2,132 Florida Used Car Dealers

I purchased an RX 350L and would like to install a tow - Nick

I purchased an RX 350L and would like to install a tow hitch kit on my vehicle. Since April 4th, I have been attempting to obtain detailed information regarding the estimate I received, as when I visited the parts department, the cost and necessary parts were significantly lower than those quoted. No one has been able to return my inquiries since the 4th to explain the discrepancy. When I visited the service department in person, also on Apr.4th, no advisor was able to assist me; they simply stated that the parts are the tow hitch and harness and the labor cost would be around $1,000 without even verifying the information (even though the same labor in the quote I received was $435.00). In other words, total neglect. I am very frustrated and disappointed with this poor service from Lexus of Winter Park’s service department. If you are considering having any service performed at this dealership, it would be advisable to seek another with better customer service.

Everything was great. - martino55

Everything was great. Could not have been better. The delivery was exceptional. Sales and delivery people were great.

They were very professional and understanding. - Iamworthy2

They were very professional and understanding. I’m completely satisfied with the way they handled everything.

Un excelente servicio del señor Juan montane en la tienda - peraltayandris

Un excelente servicio del señor Juan montane en la tienda de Miami lo recomiendo 100 %

We just purchased a Jeep Gladiator with Brett! - 123kids

We just purchased a Jeep Gladiator with Brett! He made the whole process quick and easy!

As much as I dislike car shopping, Joel Badio made the - Pablo

As much as I dislike car shopping, Joel Badio made the experience smooth and effortless. He was kind, patient, and addressed all my questions without hesitation. Joel was honest, friendly, and transparent throughout the entire process. If you're in the market for a Mazda or VW, I highly recommend reaching out to Joel Badio. He will make the process easy, and you'll feel great about your purchase when you drive off in your new car. Thanks, Joel – I truly appreciate everything you did!

I recently purchased a Honda Passport from Honda - Dr. Guelden Olgun

I recently purchased a Honda Passport from Honda Gainesville. Initially, I was quite disappointed with the buy due to an issue that I noticed right after the purchase. However, I want to emphasize how impressed I was with their customer service. Despite my initial frustration, the team at Honda Gainesville was incredibly helpful. They listened to my concerns with patience, addressed the problem promptly, and made sure it was resolved to my full satisfaction. Their support turned a negative experience into a positive one. I truly appreciated their professionalism and dedication to customer care. Overall, while the buying experience had a rocky start, the way they handled the situation convinced me that I made the right choice with Honda Gainesville! I’m now enjoying my Honda Passport, and I would recommend Honda Gainesville for their exceptional service!!! Thanks Paul McArthur, Luis Espania, Mark Couey, and all of Honda workers with a friendly welcoming smile..

This is the Porsche dealership that every enthusiast - Bill S.

This is the Porsche dealership that every enthusiast should deal with. Porsche Certified Brand Ambassador, Robert Kearney has assisted me in ordering all the extras the way I wanted them. Business Manager, Ed Trombley is the best at describing the programs offered to protect my 911 investment. He also has an awesome desktop paperwork presentation. I never felt pressured or uncomfortable. Instead I was made to feel like a Valued Customer! Bill S.

Dominque i am in love with the service that he provided - laquanda Dilworth

Dominque i am in love with the service that he provided for me with my purchase i will be back and will be sending my family to him

I purchased a 2020 Vantage last December from Holman Ft. - Dcampeas18

I purchased a 2020 Vantage last December from Holman Ft. Lauderdale, with 5900 miles and a Timeless Warranty. Last week I had it appraised and it turns out the entire car had been repainted prior to my purchase. While the appraiser said it was a very good job, it had twice the thickness of factory paint and had several tape and overspray areas. When I called Holman, they basically told me it was not their problem and I should take it up with Carfax. They were less than pleasant, and I honestly was not expecting that from a luxury car dealer that had supposedly Certified the car and thoroughly inspected it prior to selling it to me. I have purchased over 80 cars in my lifetime and have never been totally dismissed as I was today. If anyone is in the market for a car I would highly recommend a different Aston Martin dealer.

Geovanny and Yves were very experienced in knowledge of - LX

Geovanny and Yves were very experienced in knowledge of their duties and interested in getting me the best deal possible for my circumstances. I had a vehicle and number in mind that they were able to achieve working as a TEAM. Second vehicle purchased at CC KIA.

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Greenacres - ebeepath

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Greenacres Nissan, and it was all thanks to Phillip! From the moment I walked in, Phillip made the entire process smooth, stress-free, and enjoyable. His professionalism and genuine care for his customers were evident every step of the way. Phillip took the time to understand exactly what I was looking for and presented me with options that perfectly matched my needs and budget. He was incredibly knowledgeable about the vehicles and explained everything in detail, ensuring I was comfortable and informed before making a decision. What truly stood out was his patience and no-pressure approach. He treated me like family, answering all my questions with honesty and transparency. Thanks to Phillip, I drove away in a car I absolutely love, feeling confident about my purchase. If you're looking for a top-notch experience and a salesman who truly has your best interests at heart, go see Phillip at Greenacres Nissan. You won't be disappointed!

Couldn’t be happier with my experience at Michael’s - Dhampton7251

Couldn’t be happier with my experience at Michael’s Autos! They really went out of their way in getting me into a vehicle. I appreciate Rich and Frank for all their hard work. Thanks again to you both.

the trade-in value i received for my old car and the - Linda Crosswood

the trade-in value i received for my old car and the price they gave me for a toyota exceeded all my expectations! their customer service is on point and the personable approach made it such a pleasant visit as well. thank you!

Very disappointed in my purchase from this dealership, I - Br8y3n

Very disappointed in my purchase from this dealership, I got $6k off MSRP, but there must be underlying reasons. I have had nothing but problems out of the vehicle since I purchased it, and the whole reason for buying a new vehicle is to not have these problems. First off, the week after I bought it, I realized that the wipers were misaligned and scratching the side of my window, had to take time out of my work schedule to go get it fixed. The 2nd issue and biggest issue is a big mechanical issue, every so often the vehicle misfires and is unable to drive, it happened to my wife the first time and we took it to get serviced and they said “according to records this has happened before”…they supposedly fixed the issue but 3 weeks later IT DID THE SAME EXACT THING!!! Now I have to take more time out of my work schedule to get it serviced and hopefully fixed before I contact the BBB… Makes me think there was a reason a brand new car is marked down $6k… very disappointing and will not buy from them again.

Very professional, very accommodating to our schedules. - LourdesV

Very professional, very accommodating to our schedules. Very knowledgable sales men. They treat you like you’re the only one there shopping for a vehicle. Undivided attention.

Got an appointment really quick. - BD122155

Got an appointment really quick. New brakes, drives great! Wonderful experience at Lakeland Chrysler Dealership! Thanks Pat for your help!.

Quiero agradecer a todo el personal de la tienda de - Andrea Pietrini

Quiero agradecer a todo el personal de la tienda de Hollywood, especialmente a Eliana por ayudarme a mi y a mi hijo a comprar dos hermosos carros al mejor precio. Les recomiendo vengan y tendran una maravillosa experiencia!!!

Sold me a lemon traded the car for another lemon and now - najepooh22

Sold me a lemon traded the car for another lemon and now won’t respond to me

I went there to look for a vehicle for my dad, super - tybrentado93

I went there to look for a vehicle for my dad, super awesome and helpful. Carly and Mr. Jim were so incredibly kind and helpful with my 1,000,000 questions and even when they were closed were still super communicative and helpful. As annoying as I was, they still helped me out with everything to surprise my dad! They kept their promises of standing behind their vehicles and go above and beyond to help their customers. I have recommended to everyone I know and am super appreciative for Mr. Jim, Carly and Johnathan for everything.

Orlando! - tamarisjames

Orlando!!!, best salesman, didn’t come to buy just browse, left with the car I wanted in about an hour, not to diminish the other salesman , but Orlando took care of us from introduction to driving off the lot.

Encontre El carrito de mi sueño , en Este Dealer , la - Ani

Encontre El carrito de mi sueño , en Este Dealer , la atencion fue especial de parte de Carlos me mostro todos los carros hasta que quede satisfecha realmente con El que yo queria, y hasta El momento me ha salido de maravilla con mi hunday 2016. Exelente servicio. Lo recomiendo 100%

My name is Robert McGhie and purchased a 2023 Hyundai - robertmcghie

My name is Robert McGhie and purchased a 2023 Hyundai Santa Fe 2.5 on March 15th and was a smooth transition with Alejandro Fonseca.There was a 2nd key fob missing and was told some lady had it and assured me it would be taken care of. I drove home to West Palm Beach and on Saturday I noticed that the car wasn't clean. I contacted the salesman about the not being clean and talked about the key fob. Still working on it. I contacted Rick Case Hyundai Plantation and asked to speak to a manager and left a message on voicemail. After calling on 3 separate attempts and leaving messages not one response. Finally reached Alejandro Fonseca and asked if they would send a new key fob and he replied no. This purchase has been my 4th Hyundai and this last purchase at Rick Case Hyundai Plantation is my worst experience in 60 years of a purchase. This happened to be my 1st experience at Rick Case Hyundai Plantation and terrible communication. One month has gone by and not one text message or phone call.

Legitimately the smoothest vehicle transaction in my life - Ben

Legitimately the smoothest vehicle transaction in my life and I’ve purchased over 20 cars personal and business. My wife and I called on a Aunday when many other dealers were closed, spoke to Andrew Chisholm, told him what we wanted, he tracked down the exact trim package and color we set up and appointment came and and drove away with the New Pallisade with in 1.5hrs including detail, finance ect. Thanks Andrew, Victor, and the rest of the team, could not be happier.

These guys get it. - R.CharlesIII

These guys get it. The indoor showroom is great, the whole experience was just wonderful. You won't be disappointed. Ask for Gage in the sales department.

This branch scams customers. - alex.sheremet.27

This branch scams customers. Bought a used vehicle (4k miles, almost new). The vehicle had the windshield cracked. They made the decision to replace the windshield with an not original one. They did this before selling it to me, and without giving me the choice. I just discovered that the new windshield has a hairline, barely visible crack. It's obviously not cause by any impact, it must be either stress or could very well been there from the beginning. The response from the service manager: We do not handle not original parts. Go talk to Gina (from some third party company who installed the windshield). Bottom line, they sold me a defective vehicle, and funneling money to their friends. If anybody reads this - avoid.

Kraft Nissan has been taking care of myself and my family - mdupree

Kraft Nissan has been taking care of myself and my family for many years now. Not once have I ever had an issue and I have always felt like family. It’s always a pleasure working with Mr. Kraft and all of his wonderful staff.

Worst dealership ever. - whatever

Worst dealership ever. I wouldn't recommend a deer to purchase a vehicle from here. The Sales personal is unknowledgeable, and the managers are just collecting a check and scamming people. 1. They will pull your credit 100 times even when you come in approved already. 2. No one seems to know what they are doing. 3. The cars on the site never look like the cars on their lot. 4. Don't bother about calling for any assistance because no one knows how to properly transfer calls if you can get someone on the phone. 5. Every single last one of their employees are professional scammers. 6. They will charge you $300 to transfer a tag. 7. POOR Customer service 8. LACK of professionalism 9. LACK of compassion 10. SCAMMERS -100/10 WOULD NOT RECOMMEND

Reviews from the web Autotrader 4. - Jeffrey L.

Reviews from the web Autotrader 4.8/5 1,728 reviews CARFAX 4.4/5 383 reviews Google review summary Reviews All oil43 job38 inspection24 technician22 +6 Sort by Most relevant Newest Highest Lowest Jeffrey L 10 reviews I recently had the pleasure of purchasing a brand-new Infiniti QX80 from HANANIA INFINITI Orange Park, and I can confidently say that the entire experience exceeded my expectations in every way. … More stacey brown Local Guide·257 reviews·1533 photos 4 months ago Brought my vehicle in for routine maintenance and a tire repair. The repaired tire did not have air, even though was guaranteed air was put in. Got vehicle home, checked tire, no air and vehicle alarmed no air in tire. The tech was told, … More 🙏❤️3 Hanania INFINITI of Orange Park (Owner) a year ago Stacey Thank You for your 5-star review! Congratulations on your new car! Hanania Infiniti is honored to be your Infiniti dealer in Jacksonville! If Hanania Infiniti can assist you in anyway please reach out to us at (904)512-2382 Angel Duncan Local Guide·108 reviews·289 photos 3 months ago Took my CPO vehicle in to have the battery replaced (thinking it would be a quick, simple, straight forward appointment). Unfortunately, that was not the case. After several hours and several hundred dollars spent, my vehicle was returned … More Hanania INFINITI of Orange Park (Owner) 2 months ago Angel, we thank you for taking the time to share about your visit. All of our reviews are closely considered so that we can continue to improve our processes and provide the best service to our customers. We value your feedback, and we would welcome the opportunity to turn your next experience into a positive one. J Glenn 1 review 3 weeks ago New While visiting your store last week looking for a new vehicle, I received diligent and professional customer service Mr. Clarence Crasberry. I would recommend to any new customers to reach out to him for an exceptional customer experience!! Jeffrey L 10 reviews a minute ago New I recently had the pleasure of purchasing a brand-new Infiniti QX80 from HANANIA INFINITI Orange Park, and I can confidently say that the entire experience exceeded my expectations in every way. From the moment I walked through the doors, I was greeted with professionalism, friendliness, and genuine hospitality. My salesman, "Scott", was exceptional throughout the entire process. He was extremely knowledgeable about the Infiniti lineup, especially the QX80, and took the time to walk me through every feature and trim option. He never once made me feel rushed or pressured, which made the experience that much more enjoyable. Scott listened to my needs, answered all of my questions, and made sure I found the perfect vehicle that matched both my lifestyle and budget. Behind the scenes, "Henry and Mark", the managers, were equally impressive. They were transparent, respectful, and clearly had my best interests in mind. They worked with me to make sure the deal was fair and that I was getting the most value for my investment. The financing process was smooth and efficient, and I truly appreciated their no-nonsense, customer-first approach. All in all, I highly recommend HANANIA INFINITI Orange Park to anyone in the market for a premium vehicle. Scott, Henry, and Mark went above and beyond to make sure I had a great experience, and I couldn’t be happier with my purchase. Thank you for making this such a memorable and positive car-buying journey!

Craziest price change on the FLY! - SadExperience

Craziest price change on the FLY!!! My Experience with This Dealership I reached out to this dealership regarding a vehicle they had for sale, and while the sales associate was initially helpful, my overall experience was disappointing. At first, they were not flexible on pricing, but they did confirm that their dealer fees were around ~$1,000 or less, which was more reasonable compared to other dealerships. Vehicle Price Changes Since the vehicle had been sitting on their lot unsold for a while, I waited for the price to drop. Over time, the price changed as follows: 2/08/25: + $932 → $22,922 2/15/25: - $1,172 → $21,750 3/02/25: - $760 → $20,990 3/06/25: - $490 → $20,500 Trade-In Agreement When I initially contacted them, they agreed to match my CarMax trade-in offer—as long as I went in and got the official paperwork. That seemed fair and wasn’t an issue for me. The Bait-and-Switch On 3/07/25, a full day after they had dropped the vehicle price to $20,500, I reached out to the salesperson to proceed with the purchase at their listed price—without any negotiation. As soon as the salesperson went to speak with a manager (or whoever makes pricing decisions), they increased the price online before my eyes: 3/07/25: + $1,250 → $21,750 In all my years of purchasing vehicles, I have never seen a dealership raise a vehicle's price live the moment a customer is ready to buy. I immediately showed the salesperson the previous price on their website, which I had been looking at just before they changed it. The vehicle was also listed on other platforms at $20,500, and I even sent them screenshots as proof. Broken Promises & Dishonest Practices Not only did they refuse to honor their own listed price, but they also went back on the trade-in agreement. After making me go to CarMax for official paperwork, they suddenly lowballed me on my trade-in—despite having already agreed to match the offer. To make matters worse, they had the audacity to act as if they were "doing me a favor" by honoring their new, inflated price, rather than any of the previous prices they had posted. Final Thoughts Personally, I would avoid this dealership at all costs. If they can manipulate their website pricing on the fly, how can you trust that any of their listed prices are accurate? Imagine reaching out about any vehicle on their site, only for them to raise the price by thousands of dollars after you show interest. This isn’t about unexpected fees—this is about outright price manipulation. Mistakes happen, but the consistent price drops over an entire month prove this was intentional, not an accident. This was nothing more than a classic bait-and-switch—and a pathetic one at that. I’ve attached screenshots on Google Maps so you can see for yourself. As you can see, they edited the main site while I was working with them, and the other sites are obviously delayed due to replication time.