44 Florida Volkswagen Dealers

Salesman and Lease Manager were great. - Barrel Proof

Salesman and Lease Manager were great. Highly recommend that you give them a chance and see what they can do for you.

I’ve purchased and leased multiple cars from this - smg33030

I’ve purchased and leased multiple cars from this Dealership, they are top notch.the best in Fla

I’ve worked with Matthew quite a few times now, and he - Jacob

I’ve worked with Matthew quite a few times now, and he has always been professional, informative, and responsive. They make service easy.

Easy access to get to the attendant was very helpful and - zav98

Easy access to get to the attendant was very helpful and explained the importance of the service to me.

BEWARE! - peterzabczyk

BEWARE! Get an Independent Inspection Before You Buy! The sales department is professional, and the customer service during the sales process is excellent. Unfortunately, a great sales experience does not necessarily mean the vehicle you are buying is in good condition. I spent nearly $40,000 on a Genesis, trusting that the dealership had properly inspected the vehicle. Yet, less than a month after the purchase and with fewer than 500 miles driven, I discovered that the brake pads were practically worn out. I learned this only after taking the vehicle to a Genesis dealership, where I was quoted approximately $800 for brake replacement. You would expect essential safety components, such as brakes, to be checked thoroughly during a dealership's multipoint inspection. Unfortunately, that was not my experience. What disappointed me even more was the dealership's response when I brought the issue to its attention. There was no meaningful acknowledgment of the problem, no acceptance of responsibility, and no offer to make things right. Apparently, selling a vehicle with dangerously worn brake pads is not their concern once the sale is completed. This is particularly disappointing because, in many other respects, this is a very good dealership. However, my experience has seriously undermined my confidence in its vehicle inspection process and its willingness to stand behind the cars it sells. My advice to anyone considering buying a vehicle here: have it thoroughly inspected by an independent mechanic before completing the purchase. Do not assume that a dealership's multipoint inspection guarantees that essential safety components are in acceptable condition. A pleasant sales experience is one thing. Selling a vehicle that needs immediate, expensive safety-related repairs is another. Protect yourself, get an independent inspection, and don't take unnecessary risks.

Excellent service and great customer service. - Sweetsmyrna

Excellent service and great customer service. They’re always attentive and explains everything including in the service.

Very pleased with Kristan and her team for the quality - mark

Very pleased with Kristan and her team for the quality they provided me with my yearly maintenance. I will always reccomend Volks of GVL for quality autos and service.

I thank Ms. - sylvanitaf68

I thank Ms. Cheri, my service advisor for her customer service and professional handling of my service at Tom Bush VW on Atlantic Blvd, Jacksonville Florida.

I was looking for a replacement vehicle for my 2024 - cynthiarye68

I was looking for a replacement vehicle for my 2024 Subaru crosstrek that would be easier for me to get in and out of because I have some physical limitations due to a health problem and my age. I bought the 2025 VW Taos because it was easier to get in and out of and it was in my opinion easier to drive. However I quickly discovered that it did not have the safety features that I had gotten used to on my Subaru. Also the financing was difficult and I was not given a reasonable interest rate on the loan compatible with my credit history and ability to pay the loan. This was eventually resolved by the finance representative. When I told the salesman I wasn’t happy with the Taos he tried to push me into a more expensive vehicle without even finding out why the Taos did meet my expectations. It was high pressure get more money from me. The car ended up in the service department because of a minor problem but even the service manager was condescending and unable to do any effective problem solving. He actually said to me “the car doesn’t drive itself” This was very disheartening because it was very difficult for me to handle what became an escalating and stressful event. I felt disrespected as a returning customer who had previously been treated well to what became a nightmare to me of what seemed to be predatory sales behavior and insults to me as not being financially worthy. Any one of these problems would have been unacceptable to any reasonable person but with my health problems and lack of ability to understand such behavior I became increasingly frustrated and angry. This to me was totally unnecessary and I did not find one person at the dealership who tried to understand the problem except the finance representative who was able to treat me rather well. I had previously communicated by email with a sales manger about helping me into a suitable vehicle but found him to be on board with the greedy salesman who wasn’t listening and instead was trying to turn an unfortunate misunderstanding into his own financial gain.

William was my car care supervisor and I rate his service - Toni G

William was my car care supervisor and I rate his service as 5 star. He was prompt in getting my car in and out within 2 hours as I waited for my car. I appreciate that as my time is limited and I hate waiting around all day. He has a great personality and good customer service. I definitely would recommend him to anyone going into prestige dealership in Melbourne to have their car serviced. I also will request him again for my next service on my car.

I had an exceptional experience purchasing my 2026 - Deborah

I had an exceptional experience purchasing my 2026 Volkswagen Tiguan, thanks to Sebastian and Michael. They were incredibly knowledgeable, patient, forthcoming, and attentive to my needs throughout the entire process. They made everything easy and comfortable, and I truly appreciated their professionalism and genuine care. I highly recommend Sebastian and Michael!

I purchased my vehicle from this dealership nearly two - Sean Erik

I purchased my vehicle from this dealership nearly two years ago; my commute is under a mile each way, and I have driven fewer than 20,000 miles. A few months ago, the Bluetooth microphone failed and the check-engine light came on. Before a road trip, I paid for a comprehensive inspection and asked the dealership to check the battery, rearview camera, Bluetooth microphone, check-engine light, and any other maintenance needs. No loaner was available, so I rented a vehicle from the onsite Enterprise location for two days at my own expense. The dealership replaced the battery, but other parts had to be ordered, so I took the car home and waited. One week after the inspection, a tire-pressure warning appeared. A nearby tire shop found that all four tires were significantly underinflated, though none was flat. I informed my service advisor and received an apology. The inspection had also not addressed or mentioned an oil change that was due within 29 days. After a manager apologized, I removed my original review and gave the dealership another opportunity. The dealership later said the replacement part for the rearview camera, Bluetooth, microphone, and related functions had arrived. I had also scraped the bumper while reversing, with paint damage but no dents; the rear camera was not working at the time. At my next appointment, no loaner was available, so the dealership offered a Lyft. It changed the oil, replaced the system for the camera and Bluetooth functions, washed the vehicle, and returned it to me. On my way home, I stopped at a grocery store; when I shifted into reverse, the display said, “The ‘rear view’ camera system is currently unavailable.” After multiple visits, rental and transportation expenses, and lost time, the rearview camera still does not work. It will have been two years this November since I purchased the car, and I am concerned the dealership is delaying resolution until lemon-law time limits expire. ____ Update: After I spoke with the dealership, there may have been a miscommunication issue. Yes, my initial experience was rough, but as a customer, they listened, and rectified the situation. The I may not have had the best experience initially, but the customer service provided by the manager Adam, more than made up for it.

Ryan was an outstanding salesman! - lindaboriedugan

Ryan was an outstanding salesman! Rate his work ethic 10 out of 10! I would highly recommend this dealership and go speak to Ryan if you wanna buy the car!

Best dealership I've contacted. - Johnson

Best dealership I've contacted. Very transparent honest and cars like new, defiantly will recommend