Gunther Volkswagen of Fort Lauderdale

I have been servicing my cars over 23 years at this location. I recently had an oil change. I now know, for sure, not to trust any longer. I was told my car needed work; that already was done and up location. I recently had an oil change. I now know, for sure, not to trust any longer. I was told my car needed work; that already was done and up to date. I guess, it would have been redone unnecessarily, if I consented to the stated work needed. I cannot return to this dealership any longer as they have lost my trust. More

I purchased my vehicle from this dealership nearly two years ago; my commute is under a mile each way, and I have driven fewer than 20,000 miles. A few months ago, the Bluetooth microphone failed and the years ago; my commute is under a mile each way, and I have driven fewer than 20,000 miles. A few months ago, the Bluetooth microphone failed and the check-engine light came on. Before a road trip, I paid for a comprehensive inspection and asked the dealership to check the battery, rearview camera, Bluetooth microphone, check-engine light, and any other maintenance needs. No loaner was available, so I rented a vehicle from the onsite Enterprise location for two days at my own expense. The dealership replaced the battery, but other parts had to be ordered, so I took the car home and waited. One week after the inspection, a tire-pressure warning appeared. A nearby tire shop found that all four tires were significantly underinflated, though none was flat. I informed my service advisor and received an apology. The inspection had also not addressed or mentioned an oil change that was due within 29 days. After a manager apologized, I removed my original review and gave the dealership another opportunity. The dealership later said the replacement part for the rearview camera, Bluetooth, microphone, and related functions had arrived. I had also scraped the bumper while reversing, with paint damage but no dents; the rear camera was not working at the time. At my next appointment, no loaner was available, so the dealership offered a Lyft. It changed the oil, replaced the system for the camera and Bluetooth functions, washed the vehicle, and returned it to me. On my way home, I stopped at a grocery store; when I shifted into reverse, the display said, “The ‘rear view’ camera system is currently unavailable.” After multiple visits, rental and transportation expenses, and lost time, the rearview camera still does not work. It will have been two years this November since I purchased the car, and I am concerned the dealership is delaying resolution until lemon-law time limits expire. ____ Update: After I spoke with the dealership, there may have been a miscommunication issue. Yes, my initial experience was rough, but as a customer, they listened, and rectified the situation. The I may not have had the best experience initially, but the customer service provided by the manager Adam, more than made up for it. More

the worat dealership . ..they are dishonest..rhey dosent honor their words trying to scame you..dont ever go there ..they are dishonest..rhey dosent honor their words trying to scame you..dont ever go there More

My experience was really great. My sales consultant Widler Fanatis was very kind, friendly, honest and showed great professional skills. I will share my wonderful experience with my My sales consultant Widler Fanatis was very kind, friendly, honest and showed great professional skills. I will share my wonderful experience with my friends, colleagues and family members and refer them to Gunther VW to be a part of this amazing adventure! More

The best experience with my 2 cars lease contract, thx Orlando Guarin to take the time to give us the best deal , I been Gunther costumer since 2008, I'm really happy with my Jetta and my Atlas Orlando Guarin to take the time to give us the best deal , I been Gunther costumer since 2008, I'm really happy with my Jetta and my Atlas More

The best for our Volkswagen cars. .. A classic dealer with loyal customers...thank you, thank you! .. A classic dealer with loyal customers...thank you, thank you! More

I want to take a moment to recognize Sales Associate Joel Badio for his professionalism, knowledge, and dedication to ensuring his customers are treated fairly and respectfully. I have purchased numerous veh Badio for his professionalism, knowledge, and dedication to ensuring his customers are treated fairly and respectfully. I have purchased numerous vehicles throughout my lifetime, and Joel was straightforward and forthright. My vehicle purchase was stress-free and pleasant. Additionally, Joel's professionalism is further evident by his quick responses to telephone calls and text messages post-sale—one of my best experiences purchasing a car without exception. I highly recommend Gunther Volkswagen Fort Lauderdale and Joel Badio if you are in the market for a New, Certified, or Used Vehicle. I look forward to cultivating a long-term client relationship with Joel Badio and Gunther Volkswagen Fort Lauderdale. Sincerely, David J Conklin, Jr. More

Gracias Julian y John ! !! Muy buena experiencia, en la compra y papeleo, super atentos y profesionales, definitivamente regresare cuando se venza mi arrendamiento. !! Muy buena experiencia, en la compra y papeleo, super atentos y profesionales, definitivamente regresare cuando se venza mi arrendamiento. More

Paperwork took a while but excellent service went to Rick Case and came right back to Gunther just because of the customer service by Joel Badio and the Manager excellent I would recommend Gunther all the wa Case and came right back to Gunther just because of the customer service by Joel Badio and the Manager excellent I would recommend Gunther all the way. More

They were extremely nice and helpful for the deal done in the morning and I found the car that I wanted to get! Thank you Alan for all the help!!! the morning and I found the car that I wanted to get! Thank you Alan for all the help!!! More