What a happy experience! - Bob the Electrician
What a happy experience! In all honesty, this was my first dealership visited and I promised myself I wasn't going to buy a car here at this time. I had a fairly good idea of the model I was looking for, and we were greeted by Lourdes, who asked a few questions and took us to see a couple of vehicles. Both were very clean for being kept outside.
After Lourdes gave us an overview of the car, we were invited for a test drive. We drove the surrounding suburban streets as well as the nearby interstate. When we returned, we were brought into the business area, and spoke about what we liked about the cars. Lourdes gave me some numbers, and I demurred, saying I wanted to look around a bit. She casually asked what figures I was looking to spend, and having done my homework, I offered just over dealer invoice, not thinking it would be accepted. After a little back and forth, we made a deal.
At no time did I feel pressured- and this was the most relaxed I've ever been in a dealership.
We had virtually and identical experience with the finance department. Everything was spelled out in as close to plain English as possible, with all questions answered succinctly. I am very happy with my new vehicle, the deal, and my treatment from Stamford Honda
Read More