Zeigler Chrysler Dodge Jeep of Schaumburg

First time buying a car flawless First time buying a car on my credit, and Matthew Cacheux was very patience and helpful and giving me a lot of options even with my bad credit score I First time buying a car on my credit, and Matthew Cacheux was very patience and helpful and giving me a lot of options even with my bad credit score I definitely recommend coming into to Ziegler dealership and asking for him because you will walk out with a nice car and leave happy and satisfied! More

Very easy to work with - great deal I bought a Chrysler 300 C. The salesman, Gabriel, was very well informed about the cars and financicing options. He expained everything so I could m I bought a Chrysler 300 C. The salesman, Gabriel, was very well informed about the cars and financicing options. He expained everything so I could make the best decision on which vehcile was best for me and the financing options. I would HIGHLY recommend this dealership. More

Nice Folks All the Way Around Just bought my second vehicle from Ziegler. We were treated very well by Craig our salesman, the sales manager and the gentleman in finance. It was a Just bought my second vehicle from Ziegler. We were treated very well by Craig our salesman, the sales manager and the gentleman in finance. It was a very easy pleasant experience. That's why when we needed a new vehicle we came back to Ziegler. Got a great price for our trade and got a great price on our new Jeep Patriot. More

Awesome Just wanted to stop by and thank Louie and the guys in finance for working hard to get us a great deal on our Jeep Renegade. We told all of our friend Just wanted to stop by and thank Louie and the guys in finance for working hard to get us a great deal on our Jeep Renegade. We told all of our friends how awesome Zeigler was. When the time comes to add a Wrangler, we will be back. The process was smooth and the customer service was top notch. Thank you! More

Thanks Lawrence ! Lawrence took great care of me and made me a great deal. I traded in my Durangao for a new Jeep Grand Cherokee, and got the price I was hoping for. Lawrence took great care of me and made me a great deal. I traded in my Durangao for a new Jeep Grand Cherokee, and got the price I was hoping for. More

Bad Service Center I have had so many problems with this Service Center that I don't know where to begin. I have a 2006 Jeep Liberty that I purchased from the Schaumburg I have had so many problems with this Service Center that I don't know where to begin. I have a 2006 Jeep Liberty that I purchased from the Schaumburg Jeep dealer just before Zeigler took them over. I never was able to get my vehicle repaired on a one time visit. I always had to bring it back to get it repaired. Misdiagnosis and inadequate repairs was their norm. My most recent issue is that sometime back there was a recall for the blower motor. It was inspected and passed as OK. Just recently, the blower went bad. As I was inspecting it and discovered that the Service Mechanic never replaced the cover under the dash - who looks there unless your doing work? I have 2 of these Jeeps of the same year. One of them has an engine clicking sound when running - sounds like a Diesel, which it is not. I was told that they all do that, but my other Jeep does not. My other Jeep had the right rear caliper lock up and had to be repaired under warranty. They said they replaced the caliper and rotor. A short time later on another repair job, the Service manager told me I needed brakes due to a discoloring of that same rotor. Turns out the didn't replace it and they forgot about the LIE. Don't trust anything they tell you and always have their work double checked. More

Deceitful and poor customer service Mislead multiple times - difference in what was discussed and agreed on versus what was provided on paper, including pricing, trade-in, and financing. Mislead multiple times - difference in what was discussed and agreed on versus what was provided on paper, including pricing, trade-in, and financing. Bad business. More

Friendly Service Overall they were a good dealership to work with. The salesmen were polite and welcomed the customers at the door. What I especially liked was I dea Overall they were a good dealership to work with. The salesmen were polite and welcomed the customers at the door. What I especially liked was I dealt with the same salesman for the duration of the deal, I was not passed off to another associate once the pricing conversation started. More

Purchase Took my 2013 Dodge Dart in Service. Came out with 2015 Chrysler 200. Mark Keenan goes the extra mile .Very friendly and great personality. Very ple Took my 2013 Dodge Dart in Service. Came out with 2015 Chrysler 200. Mark Keenan goes the extra mile .Very friendly and great personality. Very pleased with the service . More

Great Deal What a great dealership, and very helpful people. I had been working hard, and finally the day came to trade in my Dodge Dart for a Dodge Charger. I w What a great dealership, and very helpful people. I had been working hard, and finally the day came to trade in my Dodge Dart for a Dodge Charger. I went in, and was dealing with Kevin Bennett who is a great salesperson to deal with no pressure at all. The Sales manager Mike Miller also helped us quite a bit by giving me quite a few options on the table to get my a great vehicle. Kevin, and I did some talking, and we went over a few things then we went, and talked also with Mike Spooner who is the Finance Manager. Mike Spooner, Mike Miller, and Kevin Bennett all helped me get to where I could drive home that night with a brand new 2015 Dodge Charger AWD instead of my Dodge Dart. I couldn't be happier with my car, and if I do ever move from the area you best believe I am going to load it onto a car carrier, and have it hauled up here to deal with them on a trade in. The entire staff is very friendly, and great to deal with a true tribute to the leadership of the General Manager Joe St. Germain, Sales Managers Mike Miller, Lou Lopez, and Mike Borowski. The finance team over there with Mike Spooner leading the way couldn't be in any better hands. I highly advise for you to go there, and go deal with them it will be well worth it. Don't wait go and see Kevin Bennett as soon as you can he is a great man to deal with. More