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West Herr BMW of Buffalo

Williamsville, NY

4.9
424 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 424 reviews

November 02, 2026

Did a great job on rust bubble and painting my tailgate. Once approved as there was some confusion. More

by Jjezioro1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Orzechowski , Mark Carrow
October 24, 2026

Good checking my car, that’s helpful for me and recovery problems, thank you very much More

by FERDOUS AAMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
October 10, 2026

The service was excellent, and the staff was incredibly helpful. I totally recommend going there for your service needs. More

by Sahil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Andres
October 04, 2026

I was pleased with the service I called at 11 and was told to bring the vehicle on at 1 More

by foel218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
October 04, 2026

Easy to schedule service! Excellent service! They update you with texts and video! Professional! Highly recommended! More

by cglieco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
September 28, 2026

My experience was positive. Daryl was knowledgeable and answered all of my questions. I appreciated the information given. More

by Bklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl
September 27, 2026

Very good dealership with knowledgeable and courteous personnel. Took somewhat long to finish the work on my X3 but it involved complicated electric and software issues so that may be the reason. Overall More

by TommyBeemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Darryl , Mark Carrow
September 21, 2026

They do a great job in service especially my advisor Marc gets your car in and completed and keeps us informed it’s much appreciated. More

by kmckay0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
September 18, 2026

The service department is excellent! They go out of their way to get the job done thoroughly and on time, Everyone is happy and helpful. James was a pleasure to work with to get the whol More

by Maru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
September 08, 2026

Excellent service. Kyle at Mini service counter is always helpful. Enjoy bringing my car in for service More

by Nce55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle at mini service
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