It was good it was good it was good it was good it was
good
good
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by Hhhhhh
May 18, 2026 -
Audi Marin responded
We’re delighted you’re satisfied with your new Audi e-tron. Paul is here to support you with any future needs. Thank you for sharing your feedback.
Tried to accomodate, process was somewhat fast.
Great facility. Paul was very nice and willing to help out.
Great facility. Paul was very nice and willing to help out.
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by Lolo
May 17, 2026 -
Audi Marin responded
We appreciate the 5-star rating and are pleased Paul could assist you. It’s great to hear you found our facility welcoming and the process efficient. Enjoy your new Audi and safe travels.
Paul and Edgar were terrific in answering all my
questions and having the vehicles I wanted to look at available when I arrived.
questions and having the vehicles I wanted to look at available when I arrived.
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by lisabrigulio
Other Employees Tagged:
Edgar and Leonel
May 13, 2026 -
Audi Marin responded
We appreciate you calling out Paul’s attentive help in answering all your questions and having our Audi inventory ready for you. It’s terrific to hear everything you wanted was on hand when you arrived. Congratulations on your new Audi and please let us know if there’s anything else we can do.
Very welcoming without the hard sell.
Efficient and respectful of the customers time. Knowledgeable and eager to get answers to customer questions.
Efficient and respectful of the customers time. Knowledgeable and eager to get answers to customer questions.
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by george.psefteas
May 12, 2026 -
Audi Marin responded
Thank you for your kind review of Audi Marin. We’re delighted to hear you felt welcomed and appreciated our efficient, knowledgeable, and customer-focused approach without any pressure. Providing a respectful and seamless Audi experience is always our goal, and we truly appreciate your support of Audi Marin!
The entire team that we worked with were very pleasant,
knowledgeable, and helpful. They patiently answered all of our questions and went to great lengths to make us feel valued. I look forward to havin
knowledgeable, and helpful. They patiently answered all of our questions and went to great lengths to make us feel valued. I look forward to having my new car serviced at Marin Audi and to future purchases !
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by Dkern
May 12, 2026 -
Audi Marin responded
Thank you for your wonderful review of Audi Marin. We’re thrilled to hear our team provided a pleasant, knowledgeable, and helpful experience while taking the time to answer all of your questions and make you feel valued throughout the process. Delivering exceptional customer care and a seamless Audi buying experience is always our goal, and we truly appreciate your support of Audi Marin. We look forward to assisting you with your future service and vehicle needs.
From the responsiveness of the dealership to my online
inquiry to the knowledgeable Paul who guided us through the sales process (and plied me with Cappuccinos), Leonel who made the mountains of paperwork
inquiry to the knowledgeable Paul who guided us through the sales process (and plied me with Cappuccinos), Leonel who made the mountains of paperwork for payment easy to navigate, and Angelina, who very patiently set me up with the Audi app, this was the smoothest car purchase I have made in a long time.
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by renategordon
Apr 29, 2026 -
Audi Marin responded
Thank you for your 5-star review of Audi Marin. We’re thrilled to hear our team delivered such a smooth and enjoyable experience from start to finish. Providing responsive communication, knowledgeable guidance, and seamless support throughout the Audi buying process is always our goal!
Audi Marin, Paul Lommen, Jason Arnold, and the whole team
are exceptional! Repeat customer here, this my fourth new vehicle, I'm an Audi Marin customer for life!
are exceptional! Repeat customer here, this my fourth new vehicle, I'm an Audi Marin customer for life!
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by turbobrick09
Mar 30, 2026 -
Audi Marin responded
Thank you for your 5-star review of Audi Marin. We’re honored to have earned your loyalty as a repeat customer and thrilled to hear Paul, Jason, and our team continue to deliver an exceptional Audi buying experience. Congratulations on your fourth Audi. Providing a premium, customer-focused sales experience is our priority. We truly appreciate your continued trust and look forward to assisting you for years to come!
My wife and I bought a new Q5 from Audi Marin.
Our salesperson, Paul, was very friendly and worked with us to find the perfect car. The entire sales process was smooth and quick!
Our salesperson, Paul, was very friendly and worked with us to find the perfect car. The entire sales process was smooth and quick!
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by ryjennings
Mar 10, 2026 -
Audi Marin responded
Thank you for your great review of Audi Marin! We’re delighted to hear you and your wife had such a smooth and enjoyable experience purchasing your new Audi Q5. Paul will be happy to know his friendly approach helped you find the perfect vehicle. Providing a professional, seamless Audi car-buying experience in Marin is always our goal. Congratulations on your new Q5, and we truly appreciate your support.
Very communicative and straightforward with pricing and
getting the deal done. There was a problem that popped up with the car and they made sure to correct it before delivery.
getting the deal done. There was a problem that popped up with the car and they made sure to correct it before delivery.
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by Asarakki
Other Employees Tagged:
Cooper
Mar 10, 2026 -
Audi Marin responded
Thank you for sharing your experience! We’re glad to hear our team provided clear communication and straightforward pricing, and that the issue with the vehicle was fully resolved before delivery. We appreciate you choosing Audi Marin and look forward to assisting you again.
Paul was great overall.
I didn't enjoy a couple of things when he asked me what car I was driving, and when I replied, "A Ford Maverick", he laughed. Not sure what that laug
I didn't enjoy a couple of things when he asked me what car I was driving, and when I replied, "A Ford Maverick", he laughed. Not sure what that laugh was about, but there was no need to do that. Also, the parking lot for the test drive was tight, and after the test drive, he took over and didn't let me park, based on the assumption of my driving capabilities, which, BTW, there were wrong.
Besides those 2 issues, the rest was a good experience.
Before I was ready to leave, Leo Silva showed up to introduce himself, and he was very respectful and friendly. Great interaction with him.
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by GA
Other Employees Tagged:
Leo Silva
May 20, 2025 -
Audi Marin responded
Thank you for taking the time to share your experience, GA. We're pleased to hear that overall your visit went well and that you had a positive interaction with Leo Silva—he'll be glad to hear your kind words. We also appreciate your candid feedback regarding your test drive experience. We always aim to provide a respectful and inclusive environment for every guest, and we regret that parts of your visit did not meet that standard. Your comments have been shared with our management team to ensure we continue improving. We hope to have the opportunity to serve you again and deliver an even better experience next time.