Toyota of Stamford

Excellent customer service! Spencer even came in on his day off to ensure my vehicle gets done. Spencer even came in on his day off to ensure my vehicle gets done. More

The side mirror was easily installed as it was a plug n play. However, when replacing the mirror switch in the center console, they broke a piece of the trim off. I didn’t notice until the next day when play. However, when replacing the mirror switch in the center console, they broke a piece of the trim off. I didn’t notice until the next day when it fell off. You don’t notice it because it fits like a puzzle piece back into place. I can get some super glue to hold it in place but the fact they did it without saying a word…is more than annoying. Of course since I drove off with it like that yesterday, they would likely deny doing it. More

My service visit (April 7–9) for my 2007 Lexus RX 400h to diagnose a parasitic battery drain was extremely disappointing due to poor workmanship and misleading diagnosis. Contradictory Battery Diagnosis: diagnose a parasitic battery drain was extremely disappointing due to poor workmanship and misleading diagnosis. Contradictory Battery Diagnosis: I was pressured into an unnecessary purchase when the team insisted my 6-week-old 12V battery was "bad" and required replacement to proceed with the diagnosis. Independent testing at Advance Auto Parts and AutoZone confirmed the original battery was good and only required a recharge. Unauthorized and Negligent Workmanship: Upon pickup, I found evidence of "shoddy workmanship". The liftgate power motor was disconnected without my permission, despite the vehicle having a dedicated disable switch. Additionally, the second-row DVD player/center light console was left disconnected, the panel below the dashboard was loose and incorrectly installed, and a clip covering the hybrid motor is now missing. Physical Damage to Vehicle: The dashboard now has a small crack and several chip marks that were not present before the service, which are a direct result of the disassembly and reassembly process. I have documented all claims with photographs of the damage, improper installations, and the independent battery test results. I am awaiting the dealership's plan to rectify the damage and restore confidence in their service. So far no acknowledgement of my formal email complaint. No naming employees... More

The work was done quickly and I had the comforts of the waiting area as the time passed. Good experience.. waiting area as the time passed. Good experience.. More

Nikson at Toyota Stamford was Professional Courteous Had our car ready for pick up and explained everything we needed to know I will refer Toyota of Stamford to all of my friends Fred Brash Had our car ready for pick up and explained everything we needed to know I will refer Toyota of Stamford to all of my friends Fred Brash More

On my eighth lease with Toyota and picked up my 2026 Rav4 XLE today. Awesome vehicle, but the staff at this dealership was just as awesome. I will be returning at the end of this lease for another. The proce XLE today. Awesome vehicle, but the staff at this dealership was just as awesome. I will be returning at the end of this lease for another. The process was smooth and quick. The entire staff was professional, kind and awesome. Tony my sales person and the sales manager Burton are the best. Thank you guys and see you on my next lease. More

I highly recommend Toyota of Stamford! Very professional and quick and easy! They were able to match my budget. Jefferson was super accommodating. Very professional and quick and easy! They were able to match my budget. Jefferson was super accommodating. More

Customer service was excellent. All my questions were answered with no hesitation and professionalism, thank you All my questions were answered with no hesitation and professionalism, thank you More

Toyota of Stamford has always treated me and my 2018 Camry Hybrid very well. My car has 110,000 miles on it, and it is still running beautifully. Camry Hybrid very well. My car has 110,000 miles on it, and it is still running beautifully. More

The sales representative was excellent and very kind. However, the loan officer showed a bad attitude after I decided not to purchase the extended warranty. Honestly, she may need to consider a different However, the loan officer showed a bad attitude after I decided not to purchase the extended warranty. Honestly, she may need to consider a different position if she can’t treat customers respectfully. More