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i.g. Burton Lewes Automall

Lewes, DE

4.7
294 Reviews
Call Dealership (302) 703-4340
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17861 Coastal Hwy

Lewes, DE

19958

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294 Reviews of i.g. Burton Lewes Automall

October 13, 2024

We give a good review for IG Burton. We have recommended Brett to our family and friends. More

by Spicemare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Cox
Report | Print
Oct 15, 2024 -

i.g. Burton Lewes Automall responded

Thank you so much for your fantastic review! We greatly appreciate your recommendation of Brett to your family and friends. At IG Burton Lewes Automall, we strive to provide outstanding service, and it's wonderful to hear you had a positive experience. We look forward to assisting you again in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 12, 2024

Service on time as promised. Staff was extremely knowledgeable and helpful will return as always More

by Rpfeffer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Cera
Report | Print
Oct 15, 2024 -

i.g. Burton Lewes Automall responded

Thank you so much for your kind words! We greatly appreciate your feedback about your experience at IG Burton Lewes Automall. It's wonderful to hear that our staff met your expectations and provided knowledgeable and helpful service. We look forward to welcoming you back next time! Sincerely, The i.g. Burton Lewes Automall Team

October 12, 2024

Easy scheduling. Great service advisor. In and out in less then 3 hour for 4 tires and service. More

by ed.donnelly911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Oct 15, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an easy scheduling experience and received great service at IG Burton Lewes Automall. It's fantastic that you were in and out in less than three hours for your tires and service. We look forward to seeing you again for your next visit! Sincerely, The i.g. Burton Lewes Automall Team

October 12, 2024

Excellant communication. Appreciate service rep kept in touch by text....Service manager is very friendly and very helpful. More

by arser705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pavusik
Report | Print
Oct 15, 2024 -

i.g. Burton Lewes Automall responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at IG Burton Lewes Automall. Effective communication is key, and we're glad that our service representative kept you updated. We appreciate your feedback and hope to assist you again in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 11, 2024

Courteous, knowledgeable,prompt service. Suggested repairs explained thoroughly to someone who has absolutely no mechanical training. More

by Rhemp81211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Johnson
Report | Print
Oct 14, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the courteous and knowledgeable service you received at IG Burton Lewes Automall. It's great to hear that our team was able to explain the suggested repairs clearly for you. We look forward to assisting you again in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 11, 2024

Great customer service. Work completed followed by notification of ready for pickup. Good communication throughout process. More

by baerrl1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Orth
Report | Print
Oct 14, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your wonderful review! We're glad to hear that you had a great experience with the customer service and that our communication met your expectations. We truly appreciate your feedback and look forward to serving you again at IG Burton Lewes Automall in the future! Sincerely, The i.g. Burton Lewes Automall Team

October 11, 2024

Great selection, great service, great people. We have been happy with all aspects of I.G.Burton! More

by johnzig13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pavusik
Report | Print
Oct 14, 2024 -

i.g. Burton Lewes Automall responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our selection, service, and team at IG Burton Lewes Automall. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The i.g. Burton Lewes Automall Team

October 09, 2024

Compassionate caring staff always looking out for you. The best I have ever encountered. I will always reccomend them More

by robertleewhitejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stanton
Report | Print
October 09, 2024

I bought my used Buick Encore and was told by finance manager I would get one free oil change. When I made appointment they said it was not in system. Had to get get my Salesperson to come and vouch. I t More

by shorty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer in Sales
Report | Print
Oct 11, 2024 -

i.g. Burton Lewes Automall responded

Thank you for sharing your experience with us. We understand how concerning it can be to have the Check Engine light come on, especially when you rely on your vehicle for daily and out-of-state travel. We appreciate your feedback regarding the complimentary oil change and the communication challenges you faced; it’s important to us that our customers have a seamless experience at IG Burton Lewes Automall. Please feel free to contact us directly so we can address your concerns about the Check Engine light and ensure you receive the service you need in a timely manner. Your comfort and safety while driving are our top priorities. Thank you for your patience as we work to resolve this. Sincerely, The i.g. Burton Lewes Automall Team

October 09, 2024

They do a great job always really good service and very thorough. Definitely recommend to anybody More

by Abacoa607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan is awesome.
Report | Print
Oct 11, 2024 -

i.g. Burton Lewes Automall responded

Thank you so much for the wonderful review! We at IG Burton Lewes Automall appreciate your kind words about our thorough service. Your recommendation means a lot to us, and we look forward to seeing you again soon! Sincerely, The i.g. Burton Lewes Automall Team

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