DARCARS BMW of Mt Kisco
Mt. Kisco, NY
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No back and forth with pricing! Alex Pirsos, the sales person was professional and a pleasure to work with. My whole experience was seamless start to finish and that’s rare when buy Alex Pirsos, the sales person was professional and a pleasure to work with. My whole experience was seamless start to finish and that’s rare when buying a car. More
Zero stars. Completely unacceptable service. They were nice enough, but gave me wrong information at every turn. They said the car would be here by end of the Completely unacceptable service. They were nice enough, but gave me wrong information at every turn. They said the car would be here by end of the week - it took a month. They told me my car was there and it turns out it was a different car. The payment guy asked me for a down payment and i had to remind him i had already made it. Very disappointing and i will never use this dealership again. More
If I could leave a 0 star review I would! The service team did unorganized work on my vehicle after being told REPEATEDLY NOT TK TOUCH THE CAR!! THE RHE AROGANT SERVICE MANAGER (JOE) INSITED The service team did unorganized work on my vehicle after being told REPEATEDLY NOT TK TOUCH THE CAR!! THE RHE AROGANT SERVICE MANAGER (JOE) INSITED THAT THEY HAD EVERY RIGHT TO DO THE WORK BECAUSE BMW SAID IT NEEDED IT! IM sorry but the last time I checked I owed the car not BMW. So be advised that if you bring your car there for service they will do what ever they feel like doing tk your car. The only reason they did the work was because they would get paid by BMW. In my opinion thats fraud. They also added false statements to the invoice saaying" customer requested" with nothing could be further from the truth. Would youbdonan oil change on a 10 month old car with 200 miles on it?? Would you ask for a key fob battery to be replaced after only 10 months? I sure disnt because one would expect a 75K car to have a key fob battery last a Lil longer than that. I wouldn't trust this dealership with any service work!! Be warned!!! Also I was told that all the problems with that car are because I only have 200 miles on it....im sorry but at 200 miles a BMW should have ANY ISSUES!! THIS DEALERSHIP IS A JOKE!! More
I had the greatest interaction with Michael Tomaselli. He was professional, knowledgeable and friendly. Shopping for cars can be so stressful. Michael put my mind at ease and I learned a lot from him. I h He was professional, knowledgeable and friendly. Shopping for cars can be so stressful. Michael put my mind at ease and I learned a lot from him. I highly recommend him for your luxury car needs. More
I highly recommend working with Mike if you get a chance. He quickly realized that I was a no-nonsense buyer and was straightforward, transparent, and very responsive. He also impressed me with his excepti He quickly realized that I was a no-nonsense buyer and was straightforward, transparent, and very responsive. He also impressed me with his exceptional knowledge of the BMW portfolio. Exactly what I look from from a sales consultant when I'm buying a car. More


