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i.g. Burton Lewes Automall
Lewes, DE
294 Reviews
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294 Reviews of i.g. Burton Lewes Automall
February 07, 2023
Ran multiple credit checks without my consent. Told that if I didn’t buy the car, there were 40 people waiting for it. Both lease and purchase payments greatly exceeded projected value of the vehi Told that if I didn’t buy the car, there were 40 people waiting for it. Both lease and purchase payments greatly exceeded projected value of the vehicle. Follow up phone call from sales manager was abrasive and accusatory (because of this review). I.G. Burton has permanently lost a loyal customer! More
by jdacb
Employees Worked With
Zach Montgomery
August 19, 2022
We came to Lewes for the week with our family vehicle. It started riding rough about an hour outside of Lewes. We made it here and parked the car. On Monday when we tried to start the car to take it to th It started riding rough about an hour outside of Lewes. We made it here and parked the car. On Monday when we tried to start the car to take it to the dealership, it wouldn’t start. Bryan, the service director, helped us find towing when onstar couldn’t. He started looking at the vehicle on Tuesday and was able to tear apart the engine, get parts, replace them all, and have the engine back together by Friday. He kept us well informed and did everything he could to get us our vehicle back before we had to head home which is almost 4 hours away. He and the entire staff at Burton were absolutely incredible. If you need service while you’re in Lewes look no where else. More
by jasbrenner
Employees Worked With
Bryan Reynolds
October 22, 2020
Bought a used GMC Terrain Danali at I G Burton, great price, very honest salewoman named Christie not like most salesmen. So if you go to this dealer ask for her. A+++.............Steve Patton price, very honest salewoman named Christie not like most salesmen. So if you go to this dealer ask for her. A+++.............Steve Patton More
by Stephen Patton
Employees Worked With
Christie Worrell
May 23, 2019
They took my truck and DESTROYED it WILL TAKE YOUR VEHICLE ON BEACH FOR FUN WITH THEIR FAMILY. So, I bought my truck there, which it is really nice and kinda hard to find. The salesman ( WILL TAKE YOUR VEHICLE ON BEACH FOR FUN WITH THEIR FAMILY. So, I bought my truck there, which it is really nice and kinda hard to find. The salesman (chris) was pretty laid back, cool, and easy to talk to. Had little trouble financing, but they worked to find someone to finanace, and at a better rate then i thought i would get. Great. 3 days later, have been noticing a ticking noise under the hood... not good. Take it back, they say ok, we will look at, and then gave me a loaner.... wow, couldnt ask for more.... except, why didnt anyone else hear that when THEY purchased the truck. I bought it on one of those super super windy days, so i could only visually inspect. Anyway... 3 weeks later (and a couple days) i get it back.... wow. This thing is disgustingly dirty INSIDE. The driver side... the passenger side... AND the back seats... floor and seats themselves. Sand, dirt, HAIR... about 4-5 inch dark thin curly hair. I have shaved hair as well as my son... which is only people ever in that truck. I look in the back... too which i locked both tail gate and bed slider BEFORE i dropped it off, and both were unlocked upon retrieving...the motor is under the hood... not the bed. Truck has full leather interior with salt water stains running down the seats in the back now. Look underneath... bolts aren't in all the way because crossthreaded so when wind catches it... yup... gone. I was sooo happy to get this truck... and their mechanics took it for family fun for the weekend or whatever.... and then, did ... very bad (trying to refrain) work. I bought a very nice truck, and because i had to have warranty work done on it.... they thought it was their 4 wheel drive loaner vehicle. I am BEYOND mad. How would u feel to get and see that. Update... looked under hood and plastic positive terminal cover is busted completely off.... and where i thought battery cover..... gone. Have about a billion pictures of everything, but cant show here. SOOO mad. This is my personal vehicle i spent so much money on to drive my woman and our kids around in.... and these people took it (without permission... from me anyway) to beat up, wreck the interior.... and do whatever they wanted. How is that ok??? More
by Maxvoltage
Employees Worked With
Chris klein
