Zeigler Hyundai of Racine

***Update**** since my last review below and giving a one star. Seigler Hyundai has come back and did what I feel is right on the what happened the previous day. I was happy with how we were able to work t star. Seigler Hyundai has come back and did what I feel is right on the what happened the previous day. I was happy with how we were able to work together and we are now owners of a new Hyundai. I feel how things went today would have been worthy of a 5 star if this is as the first time in and going they the buying, but since the trouble the night before I could not give a 5 star. Thank you to Emily in her efforts to right the wrong. More

Go to Emily Sadowsky. She made purchasing a car seem like I was buying it from a friend. At the start of my car search I went to many different dealerships. And Emily was the only person who seemed the most I was buying it from a friend. At the start of my car search I went to many different dealerships. And Emily was the only person who seemed the most honest. Most dealers try to make money but she actually seemed like she wanted what was best for you! I will be referring everyone I know to her. Go to her if you want someone honest when purchasing your car! More

WARNING. DO NOT buy from Racine Hundai.We drove from IA WARNING. DO NOT buy from Racine Hundai. We drove from IA to WI to purchase a new 2021 Elantra N Line 5/15/21. A week later Racine Hyundai sent us a WARNING. DO NOT buy from Racine Hundai. We drove from IA to WI to purchase a new 2021 Elantra N Line 5/15/21. A week later Racine Hyundai sent us a check for the sales tax that was part of the purchase contract. That was the beginning of the WORST & most HARROWING experience. We reached out to Racine & was directed to Erica Soto who handles their title work. She was rude and refused to help. She said she would title the car in WI but taxes & registration were our responsibility. After no help from Erica & no return calls/emails from Racine’s general manager, Adrian Basich, we opened up a case w/Hyundai Corporate and Finance to no avail. They said they could not help because the dealers are independent. So we paid off the car and waited for the title. Unfortunately, Racine Hyundai never titled the car and since our temporary plates expired, we could no longer drive it. Only after this and contacting the DMV did Erica Soto start the process of titling the car in our name. Over the next 30 days Erica repeatedly delayed the process. We had to email, call, overnight documents & prompt her for everything that needed to be completed. 60 days later on 7/16/21, after a month of not being able to drive the car, we were able to go into our DMV to get our Title & plates. We can’t even begin to express the FRUSTRATION, STRESS, TIME & ENERGY this has cost our family. We have bought many vehicles over the years in IA, NE, & just a month prior in MN w/no issues. Racine Hyundai was UNETHICAL & IRRESPONSIBLE and Hyundai Corporate and Finance was of no help and clearly didn’t care. More

Purchased a pre-owned vehicle last week and I would totally recommend Billy Sosbe. He is very knowledgeable and was great to work with. Started off with someone new and was not a very good experience. totally recommend Billy Sosbe. He is very knowledgeable and was great to work with. Started off with someone new and was not a very good experience. Should have had someone working with him until he was more able and experienced. More

When I drove here from Oshkosh I wasn’t sure what to expect. Met with Jovin and it was the best car experience I’ve had in years. Answered all our questions and helped pick out the perfect Tucson for us expect. Met with Jovin and it was the best car experience I’ve had in years. Answered all our questions and helped pick out the perfect Tucson for us! Thanks again young man! More

Couldn't give a big enough thanks to Tyler and Scott at Racine Hyundai on helping me with buying me new car. I wasn't sure what I was looking for and these two made sure I was happy with the vehicle we fou Racine Hyundai on helping me with buying me new car. I wasn't sure what I was looking for and these two made sure I was happy with the vehicle we found and made sure I knew how everything worked. It was fun and I am happy I found a place to buy my cars from here on out! More

Awesome team! You can feel the positive energy when you walk into the beehive. Hard working and knowledgeable. Thanks Collin Barry, Scott, and Andrew Rodriguez! walk into the beehive. Hard working and knowledgeable. Thanks Collin Barry, Scott, and Andrew Rodriguez! More

This was a horrible experience from the time I purchased the vehicle on because I negotiated additional items with the purchase: 1. I negotiated a Trailer Hitch with my purchase of a 2019 Hyundai Santa F the vehicle on because I negotiated additional items with the purchase: 1. I negotiated a Trailer Hitch with my purchase of a 2019 Hyundai Santa Fe. Maybe it's my fault for not being specific enough, but Sales Manager Adrian advised the Trailer Hitch does NOT include the Cable Harness. Might just be me, but a Trailer Hitch without a Cable Harness is somewhat useless. 2. I negotiated a Roof Rack with my purchase. When my salesman (Bret) sent me pictures - as I requested - of the Roof Rack that was going to be installed, I did some research online that indicated that this specific Roof Rack was NOT designed to fit the 2019 Santa Fe. When I pointed this out to Bret, I asked him to advise if Racine Hyundai had ever installed this specific Roof Rack on a 2019 Santa Fe, he advised they had (not necessarily his fault - someone else at Racine Hyundai may have told him this). After driving almost an hour and a half to have the Roof Rack (and Trailer Hitch) installed, their Service Department advised that the Roof Rack did not fit and that I'd have to come back again to have a proper one installed (once they ordered and received). 3. I scheduled my service appointment through Bret for the two items described above for Noon on a Friday. When I arrived around 11:50am, I was told they’d get started on my car at 12:30pm, after lunch. Why would they let me schedule a Noon appointment if their entire Service Department is closed from Noon to 12:30pm? 3. On the first nice day after purchasing the vehicle, my wife and I decided to get inside the 2019 Santa Fe and clean it up really nice before I put new Weathertech floor mats in it. We found the following inside the vehicle (which would seem to indicate a poor cleaning job at Racine Hyundai): - raisin - cheeto - potato chip - partial stick of gum not in the wrapper - receipt for a gas station in Illinois - and my personal favorite, a fake fingernail 4. Went back to Racine Hyundai Saturday 4/17/21 for a 1:30pm appointment. I arrived early (approximately 12:30pm) and asked if it would be possible to get my vehicle in early. I was told “maybe”. Then the following sequence of events took place: a. I was told there was no record of my having an appointment (I then showed the Service person my e-mail chain with Bret confirming my 1:30pm appointment) b. I was told it would take 4.5 hours to install the Roof Rack and no technicians were in house that could do this work c. Then I was told they could do the work and it would take 2 hours d. 2.5 hours later I was told the work was done, but found the front Roof Rack to be loose to the point of almost falling off e. After almost another half hour of watching a group of people try to figure out how to install the Roof Rack, I demanded the Roof Rack not be installed and that I get my money back for the Roof Rack f. I was then directed to Sales Manager Adrian who said they wanted to install the Roof Rack, but I said I had no confidence in their ability to install, so he finally agreed to send me a check for the value of the Roof Rack. More

Great experience at this dealership compared to others I had to experience to finally get here. Everybody was friendly and helpful. The process was explaining throughout the time I was there. Thanks to m had to experience to finally get here. Everybody was friendly and helpful. The process was explaining throughout the time I was there. Thanks to my salesman Erik and anyone else who helped me out. More

The absolute worst ever, They sold me a car that had cleared codes on the transmission. Cost me $7000 to get the car working. They lied about everything. Worst experience ever. Fast talker in finance, h cleared codes on the transmission. Cost me $7000 to get the car working. They lied about everything. Worst experience ever. Fast talker in finance, he Tried to sneak in a $5000 warranty. Crooked as the day is long. More