46 California Audi Dealers

Ivan and Taylor really did an amazing job. - MATTAVANESIAN

Ivan and Taylor really did an amazing job. I am very grateful I purchased another Audi from Rusnak Audi Pasadena.

Amazing, kind,go the extra mile staff. - hernanm0929

Amazing, kind,go the extra mile staff. I'm so grateful for their help. Love you guys.

Every one we dealt with was top notch, the salesman, - thundre111

Every one we dealt with was top notch, the salesman, financial, and the manager. Would highly recommend this dealership.

Our sale’s person, Paul Lommen, was a real delight to - marc

Our sale’s person, Paul Lommen, was a real delight to work with. He took our two 2023 leased Teslas in trade for two Audi Q60 e-trons. He was a fantastic sales person and my wife and I would work with him again.

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

My experience with Audi Riverside was exceptional! - Suepotter

My experience with Audi Riverside was exceptional! From John Scholz, the General Manager to Blake Lewis my sales person, I could not say enough of how smooth the process was. Blake set himself apart from any other sales person I have dealt with in the past. He found the car I was looking for and sent me a personalized video of the car. And from there we made the deal. I picked up the car a few days later. Just had to sign! Blake took extra care in showing me the ropes of all the car has to offer with most patience and detail. Thank you Blake! You have a bright future with your salesmanship.

I've been a service customer for years a d Hugo and Brian - KARLENEGRAHAM

I've been a service customer for years a d Hugo and Brian are the best. That's why I'm back. Sean was incredible!

I feel like a person when I bring my car in and am well - Linda93

I feel like a person when I bring my car in and am well taken care of while my car is being worked on.

Nothing but world class Philippe is a rockstar no - Iratherbehooping

Nothing but world class Philippe is a rockstar no pressure sales man went over the car and stayed late to make sure I was taken care of , Brenda in finance is a monster !! They have a life time client in me !! I will be back 🤝

I needed a car for my grandson who I love dearly. - ympierce

I needed a car for my grandson who I love dearly. This car had to be reliable, safe, and have sporty features for a young man. We found it!!! Mr. Jones answered all our questions professionally and with statistics to prove all the information. I could not ask for a better fiduciary, we were in good hands. A wonderful experience. Thank you for treating us with respect and dignity.

Great service and friendly, professional staff who - KENNATHER

Great service and friendly, professional staff who ensured that I was kept apprised of the necessary repairs and the services rendered.

I had an amazing experience today in leasing a new Audi - gbbarroso13

I had an amazing experience today in leasing a new Audi Q5 at Audi San Diego, This is the second time I leased a car there. Lucas, the sales consultant, listened to my requirements and delivered everything that I asked for. Lucas is very knowledgeable, proactive, and a great ambassador for the Audi brand. In addition, Lucas is honest and has integrity. I highly recommend Audi San Diego and Lucas.

The best dealer I have ever been- I felt like in family - laurentkhaiat

The best dealer I have ever been- I felt like in family and between Nadia the General Manager to her son Shafiq and my salesman Mo and all the staffs there from low to high were all fantastic so I thank you

I’m. - Ly phan

I’m. Happy with all your service there every one excellent job perfect customer care and answer all my questions

Awesome support and exceeded customer experience from - Awesome Support Chris.

Awesome support and exceeded customer experience from Christopher Pitambara. He so good at follow up with my after service and listened to my feedback. Took care after service issues addressed and I am happy about the issue is fixed. 5 Star for him and well deserved for rewards and promotions. Great work Audi and always happy driving.

This review is because of the outstanding service that - Brooke Miller

This review is because of the outstanding service that Nazila provides. Her consistent commitment to excellence allows us to feel confident in the service provided.

Had a nice experience with the folks here. - Angy

Had a nice experience with the folks here. Eventually the pricing didn't work out because I felt lowballed at my trade in cost, but the people were nice and transparent and I got the feeling that they tried to help me out as they could.

We recently purchased our Audi And Moe was the service - Maur972

We recently purchased our Audi And Moe was the service technician Who helped us with a couple of minor issues with maintenance He had our car ready to go in no time Very pleased First class treatment

My experience with Escondido Audi was seamless from start - ehaligowski

My experience with Escondido Audi was seamless from start to finish. I would highly recommend this dealership to anyone who wants to buy an Audi. This is my first Audi and I'm wondering why did I wait so long to get one? I wish I started at Escondido Audi to start working with Alan was a shirt, sheer delight.

Great service. - Probowler715

Great service. My service advisor is very professional and courteous. She a great asset to the Audi Family. Many thanks

I had to wait 3 minutes before someone acknowledged I was - kk

I had to wait 3 minutes before someone acknowledged I was standing there. Guys just standing around talking. Looked at me & looked away without saying anything until the manager finally came over. Very disappointing. After that, the guy who helped me was nice, but was taking over for Jake, who was supposed to help me & they let me know this. Just not the experience I was expecting from Audi. If I lived closet to Newport, I’d go there in a heartbeat. Hopefully it was just an off day for these guys.

Great salesman and the service department workers was - KEIYONCHISLOM14

Great salesman and the service department workers was cool and friendly. Car was nice and clean and coffee was excellent.

Phil Ramirez represented Audi’s world class reputation - Marco

Phil Ramirez represented Audi’s world class reputation well. The work was on time and the vehicle is back to standard.

Prompt,Courteause and provided shuttle. - hymerallan

Prompt,Courteause and provided shuttle.Appreciated the video they sent. Will use again for sure.

This is absolutely the worst Audi store in the world! - occustomsteve

This is absolutely the worst Audi store in the world! All they do is lie to their customers and commit fraud on the daily. As a previous employee I can tell you first hand They do not CPO cars until they are sold and sometimes they don’t certify them at all. They also rip off the customers by charging for a ceramic coating that they NEVER put on the car. Believe me you are getting scammed from the minute you walk in the door! The GM is an incompetent fool who encourages his staff to lie and defraud the few customers that they actually do get in the door. STAY AWAY FROM THIS STORE!!! There are dozens of other Audi stores that will give you the proper treatment a True Audi customer deserves. Buyer beware at this store!!!

I recently had the pleasure of meeting Erik Crosson. - Omar Castro

I recently had the pleasure of meeting Erik Crosson. I couldn't be more satisfied with the experience! From the moment I walked in, Erik - was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle. Moreover, Erik had me work closely with Mehrad Navid, who went above and beyond to find me the best interest rate and monthly payment. I appreciate the team at Audi in Calabasas.

They have always been welcoming, polite and helpful - tlsmith2006

They have always been welcoming, polite and helpful during my purchase and recent service appointment.

Recently purchased a car from Santa Monica Audi, and Sean - Adiss

Recently purchased a car from Santa Monica Audi, and Sean Mollabagher was great from the time I submitted my inquiry online till drove the car off the lot took only a few hours. Sean was Very professional and honest a great person to deal with when you go to Santa Monica Audi ask for Sean not many people like Sean are around these days

I have been going to DTLA Audi for almost 20 years. - elziewheeler

I have been going to DTLA Audi for almost 20 years. Best service, professional, friendly and consistent with their service.