24 Massachusetts Volkswagen Dealers

I just bought my second Tiguan from Wellesley VW. - annfisher11

I just bought my second Tiguan from Wellesley VW. This time, my sales person was Mike Eustace. Mike was great to work with. He had even picked out a car he thought I would like based on my initial conversation. He went over all of the options thoroughly and answered all my questions. He was great at communicating next steps. The entire process was easy and fun. I highly recommend Mike and Wellesley VW.

I recently purchased a new vehicle from Mastria - zge08

I recently purchased a new vehicle from Mastria Volkswagen and had an outstanding experience working with Derek. From start to finish, he was extremely pleasant, professional, and very knowledgeable about the vehicle and the entire purchasing process. He made sure every detail was taken care of and truly made the experience smooth and stress-free. One thing I especially appreciated was the thorough orientation he provided on the car. With so many features and amenities, he took the time to explain everything clearly and answered all of my questions patiently. If there was ever a question he did not immediately know the answer to, he made sure to find the information and follow up with me promptly. Even after the purchase, Derek continued to provide exceptional customer service by checking in after I had driven the car for a few days to make sure I was comfortable with everything and didn’t have any additional questions. He also explained what to expect for future service appointments, which I really appreciated. I highly recommend Derek and the team at Mastria Volkswagen to anyone looking to purchase a vehicle. His professionalism, knowledge, attention to detail, and genuine care for his customers truly stand out.

What a fantastic experience I had a Tracy VW Hyannis. - gigidollface

What a fantastic experience I had a Tracy VW Hyannis..from the moment I walked in.I was greeted by Adam...Sharp, polished and a real gentleman! I told him exactly what I wanted and what I wad looking for...He delivered above and beyond! His expertise , professional manner was impressive... Bought my granddaughters dream car...he made the experience so seamless...I went back the following week and bought myself one too...Thank you Adam...!! A big shout out to to Brittney! The finance Queen...outstanding, professional...to the point...my girl for sure.... And...thank you Joe for guiding my hand to many signatures.... To the entire staff...thank you also..kind friendly...a real family... With warm regard, Annmarie DiClemente ..

Staff were super friendly and answered any questions I - norrod.amy

Staff were super friendly and answered any questions I had. They kept communication up in a timely way and gave me regular updates while I waited on my car to be serviced.

The transaction was quick and easy. - Srice.308

The transaction was quick and easy. Connor and the sales team were very knowledgeable and easy to work with.

The entire process was done so smooth and quickly . - grace11777

The entire process was done so smooth and quickly . I called on Saturday night and Evan was there Sunday to show me the vehicle. I told him exactly what I was looking for and he found it. I was very pleased with the entire process. Finance to driving it off the lot. Will highly recommend you guys!

Gabe was my salesperson, he was great very helpful, went - jllam1

Gabe was my salesperson, he was great very helpful, went beyond to help me with some service that I needed on my car

Very good service. - Mark

Very good service. And I trust them fully!!! You doing good job. Thanks so much

Josh made the whole process very easy and answered all of - curranjack21

Josh made the whole process very easy and answered all of my questions thoroughly. He’s professional and I recommend doing business with him.

My service advisors and the technicians at BMW of Lenox - Lisa

My service advisors and the technicians at BMW of Lenox have always done a great job of keeping my car safe on the road and informing me when repairs are needed. The work is always timely and complete & the car is clean when I leave the dealer.

Staff are friendly, quick to find and answer any concerns - idapierce50

Staff are friendly, quick to find and answer any concerns I may have. Find the problem and get it fixed promptly. Thank you so much.

The service manager is extremely unprofessional. - annmariepeters5

The service manager is extremely unprofessional. The quality of work was poor, and I filed a formal complaint with VW corporate. Yes, that BAD

I am finally back in a VW after 27 years. - Shannon

I am finally back in a VW after 27 years. I love my new Tiguan! Thank you all for your help and for making the process easier.

From start to finish, this place was amazing. - Abmorfill

From start to finish, this place was amazing. I felt so welcomed from the moment I stepped in. They were knowledgeable and understanding. They really listened to me about what I wanted and price. Made sure I was comfortable while waiting on processes to finish. Mike Testa was amazing. Truly a great sales person.

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

This is best dealership my husband and I visited. - Sofia Buonafine

This is best dealership my husband and I visited. From the get go Tim was professional, attentive, and knowledgeable about the whole process and our car. Previously to this, we had a couple of bad experiences and we were pretty bummed out until we stumbled upon Volkswagen Minuteman. Easy, relatively fast and smooth experience.

Recently purchased my 4th Quirk VW! Excellent... - just j

Recently purchased my 4th Quirk VW! Excellent experience! No nonsense!! GM Jason Thompson made the whole process seamless, and Yuri was a fabulous assist! A dynamic duo! Loving my new 2020 Jetta SEL with Beats by Dre sound system! AMAZING!! Tatsuka was a super phone liaison as well! I also love the service dept. - Jordan is totally go-to!

Our experience was outstanding. - lsrosner

Our experience was outstanding. Jeffrey Ford was excellent! He was professional, knowledgeable, and kind. He followed up and kept us up to date on our purchase with emails and texts.

My experience with this car dealership was unparalleled. - DanO

My experience with this car dealership was unparalleled. The team here truly understands the essence of customer service, product knowledge, and a seamless sales experience. I had the privilege of interacting with Devante, who promptly and efficiently answered all my questions. The entire process was absent of any pressure or gimmicks, making me feel completely at ease. In addition, I had the opportunity to work with Jason, whose exceptional knowledge, superior customer service, and meticulous attention to detail were truly commendable. The transaction was smooth and hassle-free, making this dealership a recommendation I would readily extend to anyone. Interestingly, I wasn’t even considering a VW until I discovered Father and Sons. I urge you not to waste your time at other dealerships. Visit them, and you’ll be treated like family. Thanks again for everything!

Easy Purchase - Bob Budding

I walked into Atamian VW with a True Car price quite that Cee, our salesperson, immediately said that he would honor. We test drove a Passat TDI and decided that yes, we liked the car, so we closed the deal. The sales manager tried to sell me an extended warranty, but I simply stated that I could handle the cost of any future repairs. Easy enough. I've since had the car service a few times at Atamian. No problems.

The business manager gave me numbers on a used vehicles. - DandaMan

The business manager gave me numbers on a used vehicles. I was ready to finish the purchase until the GM reached back out to me and bumped up the price by a couple of thousands, using the excuse that the pricing was advertise lowered then they are actually selling it for on many websites. The problem with that is when I spoke to the business manager I never mentioned the price or the website. She simply gave me the numbers I saw on the website without me mentioning it to her. As you can see the GM was trying to pull a fast one on me. I use to work in this business so I know they can bump up the prices on used car as much as they want by a click of a button.

I have been going to Kelly VW since they purchased North... - natasha88

I have been going to Kelly VW since they purchased North Shore VW (where I went for years)and many of the same people work at the Kelly dealership. They are ALWAYS pleasant and helpful and personable. They provide GREAT service for anything from a small tiny adjustment to a major repair. It is not a "typical" car dealership mentality when buying or leasing. There is no pressure to buy or push their agenda....the customer comes first. I would highly recommend them!