Zimbrick Hyundai Eastside

We drove 50mi for a scheduled test drive. When we arrived, we were told the car was out on a test drive and were told if it was purchased, we would not be able to drive it. Understandable b When we arrived, we were told the car was out on a test drive and were told if it was purchased, we would not be able to drive it. Understandable but we sat for 35 min waiting after we saw the car leave. It never came back and had obviously been purchased. No one informed us. No way to treat any customer. More

I've always brought my 2 Hyundai's here for service. They are always on-time and very affordable. I cannot say enough good things about the service and parts department. are always on-time and very affordable. I cannot say enough good things about the service and parts department. More

My husband and I came in short notice and met with Gerald. We had a budget we hoped to stay in and two options of vehicles we were looking at. We test drove one and it didn't meet our needs. We test d Gerald. We had a budget we hoped to stay in and two options of vehicles we were looking at. We test drove one and it didn't meet our needs. We test drove a 2nd vehicle that was unknowingly above our price range. After we returned from our 2nd test drive, Gerald was already working with another client and his overall demeanor had shifted to cold and uninterested. He showed us the sheet with payments and it was a $100-$150 higher then we wanted to pay. When I explained that it was over budget, the conversation was done and he was ready to walk away, with no discussion. I realized following that interaction that our budget was unrealistic but Gerald was not interested in taking the time to talk with us about that. Gerald said he would call if something we were looking for came in, but never asked our number. For a salesman of 31yrs experience the whole situation was very disappointing. The only thing he wanted to know is if our credit was A+ (which it is.) We went to a different car dealership, met with people who talked with us, we had a better reality of our budget and brought home a new to us vehicle. If Gerald would have taken the time and talked with us, rather then giving us the cold shoulder and dismissing, maybe the outcome could have been different. More

John Leung was so helpful getting us into our 2015 Santa Fe that we went back and he found us a new 2020 Santa Fe and we love it! Thanks John Fe that we went back and he found us a new 2020 Santa Fe and we love it! Thanks John More

I bought my new vehicle (2020 Santa Fe) back in July and am still on cloud nine. I was honestly afraid of working with car salesmen due to what I’ve heard in general about dealerships and also what I’ve exp am still on cloud nine. I was honestly afraid of working with car salesmen due to what I’ve heard in general about dealerships and also what I’ve experienced at other dealerships. My grandma was looking for a new vehicle and checked out this dealership. She worked with Johnny Herndon and I’m so glad she brought me with. Not only did he help her find the perfect vehicle for her....but I was so impressed that I knew I didn’t want to work with anyone but him. He helped me find the perfect vehicle for me and helped bring me out of my comfort zone as I thought I was only going to go with a Ford! Everyone I have met at this dealership has been amazing. Even the two gentlemen who opened the doors of the showcase room while it was pouring rain, Johnny drove my vehicle out...nothing but smiles and laughter. You can tell this is a dealership full of people who love their job and love helping others. I have been telling others about you!! More