134 Illinois Buick Service Centers
I can’t recommend John Rowe enough. - Dfinn96
I can’t recommend John Rowe enough. Even after purchasing a vehicle from him he is always willing to help with an issue. I appreciate the willingness of Bill Walsh streator said well they are always so timely and honest.
Everyone I have delt with at Driscolls have always been - Michele
Everyone I have delt with at Driscolls have always been kind, helpful, pleasant and accommodating.
Mark was extremely helpful from the moment I walked - markzonghetti
Mark was extremely helpful from the moment I walked through the door and was very easy to work with. He took great initiative in explaining the work being done and some lookouts for what will be next for future service needs. He was a true pleasure to work with and you are luck to have him.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Great and friendly service. - rotonut2001
Great and friendly service. Our family drives 57 miles to service our car at Bocker. Best staff and owner. Wouldnt trust our vehicles with anyone else!
My fan has whistled ever since they changed the cabin - KDDID51
My fan has whistled ever since they changed the cabin filter , I ask if they could fix it , it still whistles . Otherwise service and people are very good
They did the job well. - HMN.405
They did the job well. They also alerted me to potential problems. Scheduled the work as soon as possible for my protection.
Excellent customer service! - Deb D
Excellent customer service!!!! Staff very pleasant from the time I made the appointment, while waiting for my service to be completed, to the technician who performed the work. Highly recommend this dealership!!!
Consistency with service times and quality of staff. - mike.kiley2
Consistency with service times and quality of staff. Coupons provided make a difference. Feel value using them
Service Manager
First time in this service department and thses guys are - ajurado07
First time in this service department and thses guys are great-very friendly and kind
Twenty five years excellent sales and service and - Steve on nites
Twenty five years excellent sales and service and communication from all departments. (Steve, customer always coming in after working all night.) Outstanding competency w their teams all departments.
Always a first rate experience at Castle. - Rjsasse
Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.
Service Lane Manager
Service Coordinator
Rich went above and beyond to get my truck done and to - stevepar5
Rich went above and beyond to get my truck done and to help me out when I need to transportation
Jason was great. - matt200484
Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
Service Writer
I had a fantastic experience working with JC at Zeigler - Juan Carlos
I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!
I had a great experience with having them fix the problem - laural
I had a great experience with having them fix the problem i was having with my car.
Great customer service, great with communication. - adgcmb9
Great customer service, great with communication. They do great work. Always have had a good experience there.
Parts Specialist
I had a great experience with Webb Chevy, very - MARILINA GARCIA
I had a great experience with Webb Chevy, very professional staff and awesome customer service
Assistant Service Director
I didn’t believe in dealerships in the past. - 1981chrismac
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.
Needed help with my license plate cover. - Ariel Davis
Needed help with my license plate cover. Mr. Krieger was extremely helpful and fast with service. Would definitely recommend. Also, every time I come to the dealership, I'm always greeted and get help answering any questions I have.
Steve replaced the starter on my Lexus in the driveway. - Rod
Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
Bob Brockland service department is in a 2 way tie for - norvin_porter
Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.
The service technician (John Hnetkovsky)of this... - 3jc0518
The service technician (John Hnetkovsky)of this dealership is trying to rip me off?SUV drop for special coverage warranty with no CHECK ENGINE LIGHT
Sal was nice and helpful. - KJAHNKE0
Sal was nice and helpful. My oil charge was completed quickly since I waited at the dealership.
Rudy helped us perfectly with everything. - Darek Winnicki
Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.
Assistant Service Manager
Service Consultant
What a great place!! We had been looking for a Tahoe for... - csingleton
What a great place!! We had been looking for a Tahoe for a while with no luck. Graue had what we wanted with a no pressure sale and even went above and beyond and delivered the vehicle to us! Terry Allen was a pleasure to work with. Please consider shopping here when searching for your next vehicle.
Service Technician