On Dec 18,2024 I was helped by Steve Lang in looking at - Kimt10g
On Dec 18,2024 I was helped by Steve Lang in looking at 2021 rave 4 xle premium with 18,808 miles. To begin with, before driving the car on the road he went over every button in the car to show what it could do and how to adjust it - without even knowing whether I would bye the car. On the test drive he let me experience the different driving features and engine modes until I was comfortable, more than once. Upon return,we practiced parking as well.he answered and provided me with all the reports of inspections and warrantees and tie and brakes. In deciding to buy the car, he helped me totally step by step through the process clarifying everything.
Having contacted over 20 other dealers since October -across CT and in NY and MA- I can say that Steve was the first salesperson to value me as a person who had an interest in a car that he believed to be what I said I was looking for. He helped me as well through the trade in process of my car. Other sales people have treated me a some lady, some elder, not a pricey customer,etc. I had expected to put a deposit down and get family to help me thru the process to avoid being scammed but I was able to understand the whole process and benefits from his expertise, value for the customer as an individual , and feel comfortable myself buying the car that is best for me. If you have an employee of the year or a model salesperson to mentor others, it should be him. I was not landing to service my car at a dealer,,but I will now and recommend this dealer to others as a refreshing change from dealers out to make the most from you.
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