
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Overall Good Service Good service overall: Skilled technicians, friendly staff, however a little pricey compared to the competition and service area amenities are lacking Good service overall: Skilled technicians, friendly staff, however a little pricey compared to the competition and service area amenities are lacking compared to the competition. (ie. WiFi is always down, etc.) More
Good Dealership, Poor Sales Person Decent dealership with an awesome service department, however the sales person we got stuck with was terrible. Super pushy and aggressive, and refuse Decent dealership with an awesome service department, however the sales person we got stuck with was terrible. Super pushy and aggressive, and refused to sell us the car we wanted, instead insisted on trying to upsell us into a vehicle we didn't want. Refused to take a cash sale and wanted us to finance a new vehicle instead. Very disappointing overall, especially considering how great the service department is. We ended up going to Rock County Honda in Janesville and had a much better sales experience and bought the car we wanted! More
Great service. Been a Zimbrick Honda customer for years and always pleased with the quality of the staff from the service advisors to the technicians. All top shelf Been a Zimbrick Honda customer for years and always pleased with the quality of the staff from the service advisors to the technicians. All top shelf people. More
Great Customer Service! I went to Zimbrick unsure of what I was looking for. John Marks was very patient and went through each scenario with me (leasing, buying used and buyi I went to Zimbrick unsure of what I was looking for. John Marks was very patient and went through each scenario with me (leasing, buying used and buying new). When I finally decided which option was best for me he worked hard to make sure I was comfortable with my purchase. He was not pushy and made purchasing a new car a little less stressful. Shortly after purchasing my car I wanted to make a change and John was extremely helpful in making that happen. More
Express Oil Change Top notch customer service. I stopped in without an appointment on the day after Thanksgiving. I was pleasantly surprised they got my car in & the tim Top notch customer service. I stopped in without an appointment on the day after Thanksgiving. I was pleasantly surprised they got my car in & the time I spent at the dealership was flawless and went quickly. More
Great Customer Service I have been Honda Zimbrick customer since 1998. Great Service always from everyone I deal with I have mostly dealt with Lynn in getting new vehicl I have been Honda Zimbrick customer since 1998. Great Service always from everyone I deal with I have mostly dealt with Lynn in getting new vehicles and Tom in servicing the vehicles. Their both wonderful people to deal with and Zimbrick should feel so lucky to have them assisting customers. The Honda vehicles are top notch. Never any issues with any of the vehicles I have gotten. Scott Rocca More
Great experience! I had a great experience! Stephen had a loaner car ready for me, called with updates and then again when they were done with the service. I had a great experience! Stephen had a loaner car ready for me, called with updates and then again when they were done with the service. More
Awesome service! My service advisor was Tom. He was so friendly and helpful. Also, I was very impressed that I asked to have a loaner for the day and it was no probl My service advisor was Tom. He was so friendly and helpful. Also, I was very impressed that I asked to have a loaner for the day and it was no problem. That little loaner held all my Christmas shopping packages. Then when I returned they pulled my car up next to the loaner so I could transfer everything indoors where it was warm and dry. They fixed my recall no problems! I would definitely use this center again! More
Always great! Everyone at Zimbrick Honda is always so helpful. I never dread going to Zimbrick to get my car serviced. I think this is remarkable, especially becau Everyone at Zimbrick Honda is always so helpful. I never dread going to Zimbrick to get my car serviced. I think this is remarkable, especially because I'm a woman and don't always feel comfortable bringing my car in. More
Service exceptional Service was excellent as always, Tom Strahota always goes above and beyond to satisfy his customers. He is always willing to accommodate customers n Service was excellent as always, Tom Strahota always goes above and beyond to satisfy his customers. He is always willing to accommodate customers needs and is accurate in his time estimates More