47 Maryland BMW Service Centers

Excellent, always communicate with me Excellent work on - travers03@msn.com

Excellent, always communicate with me Excellent work on car Explained everything to me Delivers on time

While the insurance company was very slow to respond - steve.tenney

While the insurance company was very slow to respond throughout the repair process, Shawn Coleman was able to move them along and drive the body repairs to conclusion. I'm very happy with the work it is excellent.

Service visit went very well. - hoffinl

Service visit went very well. It was a good visit. Got the vehicle washed as well

Very helpful and responsive, made the process very easy. - legallyblonde99

Very helpful and responsive, made the process very easy. My car looks great! Thank you!

Had a genius class with Amit Thanki! - Jbonacci20

Had a genius class with Amit Thanki! He was awrsome -patient, knowledgeable and reviewed features of my car

Keon Tobin is my service advisor. - Shionrn

Keon Tobin is my service advisor. He is always polite and forthright with his advice. He goes above and beyond to ensure that any work on my vehicle is completed in a timely manner. If there are any issues he notifies me in advance. BMW of Catonsville also provides a family like atmosphere whenever I visit.

Every interaction with the people at BMW of Rockville is - fred.elleman

Every interaction with the people at BMW of Rockville is a treat, especially Suvin and Zachary! If all my interactions were this professional my life would be wonderful!

My service Rep. - Wnewton

My service Rep. Terrance is very good. Tells you just what is needs to be done.

I recently had the pleasure of visiting BMW of Annapolis - Jestin Kuriadom

I recently had the pleasure of visiting BMW of Annapolis for a service appointment, and I couldn’t be more pleased with the experience, especially with the help of my service advisor, Justin Phipps. From the moment I arrived, Justin made the entire process seamless and stress-free. He was incredibly knowledgeable, explaining the details of the service needed for my vehicle in a way that was easy to understand. He took the time to listen to my concerns and ensured that I felt confident that my BMW was in good hands. Justin Phipps went above and beyond, making sure I was comfortable and informed every step of the way. It’s clear that he genuinely cares about his clients and wants to provide the best possible experience. I highly recommend Justin and the team at BMW of Annapolis for any of your service needs!

Domonique provided outstanding customer service and was - Candyrmayo1

Domonique provided outstanding customer service and was so attentive to my needs during my time spent at the service department. He is hands down one of my favorite people at Passport BMW. I know I wasn’t the easiest person to deal with on this particular day but he remained patient and ensured that I was a satisfied customer.

The best service I’ve had since I purchased my car and I - Umar19882013

The best service I’ve had since I purchased my car and I would recommend bmw of Owings mills

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.

My Pontiac Grand Am was involved in a fender bender in... - amanda

My Pontiac Grand Am was involved in a fender bender in which my trunk lid was bent and my rear bumper was punctured. Hanagan's was recommended to me as an inexpensive and high-quality auto repair shop. I was impressed with the quick and friendly service. Even when I had to return to have a followup repair (they had repainted my entire trunk lid and a little bit of the paint had come loose from where the trunk closed), they did the work quickly and cheerfully--no cost. It's never fun to have your car in the shop but Hanagan's at least makes the experience as stress-less as possible

I've been going to this dealer for years. Mr. Franz... - st5325

I've been going to this dealer for years. Mr. Franz Pichardo has always been pleasant, professional, honest and tries his best to give his customers the best prices he can. My vehicle has lasted a long time because as far as I can tell, they do the work as it should be done. When I leave their establishment after having service done, I feel confident I won't have any problems. And I haven't. I'm sorry many people haven't had positive experiences there, but unfortunately it depends on who you deal with. Ms. Jeannie who schedules the appts. is great too.

The Body Shop did an excellent job fixing My Toyota. - Grandchildren6

The Body Shop did an excellent job fixing My Toyota. Jen in the front office called me every week giving me update on it's progress. I can't say enough on the job that they did. I just want to Thank everyone for doing a wonderful job on my 2018 Toyota Rav4 Limited.

Very good dealership. - Anna

Very good dealership. Chase, consultant was very attentive. Explained everything and answered on all questions. Very happy with car.

Rude, non-responsive front desk agents. - sara

Would never recommend. Very poor service department. Repairs not completed. Agents do not answer messages left by phone and email....just one example: have taken car in 2 times to get sunroof leaks fixed. Entire inside of car wet with condensation, floor mats soaked in water. After 2 days and $800+ paid, leaks/water recurred. On 11/11 tried to make appt. via internet but site broken. Sent emails to Brian, service agent and Bob Schrader, Gen. manager to set appt. On 11/12, called, spoke to Leo, Service mgr. Said he would have my car picked up TODAY, would let me know time. Never heard frrom Leo. By 2pm, called Leo, Brian, left messages. Still no responses. Finally got Brian on phone at 4:30. He thought Leo made plans for pickup. Did not say why never answered voice mail messages. Said he would have car picked up tomorrow. FINALLY heard from Leo at 5pm, said he "got busy and forgot". Great service!!??,eh?I Am NOT associated with VW dealership or service. center.