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Westbrook Honda

Westbrook, CT

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247 Reviews
Welcome to Jon Lorensen's Westbrook Honda, in business since 1982, and conveniently located at Exit 65 off I-95. We offer a full complement of New, Certified and Pre-Owned vehicles that all come backed by the Lorensen Advantage that saves you over $1500 with 8 exclusive no-charge value guarantees! Westbrook Honda is an EXCELL Validated Honda Dealer, one of Honda's highest accolades, awarded to dealerships that have demonstrated a commitment to total customer satisfaction. So, from Sales to Service and everything in between, at Westbrook Honda...we treat every visitor to our dealership as an honored guest in our home...every day, every time, without fail...no exceptions! Thank you for considering Westbrook Honda.
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1 Flat Rock Place

Westbrook, CT

06498

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Showing 247 reviews

September 15, 2026

Experience was quick and easy! Communication was clear and process was straightforward. Beginning to end took less than a week. Would do it again! More

by Chnn777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Sean Bowen is always friendly and professional and is a great asset to the dealership. Service is always quick, thorough, and friendly provided by knowledgeable service advisors. No one tries to upsell More

by dtktrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
Apr 24, 2025 -

Westbrook Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Westbrook Honda. It's great to know that Sean and our service team have made such a memorable impression with their friendly and professional service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Glen O’Connor Service Manager | goconnor@westbrookhonda.com; 860-577-2304

December 31, 2024

From the moment I decided to purchase a car from Westbrook Honda, my phone started ringing with dedicated, enthusiastic and pleasant sales people calling to start my process. It was a few minutes ov More

by eferreira217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, Dan, Tim and Tom
Dec 31, 2024 -

Westbrook Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Westbrook Honda are glad to have you as a customer.

December 03, 2024

I have been working with Sean Bowen for a number of years now having bought a number of CRVs and Ridgelines. It is very easy to work with Sean, he always makes it a priority to say hi when I come for service More

by Jason D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westbrook Honda responded

Thank you, Jason, for your kind words for Sean and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Westbrook Honda.

August 18, 2024

From when I first called to see if Westbrook Honda had a Honda CRV Hybrid that I could test drive, everyone at the dealership treated me as being very important. In other dealerships I felt more like cattle More

by Lincoln Barr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Berkery
Aug 19, 2024 -

Westbrook Honda responded

Lincoln, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Congratulations on your new Honda CRV Hybrid! We look forward to continuing to serve you in the future!

June 15, 2024

As a walk-in first time customer, I was greeted, served promptly and efficiently by my excellent service advisor, and found the experience exceptional. I will return for my next scheduled service appointme More

by chipb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Berkery
Jun 17, 2024 -

Westbrook Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 28, 2024

Everything went smoothly and I had a great experience. I was able to get the car I wanted at a price I could afford. I dealt with Emily Konrad, she was knowledgeable, efficient and helpful. It was the More

by DCarr10760
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Konrad
May 30, 2024 -

Westbrook Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 22, 2024

Everything was done with ease. From the drop off of my car, getting the loaner, updated text messages, etc. Not to mention when I got my car back from Shannon, her and the recon te More

by katie.pescatello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon!
Apr 22, 2024 -

Westbrook Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Katie, and we look forward to working with you again.

March 14, 2024

I feel I am in good hands when I have service done at Westbrook Honda. Feeling safe in your car is very comforting, and I am comfortable having them service my car. More

by Philandpatp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Berkery
Mar 14, 2024 -

Westbrook Honda responded

Phil and Pat, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Westbrook Honda.

February 29, 2024

The sales person Leo Gallego was Very friendly and professional . I will recommend him if you need to get a car . More

by Flabrusa01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Westbrook Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Leo or the team can do to assist you, please do not hesitate to let us know. We are always happy to help!

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