24 Massachusetts Volkswagen Dealers

I hadn't purchased a car in 20 years, Mike and his team - nliberman

I hadn't purchased a car in 20 years, Mike and his team made it so easy and painless. He did a great job making the process so simple, and I appreciate the thorough walk-through of the vehicle. Much thanks!

John provided above & beyond customer assistance when I - beachbag

John provided above & beyond customer assistance when I left my husband without the key a year and a half after buying the car. All in the name of "personal service with a smile".

Great service on every visit. - Azingarella

Great service on every visit. Staff is very friendly and knowledgeable. Quality work done quickly.

I recently leased a 26 Jetta SE from Mastria VW. - CoreyPerreault

I recently leased a 26 Jetta SE from Mastria VW. My sales man was Hilton Andrade who made the process easy. I was doing research and let him know that to start and he wasn't agressive with tactics. After choosing the VW he was easy to deal with and made the purchasing process smooth. Would purchase from him again.

This is the fourth car I have leased from Colonial VW and - drdeb333

This is the fourth car I have leased from Colonial VW and their customer care and service continues to be exceptional, from the in-person and online sales staff to the service department. I just picked up my new 2026 Tiguan and couldn't be happier with it. While everyone at Colonial VW have always been most helpful, I want to acknowledge two staff members who were really great this time around. Kristine Marino was wonderful in ensuring the lease inspection was taken care of (as I was not able to be there). I was concerned that there would be a problem with my absence, but Kristine did everything and kept me up to date on the process. Without her help, I would have had to wait a week before getting my new car. When I got my new Tiguan, I wouldn't have gotten out of the dealership driveway without the help of Steven Tkacyk. There were so many differences between this Tiguan and the older model, I could never have figured it out without Steve. He spent over an hour showing me every screen and button (so many changes from my last Tiguan!). Here's what made Steve so special - he was exceptionally patient no matter how many times I asked him to repeat something. I have never experienced such kindness and patience in the after sale part of getting a new car. Thank you to Steve and Kristine for your exceptional kindness and help in getting me into my new Tiguan (and literally getting me out of your driveway!).

Great They were very helpful and friendly and - rmcswiggin

Great They were very helpful and friendly and knowledgeable. Made me feel right at home

Sales consultant, Alex Jones, made the process very easy. - newcastle17

Sales consultant, Alex Jones, made the process very easy. Exceptional service, answered all my questions, he was responsive and my test drive was not rushed. I would recommend Alex and Kelly VW very highly.

My wife and I had a great experience working with Evan! - Kbarry0618

My wife and I had a great experience working with Evan! From the very beginning, he was incredibly attentive, thorough, and knowledgeable, and he never once made us feel pressured or rushed. He took the time to walk us through everything and patiently answered all of our questions, which made the entire process easy and enjoyable. We ended up with a great deal on our 2026 Tiguan S and couldn’t be happier! We really appreciate everything Evan did for us and would absolutely recommend him to anyone looking for a great car-buying experience.

My Service manager James was excellent. - rob_beug

My Service manager James was excellent. James was very knowledgeable and kind. Treated me with respect and answered all of my questions and concerns. The Service team did an excellent job on my car. The waiting room is very clean, with coffee, water, and snacks. I highly recommend VW Lenox, MA.

The service manager is extremely unprofessional. - annmariepeters5

The service manager is extremely unprofessional. The quality of work was poor, and I filed a formal complaint with VW corporate. Yes, that BAD

This is my 3rd VW lease in 5 years; Mike Testa was a - mriva1933

This is my 3rd VW lease in 5 years; Mike Testa was a pleasure to work with on 2 of my purchases. Great knowlege of all the cars' features and overall very pleasant personality. Highly recomend Mike! -matt r.

The dealership provided a 5 star experience in selecting - bryan.daitch

The dealership provided a 5 star experience in selecting and purchasing a new vehicle. Easy and seamless transaction.

I am finally back in a VW after 27 years. - Shannon

I am finally back in a VW after 27 years. I love my new Tiguan! Thank you all for your help and for making the process easier.

He showed me both new and used cars and took me on a test - Zeus.heavey

He showed me both new and used cars and took me on a test drive. He gave me a lot of info about the Tiguans and didn't wast my time. It was a great experience.

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

THE BEST! - Andrew Arvedon

THE BEST! Thank you Timmy and Dave at Minuteman VW for making my experience 10 Star. There was none of the dreaded 'car dealership' agony - ONLY an extremely fair deal from the start with Timmy, to all paperwork being completed on time with Dave and the finance department. Everyone was extremely transparent and the car arrived exactly when it was promised. From start to finish - I give this store an A+. And, for my first VW, I love my Golf R!

Recently purchased my 4th Quirk VW! Excellent... - just j

Recently purchased my 4th Quirk VW! Excellent experience! No nonsense!! GM Jason Thompson made the whole process seamless, and Yuri was a fabulous assist! A dynamic duo! Loving my new 2020 Jetta SEL with Beats by Dre sound system! AMAZING!! Tatsuka was a super phone liaison as well! I also love the service dept. - Jordan is totally go-to!

We bought our first VW from Jeff and he was kind and - S.LaFon

We bought our first VW from Jeff and he was kind and professional, went above to ensure we had great service and was very communicative. Maurice, from the finance department was honest, and lacked the pressure of typical financial salesman, and was just extremely genuine. Although we are historically Honda folks, this experience made our switch feel good and excited for our new family vehicle.

My experience with this car dealership was unparalleled. - DanO

My experience with this car dealership was unparalleled. The team here truly understands the essence of customer service, product knowledge, and a seamless sales experience. I had the privilege of interacting with Devante, who promptly and efficiently answered all my questions. The entire process was absent of any pressure or gimmicks, making me feel completely at ease. In addition, I had the opportunity to work with Jason, whose exceptional knowledge, superior customer service, and meticulous attention to detail were truly commendable. The transaction was smooth and hassle-free, making this dealership a recommendation I would readily extend to anyone. Interestingly, I wasn’t even considering a VW until I discovered Father and Sons. I urge you not to waste your time at other dealerships. Visit them, and you’ll be treated like family. Thanks again for everything!

Easy Purchase - Bob Budding

I walked into Atamian VW with a True Car price quite that Cee, our salesperson, immediately said that he would honor. We test drove a Passat TDI and decided that yes, we liked the car, so we closed the deal. The sales manager tried to sell me an extended warranty, but I simply stated that I could handle the cost of any future repairs. Easy enough. I've since had the car service a few times at Atamian. No problems.

The business manager gave me numbers on a used vehicles. - DandaMan

The business manager gave me numbers on a used vehicles. I was ready to finish the purchase until the GM reached back out to me and bumped up the price by a couple of thousands, using the excuse that the pricing was advertise lowered then they are actually selling it for on many websites. The problem with that is when I spoke to the business manager I never mentioned the price or the website. She simply gave me the numbers I saw on the website without me mentioning it to her. As you can see the GM was trying to pull a fast one on me. I use to work in this business so I know they can bump up the prices on used car as much as they want by a click of a button.

I have been going to Kelly VW since they purchased North... - natasha88

I have been going to Kelly VW since they purchased North Shore VW (where I went for years)and many of the same people work at the Kelly dealership. They are ALWAYS pleasant and helpful and personable. They provide GREAT service for anything from a small tiny adjustment to a major repair. It is not a "typical" car dealership mentality when buying or leasing. There is no pressure to buy or push their agenda....the customer comes first. I would highly recommend them!