excellent service, knowledgeable technicians. - Edvardg29

Excellent service, knowledgeable technicians. I am happy with the services I had, they took great care of me

Purchase - Chris

Start by saying I've bought many cars over the years im truly impressed with jason and how he brought his A game to the table truly the best car buying process I've had

1. The main phone number is not functioning, dropped - ebelenkov

1. The main phone number is not functioning, dropped calls 2. The site to make service appointment is malfunctioning. 3. After making service appointment on line, the day before, some Henry called, informing me that they are overbooked and the car will not be served if I bring it. No apologies. Offered to make another appointment. When I said that the appointment was made on line, so how it could be overbooked, the response was "It malfunctions. That's why I'M TAKING MY TIME TO CALL YOU SO YOU WILL NOT BE TURNED AWAY TOMORROW" !!!!

Simple and direct. - C.c Pecora

Simple and direct. I saw the car I purchased on their website, a certified BMW XI 1 28, odometer reading 9550 for an unbelievable price of $30,995. An absolute dream car for me. I called and said I would be there the following day. They held the car until 2PM that day. I arrived, gave my trade paperwork, and instantly the deal began. I was offered slightly over my remaining loan and additionally they lowered the price slightly. After all the car was already a huge bargain. I am a retired SVP from Wall Street and I can assure you there was zero profit on this car, their benefit was moving another car and the bonus that may be procured from that. Kudos to this fine team. Frankly I was not sure I would be approved, and the Finance Manager put tremendous effort into getting the deal done with Zero down. If you are looking for impeccable professionalism, patience, and an all out effort to put you into the car you dreams,BMW of Orange County NY is where you should be.

Unprofessional salesmen. - BMW Car Buyer

Unprofessional salesmen. I'm going to purchase a new X5 by month end, so I sent a request for a bid to 6 dealers in NY State. This is the only dealer that gave me a hard time and became argumentative because I was "wasting" their time by not giving them information on what the top bidder had bid. The salesman litterally said at the onset that he wanted to "earn" my business, and then proceeded to make the buying process difficult; and in the end refused to give a bid. How can you expect to sell a car if you're not willing to even attempt to "earn" a customers buiness via a competive price. He commented that he wasn't motivate to work with me since I wouldn't be servicing the car there. My adivise is don't waste your time and just go to one of the other 25 BMW dealers in NY. I know I will be. Just a TERRIBLE experience. Johnny Wang is the salesperson who wasted my time and took the dealer out of the competition for a sale of a new 2024 X5 50e. I guess it was too much "work" for him to earn my business.

I had to bring this to everyone notice atleast my fellow - Reddy

I had to bring this to everyone notice atleast my fellow BMW owners as I'm betrayed at this dealership. I drove BMW X5 for 12 years and went for a service as this dealership accepts BMW value service. I was lured into a new X7 deal in May , 2022 and received a purchase agreement close to 100K. I waited almost 4 months to take my build on my name with fully loaded packages as per our family desires for the next 10 years. I took an insurance quote from State Farm and also auto loan from my credit union. Even in September when my new vehicle was about to be delivered from BMW NA, received purchase agreement and was told to pick the vehicle once it's delivered to this dealership. All of a sudden, I get a call from the sales manager whom I trusted throughout the deal that they don't want to do business with me. I sent email to GM and no response for not delivering my vehicle. Reported to BMW NA as I feel like I was discriminated at this place and they kind of took it easy as well and no control on their dealerships. I don't want to leave this matter and take it to the concerned authorities as much as I can so no one else should face this worst experience I faced . Now, I ordered my vehicle through another BMW dealer in September and had to wait another 4 months to take delivery. All of a sudden BMW took away Dynamic Handling Package , the only reason I built vehicle through these dealerships and now I had to take my car without this package which I waited for several years to be part of base X7. If I had to buy the X7M which has DHP as standard package, it would cost another 20K extra. I not only lost my time , money and good interest rate with my banker due to all this apart from driving with a single car for 8 months with kids activities and jobs. So, never ever build a vehicle with this dealer and also with constant changes by BMW NA in removing packages for unknown reasons. Hope you all understand my pain and consider my review before getting into any kind of deal. I can add all the proofs if anyone thinks I'm not telling a true story here my dear BMW friends.