Audi Ontario

Dealership is very good and people that work there are very helpful. I would recommend them to friends and family. very helpful. I would recommend them to friends and family. More

We bought a $125,000 car and we can't get a second key. They gave us a non-working key, believed to have been swapped with another vehicle. We also cannot access the online system because there is another They gave us a non-working key, believed to have been swapped with another vehicle. We also cannot access the online system because there is another user they have to remove. I am rather notorious for losing keys so this is important to us. My husband has made numerous calls and absolutely nothing has been done. It's been months. Excuse after excuse. Salesperson, useless. Manager, useless. All they have to do is get us a working key. Simple. The purchase itself was fine. But when you walk out that door after your purchase, you mean nothing apparently. I can't imagine what would happen if we had a mechanical issue or something serious. Needless to say, we'd go somewhere else for any service needs. More

Always accommodating! !! Thank you Dani Paiz for she makes sure my car is well taken care of, even last minute visits. !! Thank you Dani Paiz for she makes sure my car is well taken care of, even last minute visits. More

Veronica Gomez at Audi Ontario had the best customer service when it came to helping me find my car. She was very patient especially when I went in having no specific car in mind. When I finally found t service when it came to helping me find my car. She was very patient especially when I went in having no specific car in mind. When I finally found the Perfect car with all the bells and whistles she was able to work the best deal. I’m so satisfied with what she was able to do. I will definitely be back for the next one. She’s highly recommended. Thank you Veronica! More

Thank you Shawn Nabi for all of your help making the purchase experience fast and easy. It is truly appreciated purchase experience fast and easy. It is truly appreciated More

I decided to take my R8 to Audi Ontario for an oil change, since it is close to my work. After a couple of days since I picked up my car from your dealership, the low engine oil light has come on. N change, since it is close to my work. After a couple of days since I picked up my car from your dealership, the low engine oil light has come on. Needless to say, I am very disappointed in the service I have received. The oil change is WAY overpriced at over $1,200 (in comparison, my oil change last year at Audi North OC was $550.) And that is just for an oil change; no other maintenance items like fluids, etc. For an oil change at that price, it is inexcusable that the technicians did not put enough oil in my R8. An R8 technician once told me that changing the oil in an R8 is comparable to pouring a pint of beer or glass of champagne. If you pour it fast, you get a lot of bubbles; you have to wait for the bubbles to settle, and pour more into the glass. Same with the oil for an R8- you have to let the oil settle, check the level, then add more. The technician at Audi Ontario obviously did not do it correctly. I checked the final invoice and the labor for the oil change was $900. How many hours does it take for an oil change to warrant $900 in labor charges? I can’t help but feel ripped off. The only positives were that Dani was nice and had a pleasant personality, and the loaner was clean and in good condition. Unfortunately, that does not make up for all the negatives with Audi Ontario's service department. More

I had the pleasure of working with Ralph Perez during my second service for my 2024 A4 S-line. Ralph was incredibly professional, communicative and thorough, lightyears better than my previous experiences second service for my 2024 A4 S-line. Ralph was incredibly professional, communicative and thorough, lightyears better than my previous experiences at Subaru dealerships, which elevates my experience as an Audi owner that much more! More

I'm very satisfied with the immediate action of the problem. Very professional approach of the employee especially Titan Hiseh who help us. problem. Very professional approach of the employee especially Titan Hiseh who help us. More

Miranda was great and super helpful! Thank you again for the experience. I love my new car! Thank you again for the experience. I love my new car! More

Audi Ontario is the ideal destination for buying new or used cars. The service is top-notch, and the vehicles are among the safest on the market today. And supported by Audi care. Overall, it offers a gr used cars. The service is top-notch, and the vehicles are among the safest on the market today. And supported by Audi care. Overall, it offers a great experience with welcoming staff and Denise Galaviz, Jeff Sulier, Farzy Rashid. Thank you for that experience Thank you RH More