Zimbrick at Fish Hatchery Road

Exceptional Dealership Very pleasant experience purchasing a new Honda. Quoted a great price, informed me of all incentives available, and did not push any unnecessary extra Very pleasant experience purchasing a new Honda. Quoted a great price, informed me of all incentives available, and did not push any unnecessary extras. Pressure-free and hassle-free experience. More

took care of things in a timely manner. Service manager is always friendly, thorough, gets things done that he says he will do & has the vehicle ready when he says it will be ready. Service manager is always friendly, thorough, gets things done that he says he will do & has the vehicle ready when he says it will be ready. More

Third time purchase Zimbrick West has been our go to dealer for many years and we just purchased our third vehicle. Steve Wencel has been our sales agent on all the purch Zimbrick West has been our go to dealer for many years and we just purchased our third vehicle. Steve Wencel has been our sales agent on all the purchases. He and the whole team do a fantastic job of finding all the available discounts and deals. More

Repeat Customers We had an appointment with Gregg Butler on Monday and by Friday I drove off in my QX50! Gregg sold us our QX60 two years ago. The Infiniti has a very We had an appointment with Gregg Butler on Monday and by Friday I drove off in my QX50! Gregg sold us our QX60 two years ago. The Infiniti has a very comfortable ride, plus the responsiveness and safety features tip the scale. Why did we return? We like the product and Gregg makes sure you understand what the vehicle can do and will always answer our questions. More

Zimbrick West—a great dealership!!! Purchased a new vehicle—everyone I came in contact with was extremely professional, knowledgeable, organized, and friendly. Everyone was happy to answ Purchased a new vehicle—everyone I came in contact with was extremely professional, knowledgeable, organized, and friendly. Everyone was happy to answer questions and the patience to follow up on any discussion I needed clarification on. Thanks to everyone for making this purchase a comfortable experience. Really am pleased with my new vehicle. More

Great place to buy a used vehicle. John Barr was a great person to deal with. Patiently answered my many questions and I didn’t feel pressured in making a decision. I felt he was willi John Barr was a great person to deal with. Patiently answered my many questions and I didn’t feel pressured in making a decision. I felt he was willing to work with me in negotiating a deal rather than his taking control of the process. Highly recommend looking here for a used vehicle. More

Always a great experience This is my second lease with Chris and Zimbrick and I will absolutely continue to bring my business to them and recommend them to others. The service This is my second lease with Chris and Zimbrick and I will absolutely continue to bring my business to them and recommend them to others. The service is fantastic and the staff is so friendly! Chris drove around the lot twice just to bring up a vehicle to show me the color! They ran pricing on two different vehicles with different down payment amounts just to make sure I was getting what I wanted at the most affordable price! This staff is fantastic!! More

Nice service center but pricey. All employees were friendly and courteous. Waiting area was roomy, clean, and accommodating. Service on vehicle was as expected. A good experience, bu All employees were friendly and courteous. Waiting area was roomy, clean, and accommodating. Service on vehicle was as expected. A good experience, but prices were high. More

Whoa. Great Service Tim, Lindsay, and Scott: I'm writing to congratulate you three on hiring, training, and retaining such excellent super-committed staff. I'll sta Tim, Lindsay, and Scott: I'm writing to congratulate you three on hiring, training, and retaining such excellent super-committed staff. I'll start with Mike Werner who works on your Service Desk for the Repair Shop at your Fish Hatchery Road Zimbrick Honda location. He was the first of the three men who made my Zimbrick experience, and more importantly, my wife's Zimbrick experience, perfect. Next was Eric Rodde on your Honda Sales team, also at your Fish Hatchery Road location. Lastly, because we wanted to consider Nissan products, was Ben Tam on the Nissan Sales Team at your Madison East location. All of these men are on the front lines of an obviously very well-run organization. And our Madison area community is lucky that your teams come to work every day and so seriously set the highest of high bars in terms of providing near-perfect customer experiences. I hope all three of you managers have the resources you need as this year comes to an end, to make sure these gentlemen know that *you* know, ..., of their impressive value. All the best and thank you again. Sincerely, Daniel "Scott" Winger Verona, WI Cc: Mike, Eric, and Ben More

Great Service and People Just a great dealership to work with for everything related to your car. Great people, make you feel like family each and every visit there. Just a great dealership to work with for everything related to your car. Great people, make you feel like family each and every visit there. More